BNET Industries
Last Fiscal Year Sales:$1.7M
- Private
- US
Dow Jones Description
Netonomy is the leader in customer self-service solutions, providing online account management, e-Commerce and electronic bill analysis for the communications industry. The MyNetonomy customer self-service application suite allows consumers, business customers and POS employees to activate and manage subscriptions, buy new products and services, review, investigate and pay bills, resolve problems, and analyze every aspect of the service relationship using virtually any communications device. MyNetonomy enables network operators and service providers to achieve higher adoption rates faster with frequent customer interaction by delivering customers a superior self-service user experience. This enables Netonomy customers to realize the maximum business benefits from CSS as fast as possible - dramatically reducing the cost of customer interaction while improving customer service and increasing sales. Netonomy customers include leading operators in 10 countries across four continents with innovative and market leading service providers like: Bouygues Telecom, Orange, SFR, T-Mobile, Telstra and Vodafone. With dual headquarters in Boston and Paris, and sales and support offices in London, Rotterdam, Singapore and Sydney, Netonomy partners with industry-leading system integrators and application software vendors to produce complete solutions for the communications sector.
Founder and Chief Executive Officer
John BallNumber of Employees 7
Contact Information
20 Park Plaza Ste 416
Boston, Massachusetts 02116
1 617 424 8490
Peer Companies
NAICS Code Computer and Software Stores: 443120
News & Analysis
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netonomy - All News and Analysis
Comverse to acquire Netonomy, a leader in customer self-service solutions.
M2 PRESSWIRE-23 August 2006-COMVERSE: Comverse to acquire Netonomy, a leader in customer self-service solutionsC1994-2006 M2 COMMUNICATIONS LTD RDATE:23082006 NEW YORK, NY - Comverse, a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT), and the world's leading supplier of software and systems...
With MyNetonomy Self-Service, Bouygues Telecom's Customers Help Themselves Over One Million Times Each Month
BOSTON & PARIS -- Bouygues Telecom's self-service portal "l'esp@ce client" enables customers to subscribe to new services, view bills, check loyalty points, and manage every aspect of their contracts, both online and through their mobile handsets. Netonomy, the leader in Customer Self-Service CSS solutions for the communications industry, today...
Self-service leader Netonomy reports landmark year for 2001; Opportunity to see MyNetonomy in action at 3GSM World Congress in Feb2002.
M2 PRESSWIRE-15 January 2002-Netonomy: Self-service leader Netonomy reports landmark year for 2001; Opportunity to see MyNetonomy in action at 3GSM World Congress in Feb2002 C1994-2002 M2 COMMUNICATIONS LTD RDATE:15012002 Paris/London -- Netonomy, the global leader in e-care and ...
Netonomy announces launch of the MyNetonomy solution at Bouygues Telecom; Customer Managed Relationships for Telcos.
M2 PRESSWIRE-12 February 2001-Netonomy: Netonomy announces launch of the MyNetonomy solution at Bouygues Telecom; Customer Managed Relationships for Telcos C1994-2001 M2 COMMUNICATIONS LTD RDATE:12022001 London -- Netonomy, the market leader in self-service e-Care and e-Commerce solutions for wireless...
Netonomy sponsors customer service awards for business innovation.
M2 PRESSWIRE-26 May 2000-Netonomy: Netonomy sponsors customer service awards for business innovation C1994-2000 M2 COMMUNICATIONS LTD RDATE:26052000 Telecommunications e-Care solutions provider, Netonomy today announced that it is sponsoring the Customer Service category in the eBusiness Innovation Awards. The...
