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	<title><![CDATA[managers Resources | BNET]]></title>
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	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to managers]]></description>
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		<title><![CDATA[Dealing with Employees' Personal Problems | Leila's House of Corrections]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13722_23-319216.html]]></link>
		<description><![CDATA[Employees are only human and sometimes their personal problems can creep into the workplace. Whether it's marriage, drug or health problems, learn how you should handle such delicate issues as a trusted manager.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Mon, 03 Aug 2009 20:50:42 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/health+care.html"><![CDATA[Health Care]]></category>
		<category domain="http://resources.bnet.com/topic/vertical+industries.html"><![CDATA[Vertical Industries]]></category>
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		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
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		<category domain="http://resources.bnet.com/topic/employees.html"><![CDATA[employees]]></category>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[managers]]></category>
		<category domain="http://resources.bnet.com/topic/hr.html"><![CDATA[HR]]></category>
		<category domain="http://resources.bnet.com/topic/personal.html"><![CDATA[personal]]></category>
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		<category domain="http://resources.bnet.com/topic/issues.html"><![CDATA[issues]]></category>
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	<item>
		<title><![CDATA[Total Quality Sales Management]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13723_23-239733.html]]></link>
		<description><![CDATA[To use a total quality management approach in sales, focus on eliminating errors. Howard Stevens, founder and CEO of HR Chally, says the three most common problems are: a low percentage of salespeople reaching quota, troubles with closing final deals, and the huge turnover that is present among salespeople.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Fri, 12 Jun 2009 15:40:10 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+management.html"><![CDATA[Sales Management]]></category>
		<category domain="http://resources.bnet.com/topic/salespeople.html"><![CDATA[Salespeople]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/selling.html"><![CDATA[selling]]></category>
		<category domain="http://resources.bnet.com/topic/training.html"><![CDATA[training]]></category>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[managers]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[management]]></category>
		<category domain="http://resources.bnet.com/topic/quota.html"><![CDATA[quota]]></category>
		<category domain="http://resources.bnet.com/topic/closing.html"><![CDATA[closing]]></category>
		<category domain="http://resources.bnet.com/topic/deals.html"><![CDATA[deals]]></category>
	</item>
	<item>
		<title><![CDATA[Smart Managers Read Behavior]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13731_23-303272.html]]></link>
		<description><![CDATA[Ed Muzio, CEO of Group Harmonics, outlines a strategy for reading behavior in the moment. He says to ask two questions: how is this person approaching their environment, and what is their primary focus? By answering these, you can determine if this person is trying to direct, inspire, stabilize or...]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Tue, 19 May 2009 12:16:50 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/behavior.html"><![CDATA[Behavior]]></category>
		<category domain="http://resources.bnet.com/topic/person.html"><![CDATA[Person]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/ed+muzio.html"><![CDATA[Ed Muzio]]></category>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[Managers]]></category>
		<category domain="http://resources.bnet.com/topic/group+dynamics.html"><![CDATA[Group Dynamics]]></category>
		<category domain="http://resources.bnet.com/topic/personalities.html"><![CDATA[Personalities]]></category>
	</item>
	<item>
		<title><![CDATA[The Importance of Strong Incentives]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13723_23-238684.html]]></link>
		<description><![CDATA[Liz Cobb, founder and CEO of Makana Solutions, explains that compensation is what drives sales behavior. Good or bad, incentive plans can have unintended consequences. She shows how her company's visual tools can help sales managers design an effective plan.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Wed, 15 Apr 2009 08:25:15 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/incentive.html"><![CDATA[Incentive]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/training.html"><![CDATA[training]]></category>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[managers]]></category>
		<category domain="http://resources.bnet.com/topic/sales+call.html"><![CDATA[sales call]]></category>
		<category domain="http://resources.bnet.com/topic/clients.html"><![CDATA[clients]]></category>
		<category domain="http://resources.bnet.com/topic/closing.html"><![CDATA[closing]]></category>
		<category domain="http://resources.bnet.com/topic/compensation.html"><![CDATA[compensation]]></category>
		<category domain="http://resources.bnet.com/topic/commission.html"><![CDATA[commission]]></category>
	</item>
	<item>
		<title><![CDATA[E-learning With Sales Buzz]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13723_23-219766.html]]></link>
