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• Oncontact Software Case Study: Las Vegas Convention & Visitors Authority

  The city of Las Vegas is one of the country's top tourist and convention destinations. In fact, in recent years the Las Vegas hotel occupancy rate has rested at more than 92.5 percent with the overall national rate trailing in the 60 percentile. The city's success is no accident. The...

  Case studies

  Tags: Oncontact Software Corp., Las Vegas, accident, CRM, tool

• Oncontact Software Case Study: Base Connections

  Base Connections is an extremely successful Telemarketing company that has been operating since 1994 and has maintained an impressive 75% growth from year to year. The problem that the company identified was while its agents could handle virtually any task handed to them, the flat-file database system being used to...

  Case studies

  Tags: Advertising & Promotion, Customer relationship management (CRM), Enterprise software, Databases, Oncontact Software Corp., CRM, telemarketing, database system, CRM software, RDBMS, database, agent, software

• Oncontact Software Case Study: Old English Pawn (OEP)

  The Old English Pawn broking Company OEP provides pawn broking services. They operate with five branches and a headquarter office. OEP had been using a customized FileMaker database as a Pledge-Issuing and Tracking System. This system was duplicated across all the branches and was straining to meet the company's needs,...

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  Tags: Customer relationship management (CRM), Enterprise software, Oncontact Software Corp., CRM system, CRM, database

• Oncontact Software Case Study: Carfax

  Carfax has revolutionized the used car industry with its Vehicle History Reports. Carfax needed a CRM solution that could help convert inactive dealers into loyal users of its vehicle report history service. Oncontact Software helped Carfax achieve its primary goal to strengthen its relationship with estranged customers. The $3 million...

  Case studies

  Tags: Customer relationship management (CRM), Enterprise software, Oncontact Software Corp., CRM solution, CRM

• Oncontact Software Case Study: Foremost Insurance

  Foremost is the largest specialty insurance carrier in the U.S. The company was in search of technology that could simplify the weighty sales process its mobile sales force was juggling. Prior to implementing Oncontact's Customer Relationship Management CRM application, Foremost's mobile sales force was completely unautomated and its system for...

  Case studies

  Tags: Advertising & Promotion, Sales force management, Customer relationship management (CRM), Oncontact Software Corp., sales force, CRM, sales process, mobile, insurance, strategy, sales

• Oncontact Software Case Study: The Bell Group

  The Bell Group has learned a thing or two during its 60 years of business success. Experience has taught the company that customers are the very core of its business. In light of that, the company truly recognizes the value of an effective Customer Relationship Management CRM solution. Accordingly, The...

  Case studies

  Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, Oncontact Software Corp., CRM, CRM system

Additional Resources

• Oncontact Software Brings CRM Application to Mobile Devices

  Wireless News02-14-2008Oncontact Software Brings CRM Application to Mobile DevicesWIRELESS NEWS-February 14, 2008-Oncontact Software Brings CRM Application to Mobile Devices C2008 10Meters - http:// www.10meters.com Oncontact Software, a provider of mid-market customer relationship management CRM solutions, has released Oncontact Wireless, a solution enabling users to sync their Oncontact CRM application...

  Articles 2008-02-14

• Oncontact Software Brings CRM Application to Mobile Devices

  - New Oncontact Wireless provides unlimited access to critical business information - MILWAUKEE -- Oncontact Software, the experts in mid-market customer relationship management CRM, today released Oncontact Wireless, a solution enabling users to sync their Oncontact CRM application to mobile devices. Oncontact Wireless uses standard Web services to...

  Articles 2008-02-12

• Oncontact Software Launches Interactive Web Site

  - New Web site features online software demonstration and educational CRM materials - MILWAUKEE -- Oncontact Software, the experts in mid-market customer relationship management CRM, today launched its new, interactive Web site featuring fresh, contemporary imagery, CRM industry resources and an online software demonstration. The new Web site...

  Articles 2007-12-11

• Oncontact Software Launches First CRM Solution Accessible via the Web, Network and Synchronization

  - New Oncontact CRM 6.1 Web allows users access to data anyway they want it - MILWAUKEE -- Oncontact Software today released Oncontact CRM 6.1 Web, the industry's first customer relationship management CRM solution that allows users to access data via the Web, network and synchronization. For the...

