ISO 9000, the international standard for quality management, is truly becoming a worldwide standard. By December 2001, there were more than 510,616 businesses certified in 161 countries. While 10 industrialized nations accounted for nearly 62% of that total (see Figure 1), ISO 9000 registrations are now being reported from many...
Tarun Khanna closes out his book on China and India with a tantalizing section called "The Future." Who doesn't want to know what's going to happen with these two countries? Unfortunately, we don't really find out much about the future that he hasn't already suggested. ...
The Idea in Brief Some business problems--lackluster performance, escalating costs, interdepartmental conflict--persist no matter how hard companies try to fix them. Why? Most leaders impose top-down change tactics--importing outside experts or "best" practices, which never...
