BNET Industries
Last Fiscal Year Sales:$1.7M
- Private
- US
Dow Jones Description
Metrus Group is an industry leader in strategic performance measurement and organizational assessment. For nearly twenty years we have partnered with the most successful and challenging organizations in the world to help them achieve superior, sustainable business results through the development of their People Equity and the creation of a high performance culture.
Chief Executive Officer
William A SchiemannNumber of Employees 14
Peer Companies
NAICS Code Process, Physical Distribution, and Logistics Consulting Services: 541614
News & Analysis
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metrus group - All News and Analysis
Quality Progress to Study Internal Service Quality
- 2006-09-01
SERVICEQuality Progress and Metrus Group, a research and consulting firm specializing in strategic performance measurement and organizational change, will survey ASQ members and customers to answer key questions related to the quality of internal customer service: How well are companies managing their internal support departments, and what kind of impact...
Balanced Scorecard And Strategy Implementation
BNET
- 2003-01-01
The Metrus Group performs linkage analyses to identify the relationships between the modules on your employee data and your performance in key areas such as customer satisfaction, productivity, employee retention, and financial performance. These analyses will identify the people issues that have the greatest impact on your performance. The result...
Mergers, Acquisitions, Joint Ventures, and Internal Integrations
BNET
- 2003-01-01
Most Merger and Acquisitions fall far short of their expected returns due to shortfalls in five critical ingredients. The number one factor cited by numerous press accounts has been incompatible cultures. The others include inadequate talent audit, lack of an integrated go-forward strategy, failure to analyze, understand, and address customer...
Managing Costs with Strategic Measurement
BNET
- 2003-01-01
An ever-greater number of organizations are trying to make do with less. In the first half of 2001 alone, 712,000 workers were laid off in the United States. Companies are being forced to cut not only people, but also research, marketing, training, and capital expenses. There are six major contributors...
Habits - and Practices - of Highly Effective Organizations
BNET
- 2003-01-01
Companies with good strategies, strong managers, and talented employees often end up losing to sharper-edged rivals. It's nearly impossible to win without teams and the entire organization moving together fluidly and relentlessly toward a common set of goals. High organizational effectiveness gives companies the ability to react quickly, minimize costs,...
Maximizing CRM Performance With Strategic Measurement
BNET
- 2003-01-01
From the executive summary: ‘The high risk of failure associated with the implementation of a Customer Relationship Management CRM initiative paints a disturbing picture for organizations embarking on the same. With the cost of CRM strategy implementation high and the cost of strategy failure even higher, it is not surprising...
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Decision Makers
| Name (plus bio) | Position |
|---|---|
| William A Schiemann | Chief Executive Officer |
| Valeria Schiemann | Vice President |
| Brian S Morgan | Director of Organization Assessment Services |
| Jerry Seibert | Global Director, Diagnostic Services |
| Susan Bershad | National Director |
| Dr James W Fraser | |
| Dr Lorette Pruden | |
| John Lingle | Consultant |
| Micheal Bitterman | |
| Robert S Duboff |
Board of Directors
| Name (plus bio) | Position |
|---|---|
| Peter Tobia | Board of Directors |
| Organization | Position | Status |
|---|---|---|
| Metrus Group, Inc. | Chief Executive Officer | Current |
| Bulls-Eye Inc. | Co-Author | Current |
| Ownership Thinking | Current | |
| Metrus Group, Inc. | Chairman | Current |
| Opinion Research Corporation | Vice President | Former |
| University of Illinois | Ph.D. In Organizational Psychology | Former |
| The Stuart School | MBA | Former |
Valeria Schiemann is Vice President with Metrus Group, and has served on the Board of Directors of Metrus Group since 1996, joining Metrus Group as Vice President in spring of 2001. Her work there is focused on development and implementation of measurement systems to support strategy deployment in high-performance organizations. She has presented on this topic at programs sponsored by Conference Board (New York, Chicago, San Diego) and by IQPC-Asia (Singapore, Malaysia). Recent clients include Hewlett-Packard, Kane is Able Warehousing, and CIT. In addition, she is responsible for developing alliance relationships with other organizations with aligned objectives Prior to joining Metrus, Dr. Schiemann spent over twenty years with AT&T, Bell Laboratories and Lucent Technologies.
