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- Top 10 Business Stories of 2007 and What We Had to Say
- We're going to see a lot of 2007 wrap-up articles and blogs over the next couple of weeks (like our recently posted Best Productivity Tips of 2007) not to mention predictions for 2008. It's what you do in December, and we embrace it. BusinessWeek churned out a list of the...
- Blog posts 2007-12-17
- The "Toyota Way" on Trial; Must Quality Sacrifice Quantity?
- Even with the strongest commitment to ethical practices, executives can operate without integrity -- perhaps because of greed, maybe due to pressure, or most likely, from a combination of both. Research shows that pressure weighs most heavily. A 2006 study commissioned by the American Management Association and Human...
- Blog posts 2007-11-27
- The Violent World of Soft Drink Distribution
- In retail stores, certain shelf space is like prime real estate, while other spots are a little less desirable. Coke and Pepsi know they're at war, and their men in the trenches are prepared to fight. Recently, two delivery men -- one from Pepsi and the other...
- Blog posts 2007-10-16
- Workaholics Sleep Their Way to the Top
- This post is for the workaholics. You know who you are (and if you don't, you may want to ask yourself a few questions to see if this applies to you.) Since this is National Work and Family Month, you may be expecting some platitudinous reminders,...
- Blog posts 2007-10-04
- Selling Off the Jaguar: a "Bold Move" for Ford?
- Forbes analyzed Ford CEO Alan Mulally's recent product-line choices, concluding the decision to sell Jaguar and Land Rover contradict Mulally's intent to build a global company -- and Ford isn't paying attention to what consumers want in the US. For one, the company's doing away with the rear-driven sedan, which customers...
- Blog posts 2007-09-18
- Avoid Complacency: How to Manage Innovation
- According to Business Week, "good enough" products are actually good for business because "a marketplace that's not hung up on fail-safe standards is open to risk and innovation, and drives down prices." But if the past is any indication, complacency can destroy a company. For example, IBM was so smug about dominating...
- Blog posts 2007-08-27
- What to Do if Your Product Catches on Fire
- Passengers evacuated from a China Airlines plane that caught fire at an Okinawa airport complained the flight crew provided poor evacuation instructions. Perhaps the flight crew should take a lesson in competency from the maintenance staffers who meticulously whited-out the company's name and logo on the burnt aircraft's remains. That's right. The...
- Blog posts 2007-08-23
- Five Ways to Do Damage Control Like Mattel
- If there's a silver lining to the China-recall scandal, it's that Mattel has set the bar for conducting damage control after making a highly public mistake. Follow Mattel's five steps: Step 1: Admit fault and accept responsibility. After the first toy recall this month,...
- Blog posts 2007-08-15
- Daily Dispatch: Sara Lee, Starbucks, Whole Foods, and AirTran
- Sara Lee Corp. saw a 7.1 percent increase in sales for 2007 in all six of its divisions. Much of the company's success can be attributed to its new customer-centric sales strategy, which focuses on the vendor as customer. Rather than relying on brokers, the company sells...
- Blog posts 2007-08-15
- Coke Machines Go Cashless with MasterCard
- Today MasterCard Worldwide and USA Technologies Inc. announced plans to install cashless payment terminals in 7,500 Coca-Cola vending machines within 8 markets (Atlanta, Boston, Chicago, Denver, Las Vegas, Miami, New York and Seattle). Customers will be able to use traditional credit cards as well as MasterCard's PayPass. Thacher Worthen, Coca-Cola's...
- Blog posts 2007-08-07
- Product Safety Role Model Mattel Not So Safe: 1M Toys Recalled
- Mattel's Fisher Price division announced yesterday that it will recall 967,000 plastic toys, including Big Bird, Elmo, and Dora the Explorer, after learning its Chinese vendor used paint that contains more than .06 percent lead (the amount determined by the Consumer Product Safety Commission to be acceptable.) Luckily, two-thirds of...
- Blog posts 2007-08-02
- Workplace Drinking on the Rise
- According to Aviation Week, a NASA-assembled panel found that on at least two occasions, astronauts engaged in "heavy use of alcohol" within twelve hours of launching, putting themselves and their colleagues at risk. In a press conference scheduled for this afternoon, NASA is expected to address the issue. They're not...
- Blog posts 2007-07-27
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