From Gmail to Calendar to Google Docs, Google Apps offers small businesses a wealth of communication and productivity tools. But figuring out how to use them all can be tricky, especially if you're more accustomed to traditional software. Enter O'Reilly's Google Apps: The Missing Manual, a new book that teaches you...
The user might be fond of strutting around the sales department proclaiming, "Nothing happens until somebody sells something!" As it turns out, one can increase their self-satisfaction by quoting that tired adage in the accounting department, too. Whether one sell products or services, the first sale to a new customer...