BNET Industries

Newgistics Inc.

is in the Business Services Industry

Last Fiscal Year Sales:$7.5M
  • Private
  • US
Dow Jones Description

Newgistics is the premier provider of intelligent returns management solutions for the retail, medical supplies and healthcare, service parts, telecommunications equipment and computing industries. With a team of experts from major retail, supply-chain, logistics and technology companies, Newgistics has combined innovative technology and best practice methodology for returns management to develop Newgistics Intelligent Returns Management sm solutions (IRM). These solutions deliver the greatest convenience for customers while maximizing a company's control of the entire returns process. Newgistics has the most extensive returns management network in the industry with a suite of IRM solutions that span the entire return cycle, including the flagship solution SmartLabel , which features a dynamic barcode integrated with customer data at the point-of-sale; Advanced Returns Notifications sm giving the entire returns process unparalleled end-to-end visibility; optimized transportation through our national returns-dedicated network that lowers the cost of handling returns; customized reporting that impacts inventory management; processing and disposition to help lower operation costs; and, returns related marketing and customer loyalty programs.

Chief Executive Officer
William J. Razzouk
Number of Employees 74
Contact Information

2700 Via Fortuna Ste 300

Austin, Texas 78746

www.newgistics....

1 512 225 6000

NAICS Code Administrative Management and General Management Consulting Services: 541611

Recent Events

  • Samsung Selects Newgistics SmartLabelR Intelligent Returns ManagementTM IRM Solution for Its S.T.A.R. Recycling Program Samsung...

    10/20/09 - Licensing / Contract - View Story

  • Newgistics Simplifies Shipping for Home and Cleaning Supplies Catalog

    8/11/08 - Licensing / Contract - View Story

  • Newgistics Simplifies Shipping for Home and Cleaning Supplies Catalog

    8/05/08 - Licensing / Contract - View Story

  • Postal Service looks to expand package returns service with major carriers

    5/10/08 - Licensing / Contract - View Story

News & Analysis

newgistics inc. and survey - All News and Analysis

Decision Makers

Name (plus bio) Position
William J. Razzouk Chief Executive Officer
Melanie Kusin
Joe Phillips Chief Technology Officer
Michael Twomey Chief Financial Officer
David Plemons Vice President of Business Strategy
John McAlpin Vice President of Operations
Jonathan Dampier Vice President of Marketing and Corporate Strategy
Ken Johnson Vice President of Corporate Strategy
Ken Hawk Managing Director of Arbor Partners
Kevin Brown Director of Marketing
Cynthia R. Cohen
Mike Stevens
Richard C. Marcus
Robert E Bernard
Laura Sachar Director
Phil Siegel Director

Bill was the former chief operating officer and executive vice president at Federal Express and spent thirteen years at the company. He was integral in building the sales and marketing organizations that transformed Federal Express from a 700 million dollar company to an 11 billion dollar industry giant. He was also the Chairman and CEO of PlanetRx.com, an internet pharmacy that raised more than 170 million dollars in private and public markets and developed the industry standard by which all online pharmacies are evaluated. Bill also served in executive roles at Xerox, ROLM and Philips Electronics. He has served on the Board of Directors for the following NYSE companies: LaQuinta Inns, Cordis, Sanifill and Fritz, Inc. He currently serves on the Board of Directors for Waste Connections, Inc. (symbol: WCN)

Organization Position Status
Newgistics, Inc. Chief Executive Officer Current
ReTrans Board of Directors Current
Waste Connections, Inc. Board of Directors Current
Newgistics, Inc. Director Current
Planetrx.Com Chief Executive Officer Former
Waste Connections, Inc. Chief Executive Officer Former
AOL LLC President Former
Storage USA, Inc. President Former
Federal Express Corporation Chief Operating Officer Former
AOL LLC Chief Operating Officer Former
Storage USA, Inc. Chief Operating Officer Former
FedEx Corporation chief operating officer Former
Federal Express Corporation Executive Vice President Former
FedEx Corporation executive vice president Former
ROLM Corporation Former
Planetrx.Com Chairman Former
Cordis Corporation Director Former
Storage USA, Inc. Director Former
AOL LLC Director Former
Planetrx.Com Director Former
The University of Georgia Bachelor of Journalism Degree Former

