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43 Resources for

metrics

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Metrics That Matter: Measuring Professional Services Business
There are easily over fifty meaningful metrics a management team could use to assess their professional services business. The issue is determining what specific metrics provide the greatest insight. Unfortunately, revenue and profitability are not the beginning and ending of your measurement process. These two metrics provide very limited insight...
Tags: professional services, strategy
White papers
Performance Management: Useful Metrics for Evaluating Employee Performance
Increasingly, human resources departments are utilizing powerful metrics to determine the productivity of companies' workforces. A relatively new concept, the application of metrics to an employee base is surprisingly effective not only in developing a clear picture of current performance levels, but also enhancing performance in the workplace. That's because...
Tags: Recruitment & Selection, performance, performance management, workforce, workplace, Human Resources
White papers
Focusing on Customer Profitability Drives Shareholder Value in Telecommunications
To succeed in today's market service providers must closely monitor their key performance metrics and benchmark against the competition. Too often organizations focus on individual metrics rather than a holistic view of the business. Understanding how metrics interact and how they predict the future is the key to understanding the...
Tags: BetterManagement.com, telecommunications, monitor, performance
White papers
How to Use a Strategic Alliance to Get Ahead
Whether you’re looking to share risk, resources, or expertise, a strategic partner might be exactly what your company needs to grow and develop in ways that it couldn’t on its own. The Three Stages of Strategic Alliances Source: Harvard Knowledgebase ...
Tags: Strategic Alliance, Alliance, Partnership, Business Structures, Strategy, Finance, Management, BNET Editorial, Strategic Alliances, Collaboration, Metrics, Starbucks Corp., Timberland Co.
Articles 2008-06-20
What is LEED?
"Going green" is becoming commonplace in the corporate world. Adam Grosser, general partner at Foundation Capital, explains LEED, the metrics used to certify the "green-ness" of a construction project.
Tags: Construction, Metrics, Green Technology, clean technology, Adam Grosser, Foundation Capital, LEED
Videos 2008-03-31
Can Metrics Catch Up With Media Technologies' Rapid Growth?
The author shares his predications on the advancement of digital metrics in 2008, while advocating greater involvement from all in metrics' development. Advertisers will need a new Agency Of Record AOR - a single agency responsible for coordinating efforts across all agencies of a specific client - soon. This will...
Tags: Advertising & Promotion, analytics, agency, dashboard, tool, Web
White papers 2008-02-05
The New Metrics Landscape
Understanding the different metrics for existing and emerging media technologies can be challenging. This paper explains the key developments of metrics and their implications. Digitisation will be enhanced by increased bandwidth, cheaper storage (an increasing number of vendors have announced terabyte-sized hard drives at affordable prices), multiple processors on a...
Tags: Metrics, iMedia Communications, Semiconductors, Storage, Network Technology, Hardware, Networking
White papers 2008-01-29
Effective Measurement Of Email Campaigns
With a wealth of new metrics tools available to marketers, it's important to not get caught up in the excitement of it all and forget the vital basics. There is no question that over time technology has enabled marketers to become smarter as newer, more intelligent metrics become available. With...
Tags: e-mail
White papers 2007-11-13
New Media Performance Metrics
In the never-ending quest to analyze our way to intelligence, we business people tend to measure a lot of things. (We then call these measurements metrics in order to lend an air of importance.) And while the Internet media and advertising industries have ample data, they have it notably tough...
Tags: Web 2.0, Channel management, Andrew Hines
Blog posts 2007-06-05
Pro-Active Metrics Management: Choosing A Metrics Management Solution
A business decision is only as good as the metrics that inform it. The quality of these metrics depends on three factors: accuracy, timeliness and presentation. Understanding the importance of metrics, businesses are investing in defining and monitoring Key Performance Indicators KPIs. These indicators must not only accurately reflect the...
Tags: Tools & Techniques, KPI, decision-making, monitoring, software
White papers 2006-02-22
Google Radio
Our Google Adwords account today had a little new message introducing us to Google Radio Ads. After playing around with the functionality, I am excited to have this option in my marketing arsenal, but I am weary of trying it out just yet. The brilliance of using adwords is that...
Tags: Advertising & Promotion, EP, radio, Google Inc., advertisement
Blog posts 2007-05-09
slashdotted and Why the Rich Get Richer
It started with a post by CmdrTaco on Slashdot saying: “replicant108 wrote in to give us Tom Evslins fascinating account of working for Microsoft in the early 90s.” All of a sudden traffic skyrocketed to over 100x the normal hourly volume for the Fractals of Change website....
Tags: Tom Evslin, Slashdot
Blog posts 2007-05-07
You Can Only Measure 3% of What Matters
I read that quote in The Fifth Discipline, a book Im reading now. How true. I track my activities pretty intensely and always try to focus on how I will measure the outcome of some task. Sometimes its as easy as, "What will success look like for this?" ...
Tags: Benefits, Ben Casnocha
Blog posts 2007-01-28
Web Site Rankings Galore
There are a plethora of great sites for gathering Internet market data and site usage trends these days. But, who to trust? Who’s got the best data? Who is best at tracking the rise of a young Internet startup company?Unfortunately, there is no one right answer. And, in fact, much...
Tags: Brian Berliner, Internet
Blog posts 2006-12-21
Information And Communication Technology Use And Productivity
This paper presents the main findings from a strand of research aimed at bringing together a range of interdependent metrics on Information and Communications Technology ICT use in a single framework, to study the relationship between them, and assess their impact on firm level productivity. This is the first study...
Tags: Strategy, Information and Communication Technology, C, analysis, information technology
White papers 2005-12-01
A Categorization Scheme for SLA Metrics
Effective SLAs are extremely important to assure business continuity, customer satisfaction and trust. The metrics used to measure and manage performance compliance to SLA commitments are the heart of a successful agreement and are a critical long term success factor. Lack of experience in the use and automation of performance...
Tags: Service level management, SLA, categorization, business continuity, customer satisfaction, agreement, strategy, performance
White papers 2005-10-17
A Measurement and Monitoring System for Tracking and Visualizing Collaboration Metrics in Real-Time and for Later Analysis
A substantial body of literature proposes metrics that purport to predict or explain certain aspects of human or system behavior during planning and operations. But it is costly to devise and conduct experiments to test the usefulness of such metrics empirically. At present, there are no computer-based tools that integrate...
Tags: PRODUCTIVITY, monitoring system, collaboration, tool, analysis, computer
White papers 2005-03-15
Metrics for Innovation: How Companies Can Develop a Suite of Innovation Metrics to Combat Decay
Managers currently lack the requisite metrics to make informed decisions about their innovation programs: They have only a vague sense of their company's overall innovativeness; they have little or no means to assess the effectiveness and efficacy of a particular innovation program; they have no tools with which to diagnose...
Tags: corporate culture, acquisition, tool
White papers 2005-02-09
Metrics Institutionalize Account Management Best Practices
As businesses move into another era of the global economy, one driven by supplier ROI, measurements that provide immediate direction and correction are required. People have already adopted such metrics in various areas of their personal and business life. We live and operate by metrics; the balance of...
Tags: Sales channel, Sales force management, account management, interest rate, ROI, supplier, car
White papers 2004-09-07
Corporations and Customers: Looking for a Few Good Metrics
Like corporate management, customers are in the business of creating and capturing value, and looking at the right metrics is the key to getting to the right decision. As corporations attempt to get metrics that more accurately reflect the truth about value, they must deal with customers who are attempting...
Tags: Carreker Corp.
White papers 2004-08-06
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