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- Why Do We Hire Good People, Then Squelch Them?
- Learning new terminology, new people, new processes, even how to survive in the culture of a new company, all takes time. One squelches people when one places excessive demands on them for quick results in specific areas during their first few days of a job, thinking one will educate them...
- White papers 2006-03-28
- Hell Hath No Fury Like Talent Spurned
- The wisest organisations start from the premise that each employee is, and can become, many times more valuable than they were when they were first hired. And even the least intelligent needs to understand the law of variability enough to know that dissidents are necessary to innovation. In other words,...
- White papers 2005-10-06
- When Managers Misunderstand HR
- Misunderstanding HR Human Resourceis a common malady, but the solution depends on everyone. Many in HR need to step up to their capabilities, and management needs to recognize and take advantage of what HR can do for them. But bottom line, misunderstanding or underutilizing HR can be a costly mistake.
- White papers 2005-11-16
- Employee Engagement: The What, Why and How
- In the past, it has been labelled the biggest commercial untruth since "the cheque is in the post". Today, however, there is clear evidence that business leaders are not simply saying that "people are the most important asset" - they are actually beginning to mean it too. Why the change...
- White papers 2005-12-06
- A Road Map for Employee Engagement
- This paper highlights the return on effective communication, not information. And communication is not just about telling people what one wants them to do or are about to do to them - it is about genuine two-way dialogue with both employees and the outside world. And although this is simple...
- White papers 2005-12-06
- Must Speed Up Bringing on Talent, Say Firms
- Companies across the world are adopting a variety of strategies in a bid to speed up the development of their top talent, with targeted feedback on performance and long-term international assignments viewed as the best ways to develop global business leaders. Research by The Conference Board has found that almost...
- White papers 2005-12-19
- RIP OFR. Does It Matter?
- If corporations are in ignorance of what exactly their organisations are made up of - information that an intelligently drafted OFR would provide for them - they are relying on guesswork and luck to make their strategies succeed. The fact is, companies consist of people. At the Performance & Reward...
- White papers 2005-12-22
- Managers Failing to Capitalise on Overseas Volunteering
- Managers who do voluntary work overseas develop skills that are often keenly sought by employers, yet often fail to market themselves sufficiently upon their return, a new study has suggested. The research by the Chartered Management Institute and Voluntary Service Overseas VSO found that, of 516 managers polled, the majority...
- White papers 2006-01-17
- Treat Your People More Like Machines!
- One huge challenge to treating one's team as well as one does the GP 3000 is the way most companies budget. There are two major hurdles. First, budgets are done once a year and set in stone. Second, line managers are then held responsible for every variance from that number....
- White papers 2006-01-23
- Employee Welfare and the Economic Cycle
- While corporations have retreated markedly from the absurd excesses of the business process re-engineering craze in the 1990s, the worry is that the conversion is only skin deep. Harsh, short-termist attitudes may resurface if a bout of higher unemployment increases the flow of willing labour. Are there grounds for optimism...
- White papers 2006-01-26
- HR Gets the Big Thumbs-Down
- Senior executives across the world have given their HR departments an emphatic thumbs-down, rating them the worst-performing of all their business functions. The Economist Intelligence Unit's annual CEO Briefing survey quizzed 555 senior executives, including 226 CEOs, about their priorities and challenges over the next few years. Asked to rate...
- White papers 2006-03-03
- UK Firms 'Can't Be Bothered' to Measure if Recruitment Money Is Well Spent
- Nearly half of British businesses fail adequately to measure how successful their recruitment methods are, and one in 10 does not even bother to try, according to new research. The study from recruitment firm Executives Online has found that, while practically every other business discipline is locked into stringent performance...
- White papers 2006-03-17
- HR Failing to Develop Employee Engagement
- Research by HR consultancy RightCoutts reveals that just over four out of 10 (41 per cent) of senior HR professionals see the retention of key staff as their organisation's most critical HR issue this year. Recruiting enough talented individuals is also a hot topic, with 39 per cent of respondents...
- White papers 2006-03-21
- The Importance of Employee Counselling
- In healthy working environments, a difference exists between employee counselling and employee evaluation. Performance appraisals are for evaluating employee behaviour against what they know to do. But if they don't know what to do, employees should receive counselling. It is a proven, valuable, effective way to develop a better workforce.
- White papers 2005-08-11
Additional Resources
- Moving from Selling to Account Management
- To succeed in key account management, sales staff need to change their role and their objective. Instead of pursuing short-term profit, they must concentrate on managing customer relationships and understanding the customer's whole business. Account managers have two important roles—account support and account development. Successful account management requires a wide...
- Articles 2007-10-19
- Following the Guiding Principles of Content Management
- Content management is about getting the right information to the right person at the right time—at the right cost. By using the Internet as its primary publication medium, content management affords people much greater access to the information they need. When approaching content management, keep in mind that your Web...
- Articles 2007-12-05
- Knowledge Management is a Business Imperative
- Law is a knowledge-based profession. However, for many lawyers, knowledge management remains a narrow theoretical concept. To succeed at knowledge management, lawyers must take a broad view of knowledge management, and consider both the strategic and operational elements of knowledge management such as : 1. Knowledge management must be closely...
- White papers 2003-09-29
- Strategic Management Meets Knowledge Management: A Literature Review And Theoretical Framework
- In many organisations, proponents of knowledge management struggle to gain its acceptance by senior management. The rhetorical question 'Is knowledge management tasked with: managing the knowledge that an organisation has; or managing the knowledge that an organisation needs?' is posed to knowledge management practitioners. The answer to the question lies...
- White papers 2004-10-14
- The Why, What, and How of Management Innovation
- The Idea in Brief Breakthroughs in your company's management processes--such as creation of intellectual property, brand building, talent development--deliver potent competitive advantages. By perfecting the industrial research laboratory, for example, General Electric won more patents than...
- Articles 2008-04-01
- Red Hat Ships New Satellite 5.3 Management Tool
- Red Hat has announced the availability of Red Hat Network Satellite 5.3, the latest version of the company's on-premises systems management solution that provides software updates, configuration management, provisioning and monitoring across both physical and virtual Red Hat Enterprise Linux servers.Red Hat has announced the availability of Red Hat Network...
- News items 2009-09-02
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