BNET Industries
Market Cap:$456.2M
Last Fiscal Year Sales:$112.0M
- Public
- US
Dow Jones Description
RightNow Technologies (we, us, our, the Company or RightNow) provides on demand customer relationship management (CRM) software and services that help consumer-centric organizations improve customer experiences, while reducing costs. In todays competitive business environment, we believe providing superior customer experiences can be a powerful way for companies to drive sustainable differentiation. RightNows technology enables an organizations service, marketing and sales personnel to leverage a common application platform to deliver service, to market and to sell through phone, email, web and chat. Additionally, through our on demand delivery approach, or software-as-a-service (SaaS), we are able to eliminate much of the complexity associated with traditional on premise solutions, to implement rapidly, and to price our solutions at a level that results in a lower cost of ownership compared to on premise solutions. Our value-added services, including business process optimization and lifetime product tune-ups, are directed toward improving our customers efficiency, increasing user adoption and assisting our customers to maximize the return on their investment. Approximately 1,900 corporations and government agencies worldwide depend on RightNow to achieve their strategic objectives and better meet the needs of those they serve.
Number of Employees 737
Contact Information
40 Enterprise Blvd PO Box 9300
Bozeman, Montana 59718-9300
(406) 522-4200
Peer Companies
NAICS Code Software Publishers: 511210
Recent Events
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RightNow Introduces RightNow CX, the Customer Experience Suite
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RightNow Introduces New Strategy for Customer Experience
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RightNow Technologies RNOW Upgrade Alert, Watch for 67.2% Technical Uptrend Continuation
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Steve Singh, Chairman and CEO of Concur, Joins RightNow Board of Directors
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RightNow Technologies Finished At New High For Year Friday
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RightNow Hosts Global Summits in Colorado, Australia and the United Kingdom
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Mzinga Relaunches Software as OmniSocial to Better Compete with Jive, Socialtext
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RightNow Technologies Revises Guidance with Acquisition
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Rightnow Technologies closes HiveLive purchase
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RightNow Completes Acquisition of Social Networking Company,
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RightNow August 09 Boasts New Graphical Workflow Design Capabilities and Analytics for Cloud Monitor
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Taleo Shows A Knack For Managing Talent
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RightNow Technologies Announces Second Quarter 2009 Financial Results
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Ahead of the Bell: Rightnow downgraded
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TiVo Selects RightNow to Deliver Better Customer Experiences
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RightNow Unveils New Cloud Monitor and Enterprise Analytics with RightNow May '09
News & Analysis
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How to Manage Customer Experience
BNET
- 2009-10-21
Steve Daines, vice president at RightNow, explains how the CRM provider strives to deliver superior, ongoing customer service to its clients, even after implementation.
Corporate Social Networker HiveLive Sold To RightNow For $6 Million
PaidContent
- 2009-09-09
HiveLive, a startup that provides social networking tools to corporations, has been sold to RightNow for $6 million in cash. That figure does not appear to include any return for HiveLive’s investors, considering that the company had raised a total of $7.8 million in venture funding, including a $5.6...
RightNow acquires startup HiveLive for USD6m
Strategy Eye
- 2009-09-08
CRM software solutions provider RightNow has acquired social network startup HiveLive for USD6m. In a press release RightLive has stated that by acquiring HiveLive it will be able to provide a broad ?social CRM solution? for its market. by Editorial
Zacks Analyst Blog Highlights: Apartment Investment & Management, RightNow Technologies, King Pharmaceuticals, Deutsche Bank AG and 51job
- 2008-05-16
CHICAGO -- Zacks.com announces the list of stocks featured in the Analyst Blog. Every day the Zacks Equity Research analysts discuss the latest news and events impacting stocks and the financial markets. Stocks recently featured in the blog include: Apartment Investment & Management (NYSE: AIV), RightNow Technologies (Nasdaq: RNOW), King...
The fight over CRM: on-demand services are providing a renaissance for a once-struggling technology
- 2006-01-01
Software giant Oracle has never been one to shy away from acquisition. In 2005 alone, the Redwood Shores, Calif.-based company gobbled no less than nine competitors. When Oracle President Charles Phillips was asked at a press briefing whether its rival, Salesforce.com, was next on the company's shopping list, Phillips' appetite...
RightNow Standardizes On MarketFirst Release 3; eServices Leader Rapidly Deploys Interactive Electronic Marketing Campaigns and Realizes Immediate Gains
- 2002-01-22
Business Editors/High-Tech Writers
RightNow Technologies Secures $16.2 Million in First Round Venture Funding From Greylock, Summit Partners and Existing Shareholders
- 2000-01-03
Business Editors/High-Tech Writers BOZEMAN, Mont.--BUSINESS WIRE--Jan. 3, 2000 RightNow to Accelerate Investment in Sales, Marketing and R&D RightNow Technologies, Inc., a leading developer of Internet customer care systems, today announced that Greylock and Summit Partners, two top tier venture capital firms, have participated in RightNow Technologies' $16.2...
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