| Organization | Position | Status |
|---|---|---|
| Metrus Group, Inc. | Vice President | Current |
| Metrus Group, Inc. | Board of Directors | Current |
| AT&T Inc. | Former | |
| Bee Darlin Incorporated | Former | |
| University of Illinois | Ph.D in Physical Chemistry | Former |
| Illinois Institute of Technology | B.S. in chemistry | Former |
Brian Morgan, Ph.D. is Director of Organization Assessment Services at Metrus Group, where his most recent work has involved the design and implementation of strategic measurement systems, employee surveys, internal customer surveys, and employee/customer linkage studies. He has twenty-five years of experience in organizational consulting in the U.S. and abroad. Dr. Morgan has also developed U.S. and international employee attitude data bases, and has written numerous data base reports on trends in employee attitudes, human resource benchmarking, service quality, and the perspectives of CEOs in multinational companies on business issues. He was previously Director, Organization Diagnostics at Opinion Research Corporation, and, prior to that, was Director, Strategic Research Services at Hay Research For Management. A frequent speaker and author on organizational measurement and change, Dr. Morgan's work has appeared in many business publications, among them the Harvard Business Review, Handbook Of Business Strategy, Quality Progress, Change Management Handbook, Strategy and Leadership, and The Journal Of Strategic Performance Measurement, among other publications.
| Organization | Position | Status |
|---|---|---|
| Metrus Group, Inc. | Director of Organization Assessment Services | Current |
| Opinion Research Corporation | Director, Organization Diagnostics | Former |
| Merrimack College | Assistant Professor | Former |
| Harvard Business Publishing | Former | |
| Opinion Research Corporation | Director | Former |
| Wayne State University | Ph.D. In Social Psychology | Former |
| San Francisco State University | M.S. In Industrial Psychology | Former |
| San Francisco State University | B.A. In Psychology | Former |
| Wayne State University | B.A. In Psychology | Former |
| Organization | Position | Status |
|---|---|---|
| Metrus Group, Inc. | Global Director, Diagnostic Services | Current |
| The Parkside Group LLC | President | Former |
| Western Kentucky University | M.A. Degree In Industrial, Organizational Psychology | Former |
| University of Delaware | B.A. In Psychology | Former |
| Organization | Position | Status |
|---|---|---|
| Executive Networks | Executive Director, Strategic Hr Network | Current |
| Metrus Group, Inc. | National Director | Current |
| Executive Networks | Board of Directors | Current |
| Metrus Group, Inc. | Director | Current |
| Brooklyn College | MA Degrees In English | Former |
| Brooklyn College | BA | Former |
| Brooklyn College | Degrees In English | Former |
| Organization | Position | Status |
|---|---|---|
| Lawrence Technological University | Faculty | Current |
| Oakland University | Faculty | Current |
| Oakland Community College | Faculty | Current |
| Metrus Group, Inc. | Current | |
| New York Academy of Science | Board of Directors | Current |
| National Association of Corporate Directors | Board of Directors | Current |
| National Association of Corporate Directors | Member | Current |
| New York Academy of Science | Member | Current |
| Federal-Mogul Corporation | General Manager of Europe and Africa | Former |
| Lord Corporation | Manager of Corporate Planning | Former |
| Federal-Mogul Corporation | Product Line Manager | Former |
| Nova Southeastern University | Doctorate In Business Administration | Former |
| Wayne State University | MBA | Former |
| Eastern Michigan University | BS Degree | Former |
| Organization | Position | Status |
|---|---|---|
| National Speakers Association | Associate | Current |
| Metrus Group, Inc. | Current | |
| American Society for Quality Inc. | Board of Directors | Current |
| American Society for Quality Inc. | Member | Current |
| Exxon Mobil Corporation | Former | |
| Princeton University | Ph.D. | Former |
| Organization | Position | Status |
|---|---|---|
| Metrus Group, Inc. | Consultant | Current |
| Opinion Research Corporation | Former | |
| BP plc | Former | |
| Peace Corps | Former | |
| The Ohio State University | Ph.D. Degree In Social Psychology | Former |
| Davidson College | B.A. Degree In History and Economics | Former |
| Organization | Position | Status |
|---|---|---|
| Itpmg, LLC. | Principal | Current |
| Experton Group AG | Current | |
| Metrus Group, Inc. | Current | |
| Gartner, Inc. | vice president | Former |
| Itpmg, LLC. | Founder | Former |
| Doane College | Bachelor of Arts Degree | Former |
| Organization | Position | Status |
|---|---|---|
| Hawkpartners LLC | CEO | Current |
| Hawkpartners LLC | Founder | Current |
| Boston College | Executive-In-Residence | Current |
| Metrus Group, Inc. | Current | |
| Hawkpartners LLC | Board of Directors | Current |
| Mercer Management Consulting, Inc. | Vice President | Former |
| Young Corporation | Director of Marketing | Former |
| Advertising Research Foundation | Board of Directors | Former |
| Mercer Management Consulting, Inc. | Board Member | Former |
| Harvard Law School | J.D. | Former |
| Amherst College | B.A. | Former |
| Organization | Position | Status |
|---|---|---|
| Metrus Group, Inc. | Board of Directors | Current |
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