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- Ignite your Company's Innovation
- A Hot Spot is a moment when people are working together in exceptionally creative and collaborative ways. Hot spots occur when the energy within and between people flares. Ideas become contagious and new possibilities appear. Hot spots flare through the spontaneous combustion of three elements and the multiplier effect...
- Blog posts 2008-05-02
- Reducing IT User Downtime Using TQM - A Case Study
- This Information Technology (IT) case study was done during the implementation of Total Quality Management (TQM) in a financial services company with several hundred computers and computer users in multiple locations throughout India. The results have widespread applicability and in particular are aimed at organizations with large computer networks, IT...
- White papers
- Managing Change
- Change, as they say, is the only certainty. Yet most people seek constancy, and struggle continuously to prevent, or adjust to change. At best, these people arrive at a place of “dynamic equilibrium” where the ebbs and flows of life do not result in radical change but allow them to...
- Articles 2007-11-09
- Collaboration Starts with CEO
- When London School of Business professor Lynda Gratton spoke at the Society for Human Resources Management conference in Las Vegas this week about her book Hot Spots: Why Some Teams, Organizations, and Workplaces Buzz with Energy — and Others Don't, she put the responsibility for creating a collaborative environment squarely...
- Blog posts 2007-06-27
- Playing With the Big Boys
- The face of retail is constantly changing; the little retailer has to change his mindset. It can no longer be about surviving. The mindset must be about thriving in the face of big companies with big retail boxes and big pockets to spend out of. Remember, the biggest retailer in...
- White papers 2005-05-16
- The Importance of the Talent mindset in Workforce Management
- Strategic sourcing and recruitment, workforce planning, employment branding, building a strong and diverse corporate culture, alignment of rewards, succession planning - all of these issues, and many more, are becoming strategically important as organizations compete for knowledge workers and ideas. It is very important to know how these can be...
- White papers 2005-04-05
- Organizational Alignment
- The paper examines how to be structured to achieve the strategic objectives for business continuity professionals. These objectives include functional mindset, managing cross-functional flow, and transforming mindset. Achieving organizational alignment is good news for business continuity professionals, as building a shared understanding of business process flows and discussing interdependencies leads...
- White papers 2003-03-01
- Dynamic Organizations:
- Driven by dynamic competitive conditions, an increasing number of firms are experimenting with new, and what they hope will be, more dynamic organizational forms. This development has opened up exciting theoretical and empirical venues for students of leadership, business strategy, organizational theory, and the like. One domain that has yet...
- White papers 2003-01-01
- Throw Out Fixed and Variable Cost Thinking—Bring In Activity-Based Costing for Distribution Decisions
- This article suggests a new way of thinking about costs in distribution management. It defines that distributors need cost information, not to track the cost of manufacturing operations, but to make strategic management decision for example decisions on pricing, unbundling value-added services, customer profitability, vendor profitability, and automating processes. This...
- White papers 2003-01-01
- Why Leading Transformation Successfully Requires A Shift Of Leadership mindset
- Leadership mindset and style sets the overall tone for organizational culture and performance, including how change efforts are run. Command and control, the most common leadership style, does not work for transformational change, yet most leaders and organizations rely exclusively on it. In this article, it introduces a new leadership...
- White papers 2003-01-01
Additional Resources
- 33 Marketing Success Tips
- Part of the guerrilla marketing mindset suggests that you should be thinking about marketing all the time. Not just quarterly, not just monthly, not just weekly, but every single day. Really, it's not as hard as it sounds - there are quite a few ways you can incorporate marketing into...
- White papers 2007-05-03
- A Benefit Resolution mindset
- From the executive summary: ‘It is fear of loss that catapults people into conflict. It is fear that can keep them from resolving it. In mediation, if the fear of loss outweighs the benefit of the offer, then it will be impossible for the party to choose resolution.' The paper...
- White papers 2004-01-01
- When Do You Lie? Strategies For More Authentic, Respectful Communication
- The article underlines the fact that lies come in all shapes, sizes and colors. The effect that lies have on their recipients is as varied as individuals can be. In this article, it focuses on the "innocent, everyday lies" people tell, rather than a more serious pathology of lying that...
- White papers 2001-08-01
- Leadership and High Performance: Experience Is the Best Teacher
- Many organizations act as if leadership were governed by the law of diminishing returns. For example, they limit the number of leadership posts, meter access to leadership development opportunities and slash training budgets at the first sign of an earnings dip. This research suggests that high-performance businesses achieve a sustained...
- White papers 2005-02-01
- Enabling Usage-Based IT Costing in the Banking Sector
- As economic conditions result in increased exposure to market volatility and margin erosion, banks are looking to exchange fixed IT cost for variable IT cost structures. This has driven a change of internal mindset towards an increased acceptance of outsourcing to achieve IT cost optimization. This paper examines the economics...
- White papers 2003-12-16
- Communicating the Value of Technology Products
- "This session helps technical salespeople get out of feature-function, product-centric mindset and learn to position technical products and services in terms of customer value. "
- White papers 2003-01-01
- On Becoming a Manager
- This article highlights that becoming a manager is, for many, a thankless job. But with the right preparation and the right mindset it can be fulfilling career option, one that leads to powerful self awareness as well as a greater gift, the ability to get things done through the efforts...
- White papers
- Make Marketing a Habit
- Some business owners just don't get it. Build it and they will come? That's not the case with most businesses; it just doesn't happen that way. The solution? Market and they will come. When business owners don't think with this mindset, they're doomed for failure. Call it an attitude or...
- White papers 2004-10-25
- 33 Tips for Marketing Success
- Part of the guerrilla marketing mindset suggests that a person should be thinking about marketing all the time. Not just quarterly, not just monthly, not just weekly, but every single day. Really, it's not as hard as it sounds - there are quite a few ways a person can incorporate...
- White papers 2005-09-26
- Backstage at BNET 2.0
- Backstage at BNET 2.0thanks for great workHey, new look is way spiffy and fresh,materials very current and interesting as much asit is relevant, and easy reading. you don't even need to get into a smarting-it mindset like when youread snotty business and news pages!!!thanks!coolest thing to turn 'pages' there too!
- Discussion threads 2007-03-30
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