		<description><![CDATA[Michael Pedone, founder and CEO of Sales Buzz, describes the core business of the company: teaching sales people to sell over the phone. He says that most people want to go straight to learning how to close, but it's necessary to learn all the steps before it first.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Wed, 04 Mar 2009 08:47:20 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/e-learning.html"><![CDATA[E-learning]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/selling.html"><![CDATA[selling]]></category>
		<category domain="http://resources.bnet.com/topic/cold+calls.html"><![CDATA[cold calls]]></category>
		<category domain="http://resources.bnet.com/topic/closing.html"><![CDATA[closing]]></category>
		<category domain="http://resources.bnet.com/topic/training.html"><![CDATA[training]]></category>
		<category domain="http://resources.bnet.com/topic/online.html"><![CDATA[online]]></category>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[managers]]></category>
	</item>
	<item>
		<title><![CDATA[Jeff Weinberger on Sales 2.0]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13723_23-216980.html]]></link>
		<description><![CDATA[Jeff Weinberger, Marketing Manager for Cisco WebEx, says sales 2.0 is about using technology to develop deeper relationships with customers--the ones holding the power in today's market. Sales leaders, though, can be customers too.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Fri, 13 Feb 2009 14:20:29 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/selling.html"><![CDATA[selling]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[marketing]]></category>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[managers]]></category>
		<category domain="http://resources.bnet.com/topic/online.html"><![CDATA[online]]></category>
		<category domain="http://resources.bnet.com/topic/buying.html"><![CDATA[buying]]></category>
		<category domain="http://resources.bnet.com/topic/closing.html"><![CDATA[closing]]></category>
	</item>
	<item>
		<title><![CDATA[How 2.0 Technology Will Transform Sales]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13723_23-216621.html]]></link>
		<description><![CDATA[Paul McGhee of Cloud9 Analytics says that the company is focused on a subset of sales: sales management. He explains how the online tools they use help them to manage their constantly changing workflow at a glance.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Wed, 11 Feb 2009 09:25:42 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/selling.html"><![CDATA[selling]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[management]]></category>
		<category domain="http://resources.bnet.com/topic/analytics.html"><![CDATA[analytics]]></category>
		<category domain="http://resources.bnet.com/topic/online.html"><![CDATA[online]]></category>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[managers]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[marketing]]></category>
		<category domain="http://resources.bnet.com/topic/closing.html"><![CDATA[closing]]></category>
	</item>
	<item>
		<title><![CDATA[Setting SMART Goals |At the Whiteboard]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13731_23-262557.html]]></link>
		<description><![CDATA[Ed Muzio, President & CEO of Group Harmonics, says that by setting SMART goals—specific, measurable, attainable, relevant, and time-based—you can avoid a lot of frustration. Managers who follow these steps increase the chances of an employee completing a task successfully and decrease the amount of time it takes to meet...]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Fri, 16 Jan 2009 09:49:07 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/goal.html"><![CDATA[Goal]]></category>
		<category domain="http://resources.bnet.com/topic/smart+goals.html"><![CDATA[SMART goals]]></category>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[managers]]></category>
		<category domain="http://resources.bnet.com/topic/review.html"><![CDATA[review]]></category>
		<category domain="http://resources.bnet.com/topic/tasks.html"><![CDATA[tasks]]></category>
		<category domain="http://resources.bnet.com/topic/business.html"><![CDATA[business]]></category>
	</item>
	<item>
		<title><![CDATA[Work Party Etiquette |Leila's House of Corrections]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13722_23-254510.html]]></link>
		<description><![CDATA[Everyone cuts loose around the holidays, right? Not if you're a manager. Learn 3 tips that will show both your direct reports and the company's executives that you are sociable, skilled and strategic.  If you have questions or suggestions for future video topics, Leila wants to hear from you.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Tue, 09 Dec 2008 09:24:25 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/video.html"><![CDATA[Video]]></category>
		<category domain="http://resources.bnet.com/topic/corporate+communications.html"><![CDATA[Corporate Communications]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/leila%2527s+house+of+corrections.html"><![CDATA[Leila's House of Corrections]]></category>
		<category domain="http://resources.bnet.com/topic/etiquette.html"><![CDATA[etiquette]]></category>
		<category domain="http://resources.bnet.com/topic/work.html"><![CDATA[work]]></category>
		<category domain="http://resources.bnet.com/topic/party.html"><![CDATA[party]]></category>
		<category domain="http://resources.bnet.com/topic/season.html"><![CDATA[season]]></category>
		<category domain="http://resources.bnet.com/topic/drinking.html"><![CDATA[drinking]]></category>
		<category domain="http://resources.bnet.com/topic/networking.html"><![CDATA[networking]]></category>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[managers]]></category>
		<category domain="http://resources.bnet.com/topic/executives.html"><![CDATA[executives]]></category>
	</item>
	<item>
		<title><![CDATA[The Critical Elements of Leadership]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13723_23-212228.html]]></link>
