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26 Resources for

mysap crm

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Andrew Corporation: The mySAP Customer Relationship Management Application Unifies Customer Tracking and Sales Pipelines: After acquiring eight companies, Andrew Corporation found itself with disparate customer-tracking systems that couldn't communicate with each other and didn't provide a global view of the sales pipeline. This case study highlights the reasons Andrew implemented the mySAP Customer Relationship Management application to address these and other customer-tracking problems. See...; Tags: Customer relationship management (CRM), Sales strategy, Enterprise software, SAP AG, Andrew Corp., mySAP CRM, mySAP, sales; Case studies 2006-03-01
Going European: Stabilo Rolls Out mySAP Customer Relationship Management in France After Successful Implementation in Germany: Ranked among the top 3 manufacturers of highlighting pens and with a sizable turnover of more than ?110 million, Heroldsberg, Germany - based STABILO International GmbH wants to consolidate and expand its market position. By choosing the mobile sales functionality of the mySAP Customer Relationship Management mySAP CRM solution, STABILO...; Tags: Customer relationship management (CRM), Enterprise software, SAP AG, mySAP CRM, mySAP, Germany, CRM; Case studies 2006-02-01
KMD Plus mySAP CRM Equals More Sales, Lower Cost Per Sale: KMD A/S, headquartered in Copenhagen, Denmark, provides applications and services to the public and private sectors. To enable self-service access to key information, KMD linked the mySAP Customer Relationship Management mySAP CRM solution with SAP NetWeaver Portal and other components. This has created an opportunity to decrease cost per sale.; Tags: Customer relationship management (CRM), Enterprise software, SAP AG, mySAP CRM, mySAP, CRM, portal, sales; Case studies 2006-02-01
Randstad Deutschland: mySAP Customer Relationship Management Enables Temporary-Staffing Company to Outperform the Market: This paper describes about the Randstad Deutschland GmbH & Co. KG, a division of one of the largest temporary-staffing organizations in the world, places 23,000 workers on average each month. To optimize sales and marketing, Randstad Deutschland implemented the mySAP Customer Relationship Management mySAP CRM solution, enabling it to outperform...; Tags: Customer relationship management (CRM), Enterprise software, SAP AG, mySAP CRM, mySAP, CRM, worker, marketing, sales; Case studies 2005-12-01
Esprit Consulting: mySAP Customer Relationship Management Helps Service Provider Manage Sales Pipeline and Sustain Growth: Headquartered in Munich, Germany, ESPRiT Consulting AG is an ?18 million internationally active consulting firm that specializes in a combination of management and IT consulting. To improve sales-forecasting accuracy. Enable easy access to customer-related information. ESPRiT selected the mySAP Customer Relationship Management mySAP CRM solution to improve sales efficiency and...; Tags: Customer relationship management (CRM), Enterprise software, SAP AG, mySAP CRM, mySAP, consulting, sales, CRM; Case studies 2005-12-01