  Articles 2007-11-27

• Oncontact Software and Sales Progress Announce Joint On-Demand CRM Partnership for SalesScoreboard.net

  MILWAUKEE -- Oncontact Software, a leading provider of .NET based customer relationship management CRM software systems for the mid-market, and Sales Progress, a leading provider of technology based sales and customer service learning systems, announced today a strategic long-term partnership for Oncontact's award-winning .NET CRM solutions with the on-demand SalesScoreboard.NET...

  Articles 2007-10-24

• Oncontact Software Hosts 13th Annual User Conference

  - Customers gain hands-on experience to maximize their CRM solution - CEDARBURG, Wis. -- Oncontact Software, the experts in mid-market customer relationship management CRM, kicks off its 13th annual User Conference today at the Pfister Hotel in downtown Milwaukee. The two-day, hands-on conference will provide customers with techniques...

  Articles 2007-09-25

• Oncontact Software Launches Microsoft Windows Vista Compatible Customer Relationship Management Application Suite

  -Oncontact CRM 6.0 provides mid-market companies with an easy-to-use, advanced solution for building stronger business relationships- CEDARBURG, Wis. -- Oncontact Software today announced the release of Oncontact CRM 6.0, the industry's first CRM software to update its graphical user interface and visual style to complement Microsoft Windows Vista...

  Articles 2007-06-05

• Artisoft and Oncontact Team to Deliver Integrated crm And Telephony System

  Business/Technology Editors CAMBRIDGE, Mass. and CEDARBURG, Wis.--BUSINESS WIRE--July 12, 2001 ArtisoftR, Inc. (NASDAQ: ASFT), a leading provider of software-based phone systems, and Oncontact Software, a top developer of customer relationship management CRM systems for the mid market, today announced that they have formed a marketing and...

  Articles 2001-07-12

• ONIcontact Software launches Web-based CRM solution

  ON!contact Software Corporation, a developer of CRM systems for mid-sized companies, has announced a new product called eCMS. The company has applied the same functionality of its Client Management Software CMS to eCMS, a 100 percent Web-based CRM suite designed to fuse customer and e-business strategies into a single application...

  Articles 2001-01-01

• ON!contact Software Corporation To Introduce eCMS in Q4, 1999 For A Complete e-Customer Relationship Management Application Suite

  CEDARBURG, Wis.--BUSINESS WIRE--July 13, 1999-- ON!contact Software Extends Front-Office by Integrating e-Business with Customer Relationship Management for Mid-Market Companies ON!contact Software Corporation, a leading provider of mid-market front-office software applications, today announced it will be adding eCMS, an integrated web-based e-CRM application solution to...

  Articles 1999-07-13

• On!contact Client Management Software for Windows - CMS - On!contact Software's sales force automation product - Product Announcement - Brief Article

  A sales force automation product, On!contact Client Management Software CMS for Windows is available from On!contact Software Corp., located in Cedarburg, Wis. On!contact Client Management Software is an inside sales, field sales, telemarketing, database marketing and customer service solution. The product is network-ready and designed for team selling. The software...

  Articles 1996-06-01

• Oncontact Software Honored With ISM's Top 15 CRM Award for Fifth Consecutive Year

  Oncontact Software announced today that CMS 6.0 has been named byISM, Inc., a leading customer relationship management CRMconsulting firm, as one of the Top 15 CRM software packages for 2003.This is the 5th consecutive year that ISM has selected CMS to ISM'sTop 15 honor. The Top 15 selections are featured...

  Articles 1970-01-01

• Healthcare Industry Seeks CRM Solutions From Oncontact Software

  Oncontact Software Corporation, a leading developer of customerrelationship management CRM software for mid-market companies,today announced three new customers in the healthcare arena: BlueCross Blue Shield, Acurian and Medical One Recruiters. Oncontact Software has seen a significant increase in healthcarecustomers over the past year. Oncontact Software's CRM suite, ClientManagement...

  Articles 1970-01-01

• Oncontact Software Receives Distinguished Award For 2002 Computerworld Honors Collection

  Oncontact Software Corporation, a leading provider of customerrelationship management CRM software for mid-market companies,today announced that its award-winning CRM implementation forForemost Insurance has been chosen to become part of theComputerworld Honors Archive on Information Technology. Oncontact Software's case study on the CRM implementation for ForemostInsurance will formally become part of...

  Articles 1970-01-01