		<description><![CDATA[Rick Blabolil, President of Marketing Innovators, says that incentives—not just money—are an important part of leadership and pushing boundaries.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Tue, 02 Dec 2008 10:22:03 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[marketing]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/training.html"><![CDATA[training]]></category>
		<category domain="http://resources.bnet.com/topic/incentive.html"><![CDATA[incentive]]></category>
		<category domain="http://resources.bnet.com/topic/leadership.html"><![CDATA[leadership]]></category>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[managers]]></category>
		<category domain="http://resources.bnet.com/topic/business.html"><![CDATA[business]]></category>
		<category domain="http://resources.bnet.com/topic/selling.html"><![CDATA[selling]]></category>
	</item>
	<item>
		<title><![CDATA[Coaching for Sales Managers]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13723_23-212018.html]]></link>
		<description><![CDATA[Linda Richardson, Founder of Richardson Training, explains how managers can use her new book "Selling Power" to coach their employees. She breaks down a sales call into 5 steps-- connect, explore, leverage, resolve and act--to guide you through.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Mon, 01 Dec 2008 09:53:18 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/selling.html"><![CDATA[selling]]></category>
		<category domain="http://resources.bnet.com/topic/coaching.html"><![CDATA[coaching]]></category>
		<category domain="http://resources.bnet.com/topic/training.html"><![CDATA[training]]></category>
		<category domain="http://resources.bnet.com/topic/sales+call.html"><![CDATA[sales call]]></category>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[managers]]></category>
	</item>
	<item>
		<title><![CDATA[Moving Up to CEO]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13723_23-211744.html]]></link>
		<description><![CDATA[David DiStefano, CEO of Richarson, explains the changes he made when he took over as CEO—expanding the sales force and transitioning the best salespeople into sales managers.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Tue, 25 Nov 2008 13:00:30 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/ceo.html"><![CDATA[CEO]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[managers]]></category>
		<category domain="http://resources.bnet.com/topic/expanding.html"><![CDATA[expanding]]></category>
		<category domain="http://resources.bnet.com/topic/growth.html"><![CDATA[growth]]></category>
		<category domain="http://resources.bnet.com/topic/training.html"><![CDATA[training]]></category>
	</item>
	<item>
		<title><![CDATA[From Managing to Leading |Leila’s House of Corrections]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13722_23-220957.html]]></link>
		<description><![CDATA[Don't assume that leadership just happens as you climb the managerial ladder. If you want to take your role as manager to the next level you need to learn to lead more and manage less.  Find out how to create your own personal management style with these 5 easy...]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Fri, 12 Sep 2008 16:40:03 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/video.html"><![CDATA[Video]]></category>
		<category domain="http://resources.bnet.com/topic/corporate+communications.html"><![CDATA[Corporate Communications]]></category>
		<category domain="http://resources.bnet.com/topic/leadership.html"><![CDATA[Leadership]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/leila%2527s+house+of+corrections.html"><![CDATA[Leila's House of Corrections]]></category>
		<category domain="http://resources.bnet.com/topic/best+practices.html"><![CDATA[Best Practices]]></category>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[managers]]></category>
		<category domain="http://resources.bnet.com/topic/leaders.html"><![CDATA[leaders]]></category>
		<category domain="http://resources.bnet.com/topic/management+style.html"><![CDATA[management style]]></category>
		<category domain="http://resources.bnet.com/topic/career.html"><![CDATA[career]]></category>
		<category domain="http://resources.bnet.com/topic/business.html"><![CDATA[business]]></category>
	</item>
	<item>
		<title><![CDATA[Emotional Intelligence |Leila’s House of Corrections]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13722_23-220955.html]]></link>
		<description><![CDATA[Have you ever said or done something that you regretted?  Have you ever considered that your emotions may be hijacking you at work?  Learn how to raise your Emotional Quotient, or EQ, so that you can overcome knee jerk reactions and identify the most productive ways to react....]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Fri, 12 Sep 2008 13:27:09 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/video.html"><![CDATA[Video]]></category>
		<category domain="http://resources.bnet.com/topic/emotional+intelligence+%257cleila.html"><![CDATA[Emotional Intelligence |Leila]]></category>
		<category domain="http://resources.bnet.com/topic/emotional+intelligence.html"><![CDATA[Emotional Intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/corporate+communications.html"><![CDATA[Corporate Communications]]></category>
		<category domain="http://resources.bnet.com/topic/leadership.html"><![CDATA[Leadership]]></category>
		<category domain="http://resources.bnet.com/topic/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/leila%2527s+house+of+corrections.html"><![CDATA[Leila's House of Corrections]]></category>
		<category domain="http://resources.bnet.com/topic/emotions.html"><![CDATA[emotions]]></category>
		<category domain="http://resources.bnet.com/topic/business.html"><![CDATA[business]]></category>
		<category domain="http://resources.bnet.com/topic/productivity.html"><![CDATA[productivity]]></category>
		<category domain="http://resources.bnet.com/topic/best+practice.html"><![CDATA[best practice]]></category>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[managers]]></category>