Perdigao Uses mySAP Customer Relationship Management to Redefine Channels and Get Closer to Customers: One of the largest food companies in Latin America, Brazil-based Perdigao realized it needed to enhance its distribution network to increase market share and competitive advantage. The company turned to the mySAP Customer Relationship Management mySAP CRM solution to support its call-center strategy and new telesales and telemarketing department designed...; Tags: Customer relationship management (CRM), Enterprise software, Food & Beverage, Advertising & Promotion, SAP AG, mySAP CRM, mySAP, Telesales, telemarketing, competitive advantage, food, CRM, strategy, sales; Case studies 2005-12-01
Avid Technology Selects mySAP Customer Relationship Management to Solidify Leadership Through Customer-Driven Integration: Massachusetts-based high-tech pioneer Avid Technology Inc., with 2,684 employees and 2004 revenues of $589.6 million, needed to consolidate customer data and streamline its technology. It chose the mySAP Customer Relationship Management solution to fuse its business applications into a single, integrated user interface that enables customer-facing personnel to efficiently track...; Tags: Customer relationship management (CRM), Enterprise software, SAP AG, Avid Technology Inc., mySAP CRM, mySAP, business application, leadership; Case studies 2005-12-01
mySAP CRM Enables a Vision of World-Class Customer Service and Drives Excellence in Public Service: The San Diego Unified Port District Port of San Diego is a special government entity formed in 1962 to manage San Diego Harbor and to administer the public lands along San Diego Bay. The Port of San Diego has strategic goals, of which two are to enhance organizational performance and...; Tags: Customer relationship management (CRM), Enterprise software, SAP AG, mySAP CRM, mySAP, public service, San Diego, CRM, vision, performance; Case studies 2005-11-01
Integrated Sales and Marketing: Understanding and Touching Your Customers at Every Step: Sales and marketing have evolved from traditional customer relationship management applications, but their functions have become entwined and now extend across the enterprise - and beyond. Executed properly, integrated sales and marketing connects the processes involved in demand creation with innovation and manufacturing and provide a 360? view of the...; Tags: Sales strategy, Customer relationship management (CRM), Sales force management, Marketing research, Enterprise software, SAP AG, mySAP CRM, mySAP, marketing, sales, CRM, manufacturing; White papers 2005-08-01
Boost Pharmaceutical Sales With mySAP Customer Relationship Management: In the pharmaceutical industry, the effectiveness of the sales force - not the size - drives profitability. But at a time of increased competition and regulatory pressure on physician interaction, improving sales and marketing performance is a daunting challenge. The mySAP Customer Relationship Management solution mySAP CRM helps to drive...; Tags: Sales strategy, Customer relationship management (CRM), Sales force management, Enterprise software, SAP AG, mySAP CRM, mySAP, pharmaceutical company, sales, sales force, physician, marketing, CRM, industry; White papers 2005-05-13
Boost Pharmaceutical Sales With mySAP Customer Relationship Management: Improve Sales Force Effectiveness,Optimize Product Launches: The paper highlights how Relationship Management solution mySAP CRM helps in driving growth and boosting sales by maximizing the pharmaceutical company's sales and marketing efforts - delivering a strategic platform that allows to adapt to market changes and comply with regulations. It helps in targeting the most valuable customers, increase...; Tags: Sales strategy, Sales force management, Customer relationship management (CRM), Enterprise software, SAP AG, mySAP CRM, mySAP, pharmaceutical company, sales, sales force, competitive advantage, CRM, marketing; White papers 2005-05-13
Interaction Center Management: Reaching the Right Customer With the Right Information: At the heart of one's company sits at least one interaction center, with agents standing by ready to take care of one's customers. Being prepared to respond to inquiries and proactively reach out to customers is critical for today's state-of-the-art interaction center. Now one has the opportunity to make one's...; Tags: Customer relationship management (CRM), Enterprise software, SAP AG, mySAP CRM, mySAP, CRM, agent; White papers 2005-03-01
Cardinal Health's Medical Products and Services Division Invests in mySAP CRM to Maximize Customer Experience and Will Realize 70% IRR in the Process: Headquartered in Dublin, Ohio, Cardinal Health reported over $65 billion in 2004 sales. As the leading pharmaceutical and medical supplies distributor in the United States, its success in the fiercely competitive healthcare industry is built upon an unyielding focus on operational excellence. 2001, Cardinal Health's Medical Products and Services division...; Tags: Customer relationship management (CRM), HEALTHCARE, Enterprise software, SAP AG, Cardinal Health Inc., medical product, mySAP CRM, mySAP, medical supplies, CRM, customer satisfaction, analysis, health care, sales; Case studies 2004-12-01
SAP Mobile Sales: Handheld Version Designed for Use With mySAP Customer Relationship Management: Business is going mobile fast. To stay on top of it, one needs to put powerful computing capabilities into the hands of the sales team. SAP mobile sales do just that and more. It keeps the representatives connected and informed anytime and anywhere, it automates sales processes to increase productivity,...; Tags: Sales strategy, Sales force management, Customer relationship management (CRM), Enterprise software, SAP AG, sales process, sales, sales team, customer service, handheld, mobile; White papers 2004-05-01
Melitta Household Products Europe: Using mySAP CRM to Optimize Processes in External Sales: Melitta Household Products Europe part of the Melitta Group, uses the mySAP Customer Relationship Management mySAP CRM solution to standardize the business processes of its external sales force and provide field-sales employees with access to high quality customer information. This enables stronger customer penetration, speed, and flexibility in handling changing...; Tags: Sales strategy, Customer relationship management (CRM), Sales force management, Enterprise software, SAP AG, mySAP CRM, mySAP, sales, sales force, business process, CRM; Case studies 2003-12-01
ENECO Energie: mySAP CRM Deployed in Liberalized Energy Market: ENECO Energie chose mySAP Customer Relationship Management mySAP CRM as a launching pad to enter the deregulated Dutch energy market for small and midsize businesses. The company's biggest challenge was to coordinate the data and working methods of recently acquired companies. With mySAP CRM, the business-to-business division of ENECO Energie...; Tags: Customer relationship management (CRM), Enterprise software, SAP AG, mySAP CRM, mySAP, CRM, B2B, small and medium business; Case studies 2003-10-01
mySAP Customer Relationship Management - Effective Customer Relationship Management: The Key to Success in Today's Media Industry: The success of one's business depends on the way one manage relationships with one's customers. The powerful capabilities of mySAP CRM are tailored specifically to the products, processes, and assets of one's industry, delivering cutting-edge support for one's marketing, sales, and service. Whether one sells physical or online products, advertisements...; Tags: Customer relationship management (CRM), Enterprise software, Advertising & Promotion, SAP AG, mySAP CRM, mySAP, CRM, industry, asset, advertisement, marketing, sales, tool; White papers 2003-05-01
mySAP Customer Relationship Management: Customer-Centric Business Solution Delivers Value, Ensures Profitable Growth: mySAP CRM provides a single, all-encompassing, high-resolution view of the customer and the business a view that extends consistent and complete customer/ consumer information to supply-chain operations. This visibility enables to optimize production and inventory, increase consumer insight and market share, improve customer satisfaction, and strengthen brand loyalty. Fully collaborative,...; Tags: Customer relationship management (CRM), Enterprise software, SAP AG, mySAP CRM, mySAP, brand loyalty, customer satisfaction, supply chain, CRM, brand, industry; White papers 2003-05-01
mySAP CRM for the Banking Sector: Customer relationship management CRM systems have provided partial solutions to complex heterogeneous banking issues. At times, technology - rather than business needs - has been the driver for CRM development. But CRM solutions hold great promise for banking when there is a focus on providing support for key business processes....; Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, SAP AG, CRM, banking, CRM solution, business process, bank; White papers 2003-02-12
mySAP Customer Relationship Management for the Banking Industry: Loyal Customers Are Your Most Valuable Assets Today: Powerful market forces are transforming today's banking and financial services market. In this environment, the success depends on the ability to understand changing customer needs and to turn that understanding into a competitive advantage. The paper shows how mySAP CRM helps improve sales and service, from branch to Internet, to...; Tags: Customer relationship management (CRM), Enterprise software, SAP AG, mySAP CRM, mySAP, banking, competitive advantage, CRM, environment, financial, sales, Internet; White papers 2002-10-22