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	<title><![CDATA[microsoft dynamics and microsoft dynamics crm Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/microsoft+dynamics+and+microsoft+dynamics+crm.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to microsoft dynamics and microsoft dynamics crm]]></description>
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		<title><![CDATA[Dynamics CRM Data Reduction Systems Webcast]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1131577]]></link>
		<description><![CDATA[Data Reduction Systems is a document management company, specializing in information management services for companies of all sizes. After a failed salesforce.com deployment, Data Reduction Systems chose to deploy Microsoft Dynamics® CRM Online. With Microsoft Dynamics CRM Online, the organization has improved visibility to real time data for marketing campaigns...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Tue, 01 Sep 2009 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
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		<category domain="http://resources.bnet.com/topic/microsoft+dynamics+crm.html"><![CDATA[Microsoft Dynamics CRM]]></category>
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		<title><![CDATA[High-End Real Estate Company JBMRA Puts Brokers in Prime Position to Increase Sales with Microsoft Dynamics CRM Live]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1110789]]></link>
		<description><![CDATA[JBMRA—Sperry Van Ness Institutional JBMRA specializes in the marketing of high-end real estate properties in the Unites States. Agents and brokers accessed the firm's Office Outlook public folders and records kept in Office Excel spreadsheets. JBMRA needed to migrate to an effective long-term CRM solution, and chose Microsoft Dynamics® CRM...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Sat, 01 Aug 2009 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
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		<title><![CDATA[Optimizing and Maintaining Microsoft Dynamics CRM 4.0]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1145243]]></link>
		<description><![CDATA[his white paper details techniques, considerations, and best practices for optimizing and maintaining the performance of Microsoft Dynamics CRM 4.0 implementations. ]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 30 Jun 2009 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
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		<title><![CDATA[Microsoft Dynamics CRM Scalability Benchmark Executive Summary]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1145235]]></link>
		<description><![CDATA[Download the Executive Summary to learn more about how Microsoft Dynamics CRM delivered a new CRM industry scalability benchmark record and redefined the price-performance equation with 50,000 concurrent users and 0.12 second response times on a hardware setup that cost less than $35,000. ]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Mon, 01 Jun 2009 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
		<category domain="http://resources.bnet.com/topic/scalability.html"><![CDATA[Scalability]]></category>
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		<title><![CDATA[Microsoft Dynamics CRM - Leicester City Football Club Video Case Study]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1112823]]></link>
		<description><![CDATA[Leicester City Football Club is a championship football club, having just received promotion from League 1. One of the big areas of concern for the organization is maintaining its players in top condition for maximum performance and injury prevention. The organization implemented Microsoft Dynamics® CRM as a tool to manage...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
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		<title><![CDATA[Microsoft Dynamics CRM - Chill Factore Video Case Study]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1112825]]></link>
		<description><![CDATA[Chill Factore is an indoor snow venue in northwest England modeled after Alpine resorts. Chill Factore implemented Microsoft Dynamics® CRM to track all transactions, purchases, customer interactions, and to allow marketing directly related to what individual customers actually purchase. Microsoft Dynamics CRM enables segmentation of customers into smaller marketing groups,...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
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		<title><![CDATA[Microsoft Dynamics CRM - Sports Organizations Video Case Study]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1112827]]></link>
		<description><![CDATA[Learn why many professional sports organizations choose Microsoft Dynamics® CRM for success in all aspects of their business, most importantly, knowing who their customers are. In this video, a variety of leaders from professional sports teams discuss the benefits of Microsoft Dynamics CRM, including having a single data source to...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
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		<title><![CDATA[Business Success - Microsoft Dynamics CRM Online Customer Showcase]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1117235]]></link>
		<description><![CDATA[Read the following stories to see how businesses have achieved consistent and measureable improvement in their everyday  business processes in marketing, sales and customer service through the deployment of Microsoft Dynamics® CRM. ]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Mon, 01 Dec 2008 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
		<category domain="http://resources.bnet.com/topic/showcase+inc..html"><![CDATA[Showcase Inc.]]></category>
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		<title><![CDATA[Doosan Heavy Industries America Corporation Equips to Win More Business with Microsoft Dynamics CRM Online]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1117237]]></link>
		<description><![CDATA[Learn how Doosan, a global corporation with 20 affiliate companies, used Windows RMS to safeguard its confidential information and intellecutal property, which has helped the company expand its business with confidence. ]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Mon, 01 Dec 2008 00:00:00 -0800</pubDate>
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		<title><![CDATA[Multitenant CRM Enables Rapid Deployment, Flexible Foundation for US Dynamics Field Sales Team]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1110783]]></link>
		<description><![CDATA[Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy customer relationship management system,...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Oct 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
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		<category domain="http://resources.bnet.com/topic/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