	</item>
	<item>
		<title><![CDATA[Clashing Personalities |Leila’s House of Corrections]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13722_23-220953.html]]></link>
		<description><![CDATA[Personalities can get in the way of business and when personalities clash, conflict occurs - resulting in low productivity and poor engagement.  Don't ignore it!  Instead, learn 5 ways to address the conflict so that you can build an effective working relationship and get things done.  ...]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Fri, 12 Sep 2008 09:13:49 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/video.html"><![CDATA[Video]]></category>
		<category domain="http://resources.bnet.com/topic/corporate+communications.html"><![CDATA[Corporate Communications]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/leila%2527s+house+of+corrections.html"><![CDATA[Leila's House of Corrections]]></category>
		<category domain="http://resources.bnet.com/topic/conflict.html"><![CDATA[conflict]]></category>
		<category domain="http://resources.bnet.com/topic/productivity.html"><![CDATA[productivity]]></category>
		<category domain="http://resources.bnet.com/topic/relationships.html"><![CDATA[relationships]]></category>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[managers]]></category>
		<category domain="http://resources.bnet.com/topic/business.html"><![CDATA[business]]></category>
	</item>
	<item>
		<title><![CDATA[Managing Change |Leila’s House of Corrections]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13722_23-215799.html]]></link>
		<description><![CDATA[We are all creatures of habit, but in the workplace, priorities and structures tend to shift. If you struggle with change, it probably shows. Leila explains how managers can use the SARA model—Shock, Anger, Recognition, and Acceptance—to transition their teams through change.   If you have questions or suggestions...]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Tue, 12 Aug 2008 20:04:07 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/video.html"><![CDATA[Video]]></category>
		<category domain="http://resources.bnet.com/topic/leila.html"><![CDATA[Leila]]></category>
		<category domain="http://resources.bnet.com/topic/corporate+communications.html"><![CDATA[Corporate Communications]]></category>
		<category domain="http://resources.bnet.com/topic/team+management.html"><![CDATA[Team Management]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/best+practices.html"><![CDATA[Best Practices]]></category>
		<category domain="http://resources.bnet.com/topic/leila%2527s+house+of+corrections.html"><![CDATA[Leila's House of Corrections]]></category>
		<category domain="http://resources.bnet.com/topic/change.html"><![CDATA[Change]]></category>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[Managers]]></category>
	</item>
	<item>
		<title><![CDATA[Worst Managers Around the World]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13950_23-200696.html]]></link>
		<description><![CDATA[Bad bosses are universal. Find out what people in Sydney, San Francisco and London have to say about their worst managers.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Thu, 08 May 2008 14:03:53 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[Managers]]></category>
		<category domain="http://resources.bnet.com/topic/sidewalk+stories.html"><![CDATA[Sidewalk Stories]]></category>
		<category domain="http://resources.bnet.com/topic/manager.html"><![CDATA[Manager]]></category>
	</item>
	<item>
		<title><![CDATA[BNET Launches in UK and Australia]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13950_23-199538.html]]></link>
		<description><![CDATA[We took to the streets of London, Sydney, and the original home of BNET, San Francisco, to see how our work lives are similar and different. How many hours per week do Aussies work? Do the Brits really get 6 weeks off? Is it true that Americans spend less time...]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Wed, 30 Apr 2008 12:13:43 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/u.k..html"><![CDATA[U.K.]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/workplace.html"><![CDATA[Workplace]]></category>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[Managers]]></category>
		<category domain="http://resources.bnet.com/topic/sidewalk+stories.html"><![CDATA[Sidewalk Stories]]></category>
	</item>
	<item>
		<title><![CDATA[Manage Your Manager]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13950_23-162137.html]]></link>
		<description><![CDATA[Smart or stupid, friendly or frigid, helpful or hindrance — you don't get to pick who will be your boss. Try these tips to master the proper care and feeding of the most important relationship in your career.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Mon, 16 Apr 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/friendly.html"><![CDATA[Friendly]]></category>
		<category domain="http://resources.bnet.com/topic/professional+development.html"><![CDATA[Professional Development]]></category>
		<category domain="http://resources.bnet.com/topic/career.html"><![CDATA[Career]]></category>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[Managers]]></category>
	</item>
	<item>
		<title><![CDATA[Describe Your Worst Manager...]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13950_23-162657.html]]></link>
		<description><![CDATA[In a Sidewalk Stories feature, BNET asks workers to discuss their biggest gripes with their managers in the workplace.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Sun, 01 Jan 2006 00:00:09 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/sidewalk+stories.html"><![CDATA[Sidewalk Stories]]></category>
		<category domain="http://resources.bnet.com/topic/managers.html"><![CDATA[Managers]]></category>
	</item>
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