- 1
Decision Makers
| Name (plus bio) | Position |
|---|---|
| John Ball | Founder and Chief Executive Officer |
| Philippe Imoucha | Vice President, Products |
| Ricardo Fuchs | Vice President, Operations |
| Xavier Haffreingue | Vice President, Services & Support |
| John Hughes | Founder and Executive Vice President, Marketing & Business Development |
| Philippe Claude | Senior Partner In The Information Technology Sector |
| Andy Holcombe | Director, Product Marketing |
Board of Directors
| Name (plus bio) | Position |
|---|---|
| Asim Abdullah | Board of Directors |
| Simon Clark | Board of Directors |
| Organization | Position | Status |
|---|---|---|
| Netonomy, Inc. | Founder and Chief Executive Officer | Current |
| Organization | Position | Status |
|---|---|---|
| Netonomy, Inc. | Vice President, Products | Current |
| Organization | Position | Status |
|---|---|---|
| Netonomy, Inc. | Vice President, Operations | Current |
| Organization | Position | Status |
|---|---|---|
| Netonomy, Inc. | Vice President, Services & Support | Current |
| Organization | Position | Status |
|---|---|---|
| Netonomy, Inc. | Founder and Executive Vice President, Marketing & Business Development | Current |
| Netonomy, Inc. | Owner | Former |
Philippe Claude is a Senior Partner in the information technology sector, and joined Atlas Venture in 1993 as the founding General Partner in France. Before joining Atlas Venture, Philippe had eight years of international venture experience at Partech International in the US and Europe, most recently as Managing General Partner of its Paris office. Philippe started his career at Andersen Consulting and was later a founder and senior executive of several European software companies, including Agis Systems and Softeurop. Philippe was a seed investor in Business Objects, the first French software company to complete an initial public offering on the NASDAQ. Philippe has an MBA from Oregon State University and degrees in economics and engineering from the University of Brussels Solvay School.
| Organization | Position | Status |
|---|---|---|
| Netonomy, Inc. | Senior Partner In The Information Technology Sector | Current |
| Atlas Venture | General Partner | Current |
| Netonomy, Inc. | Board of Directors | Current |
| Partech International, Inc. | Managing General Partner | Former |
| Accenture Ltd. | Former | |
| Oregon State University | MBA | Former |
| Organization | Position | Status |
|---|---|---|
| Netonomy, Inc. | Director, Product Marketing | Current |
| Netonomy, Inc. | Board of Directors | Current |
Mr. Abdullah has over 18 years of multi-disciplinary experience in the high-tech industry including the telecom, enterprise hardware/ software and eCommerce sectors. More recently Mr. Abdullah served as the CEO and co-founder of Appareon, a supply chain software company for retail goods. Prior to that, as a member of the board of directors and the executive staff, he helped launch CommerceOne into a market leader with a successful public offering in July 2000. Mr. Abdullah joined CommerceOne through its merger (Jan. 2000) with VEO Systems, a company he co-founded and lead as its CEO. Veo is credited with fundamental developments in XML and business-business exchange infrastructure. Mr. Abdullah also served as the Executive Director of the CommerceNet Consortium and established it as the leading global institution for the promotion of eCommerce. Mr. Abdullah co-founded TRUSTe, Internet's largest privacy management service and XETI, Inc. a developer of Internet security solutions (merged into Critical Path in Dec. '99). Mr. Abdullah has held various marketing and sales management positions at Taligent Inc., IBM and ROLM systems. Mr. Abdullah holds an M.S. in Engineering Management from Stanford University ('87) and BS degrees in Electrical and Computer Engineering from the University of Michigan ('84).
| Organization | Position | Status |
|---|---|---|
| Global Asset Capital, LLC | General Partner | Current |
| Vpsa, Inc. | Current | |
| Netonomy, Inc. | Board of Directors | Current |
| Truste | Founder | Former |
| Commerce One, Inc. | Former | |
| ROLM Corporation | Former | |
| Critical Path, Inc. | Former | |
| Stanford University | M.S. in Engineering Management | Former |
| University of Michigan | BS degrees in Electrical and Computer Engineering | Former |
| Organization | Position | Status |
|---|---|---|
| Jacobsrimell | Managing Director, Fidelity Ventures | Current |
| Fidelity Ventures | Partner | Current |
| Nevis Solutions | Partner | Current |
| J R Technologies | Board of Directors | Current |
| Cashu | Board of Directors | Current |
| Seatwave Limited | Board of Directors | Current |
| Bridgeco AG | Board of Directors | Current |
| Environmentiq, Ltd. | Board of Directors | Current |
| Qumas, Limited | Board of Directors | Current |
| Netonomy, Inc. | Board of Directors | Current |
| Neverfail Group Limited | Board Member | Current |
| Curam Software Ltd | Board of Directors | Current |
| Jacobsrimell | Board of Directors | Current |
| Asset Control, Inc. | Board of Directors | Current |
| TheStreet.com, Inc. | Chief Financial Officer | Former |
| TheStreet.com, Inc. | General Manager | Former |
| Price Waterhouse & Co. | Chartered Accountant | Former |
| Reuters Group plc | Finance, IT and General Management Positions | Former |
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