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		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/multitenant+crm.html"><![CDATA[Multitenant CRM]]></category>
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		<title><![CDATA[Microsoft Dynamics® CRM Online]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=388185]]></link>
		<description><![CDATA[Give us three minutes.     See how fast you can get your people using CRM.    Will you look back on this moment as the turning point? The moment when you took your customer relationship management to the next level? To find out, just sit...]]></description>
		<s:doctype><![CDATA[Presentations]]></s:doctype>
		<pubDate>Tue, 30 Sep 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
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	<item>
		<title><![CDATA[Microsoft Dynamics Webcast: Take Relationship Management to a New Level With Microsoft Dynamics CRM (Level 100)]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=379448]]></link>
		<description><![CDATA[Join Microsoft Dynamics® CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT. See a product demonstration of Microsoft Dynamics CRM as we explain how Microsoft...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Mon, 30 Jun 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
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	<item>
		<title><![CDATA[c360 Solutions Provides Microsoft Dynamics CRM Users with BI Analytics from Strategy Companion]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_June_11/ai_n25494723]]></link>
		<description><![CDATA[Value Added Resellers Can Offer BI Analytics Seamlessly Integrated into Dynamics CRM]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 11 Jun 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/business+intelligence.html"><![CDATA[business intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
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		<title><![CDATA[I.B.I.S., Inc. Announces Fixed Fee Implementation Services for Microsoft Dynamics CRM &#151; Customer Relationship Management]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_May_20/ai_n25436030]]></link>
		<description><![CDATA[NORCROSS, Ga. -- I.B.I.S., Inc., a leading Microsoft Dynamics CRM Partner based in Norcross, GA has announced a fixed fee, packaged service offering for Microsoft's Customer Relationship Management software solution. "The market is looking for implementation options and having a fixed fee package is very compelling for an organization who...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 20 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics+crm.html"><![CDATA[Microsoft Dynamics CRM]]></category>
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	<item>
		<title><![CDATA[Public Services Company of Kuwait Chooses the AMC Technology Multi Channel Integration Suite to Integrate their Microsoft Dynamics CRM Application with their Nortel Contact Center]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_May_19/ai_n25433747]]></link>
		<description><![CDATA[RICHMOND, Va. -- Xcel a project of Public Services Company of Kuwait, dedicated to providing Health Insurance, BPO and Contact Center outsourcing, and IT solutions to its customers has selected the Multi Channel Integration Suite[TM] (MCIS[TM]) from AMC Technology to integrate their business critical CRM and Telephony Contact Center Solutions...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 19 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/contact+center.html"><![CDATA[contact center]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
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		<category domain="http://resources.bnet.com/topic/nortel+networks+corp..html"><![CDATA[Nortel Networks Corp.]]></category>
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		<title><![CDATA[Customer Effective Inc. Debuts Microsoft Dynamics CRM 4.0 Throughout East Coast]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_May_14/ai_n25411959]]></link>
		<description><![CDATA[CRM Reseller Leads Microsoft Partners in Attracting New Prospects]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 14 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
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		<title><![CDATA[Developing ISV Applications using Microsoft Dynamics CRM 4.0]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1145245]]></link>
		<description><![CDATA[Microsoft Dynamics CRM supports a wide range of business applications with the essentials required for building, delivering, and maintaining these applications in a multi-tenant SaaS environment. In this white paper we explore how, with Microsoft Dynamics CRM, an ISV can quickly build, deploy, and manage line-of-business applications. ]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 08 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics+crm.html"><![CDATA[Microsoft Dynamics CRM]]></category>
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		<title><![CDATA[Microsoft Dynamics CRM - High 5 Sportswear Case Study]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1117229]]></link>
		<description><![CDATA[High 5 Sportswear is an athletic apparel distributor based in the Pacific NW that faces the challenge of customer service reps having to blindly make decisions without having the right customer and sales data to guide their decision. They implemented a CRM SaaS solution that offered a platform for consolidating...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 07 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics+crm.html"><![CDATA[Microsoft Dynamics CRM]]></category>
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		<title><![CDATA[Strategy Companion Adds Business Intelligence Analytics to Microsoft Dynamics&#153; CRM 4.0]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_May_6/ai_n25383221]]></link>
		<description><![CDATA[Seamless Integration and Easy-To-Use Business Intelligence Enables Companies to Understand and Analyze their CRM Data]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 06 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/business+intelligence.html"><![CDATA[business intelligence]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
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	<item>
		<title><![CDATA[Semantra Announces General Availability of Conversational Analytics Application for Microsoft Dynamics CRM]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_April_22/ai_n25340803]]></link>
		<description><![CDATA[Patented Software Innovation Empowers Users to Search, Retrieve and Analyze Business-Critical Data Using Familiar Business Terms, Unlocking Valuable Insights for Real-Time Decision-Making]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 22 Apr 2008 00:00:00 -0700</pubDate>
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