Professional Profile Melanie Kusin is a Vice Chairman of Heidrick & Struggles, headquartered in the firm's New York office. She served as Global Managing Partner for the Consumer Practice and was elected to and served on the firm's Global Partnership Council. Melanie's personal search practice focuses on serving clients in the consumer product, fashion, luxury, and retail industries. She has completed CEO searches for publicly traded corporations, privately held companies, private equity firms and financially distressed companies. She also fills Board seats for major public corporations along with advising on succession management. Prior to joining Heidrick & Struggles, Melanie was at Russell Reynolds Associates as Managing Director. There, she headed the global Consumer Sector and co-founded the retail practice. Before she began her career in executive search, Melanie was in account management at Ogilvy & Mather, managing client assignments for global FMCG companies. Education Born and raised in Texarkana, Texas, Melanie earned her undergraduate degree in English literature from Sophie Newcomb College in New Orleans and an MBA in marketing and finance from Tulane Graduate Business School. Additional Information Melanie has provided commentary for television and radio on "the corner office" and boards dealing with succession issues. She also is a regular speaker on retailing trends and leadership for national trade associations and the investment community. Thought Leadership Boardroom Briefing: Crossing the Boardroom Digital Divide

Organization Position Status
Heidrick & Struggles International, Inc. Global Managing Partner Current
Newgistics, Inc. Current
Nemerix Sa CEO Former
Russell Reynolds Associates Inc. Managing Director Former
Ogilvy & Mather Worldwide, Inc. Former
Stanford University master's degree in business administration Former
University of Michigan bachelor's of science in electrical engineering Former

Organization Position Status
Newgistics, Inc. Chief Technology Officer Current
Rite Aid Corporation Current
Blockbuster, Inc. Executive Vice President Former

Organization Position Status
Newgistics, Inc. Chief Financial Officer Current
American Chamber of Commerce Member Current
Netbotz, Inc. Chief Financial Officer Former
The Tivoli Chief Financial Officer Former
American Power Conversion Corporation chief financial officer Former
The Tivoli Vice President of Operations Former
International Business Machines Corporation Former
University of Virginia J.D Former
Yale University B.A. Former
Queens College Former

David joined Newgistics with more than 25 years of operations and logistics experience in parcel delivery, warehousing, and transportation industries. Most recently, David was Chief Executive Officer and co-founder of Cornerstone Shipping Solutions. David began his career with United Parcel Service, where he was responsible for both facilities and project rollout management. Following his tenure with UPS, David worked for Drop Ship Express and led efforts to increase profitability of core business functions by streamlining operations and reducing labor, transportation, and shipment damage costs for Drop Ship Express and the United States Postal Service. He is currently president of the prestigious Parcel Shippers Association and serves on other boards ranging from non-profits to a seminary.

Organization Position Status
Parcel Shippers Association President Current
Newgistics, Inc. Vice President of Business Strategy Current
Parcel Shippers Association Chair Current
Drop Ship Express Former

Organization Position Status
Newgistics, Inc. Vice President of Operations Current
FedEx Corporation Former
Wachovia Corporation Former

Organization Position Status
Newgistics, Inc. Vice President of Marketing and Corporate Strategy Current

Organization Position Status
Newgistics, Inc. Vice President of Corporate Strategy Current
Newgistics, Inc. Sales Executive Former
International Business Machines Corporation Former

Organization Position Status
Newgistics, Inc. Managing Director of Arbor Partners Current

Organization Position Status
Newgistics, Inc. Director of Marketing Current

Organization Position Status
Newgistics, Inc. Current
The Sports Authority, Inc. Board of Directors Current

Organization Position Status
Newgistics, Inc. Current
Pepsi-Cola Former

Organization Position Status
Newgistics, Inc. Current
Zale Corporation Chairman Former

Organization Position Status
Newgistics, Inc. Current
Limited Brands, Inc. chief executive officer Former
Limited Brands, Inc. president Former
Brigham Young University M.B.A. in Communications & Advertising Former
Brigham Young University M.B.A. in Communications & Advertising Former

Laura is an early Internet investor and brings a vast network of relationships. She is the link that brought together the Founders of StarVest Partners, L.P. Laura likes to say: "As an entrepreneur, I enjoy working side-by-side with our portfolio companies to build valuable relationships with potential customers, partners and other resources." She represents StarVest on the Board of Newgistics and MessageOne and A21. She is an Observer of iCrossing and was also an active Observer on the Board of Connected prior to its being acquired by Iron Mountain in 2004. Laura has worked with leading visionary entrepreneurs and investors throughout her 14 years of financial merchant banking and venture capital experience. Beginning in the early 1990's, she identified investments in several high performing digital media companies. Laura was responsible for direct venture capital investments at Gabelli Securities, Inc. In January 1992, she founded Sachar Capital, Ltd., a financial advisory firm specializing in digital media. Laura was the Founding Chairman of the NYNMA Angel Investors Program, a non-profit organization that has reviewed thousands of early-stage investment opportunities since May 1997 to January 2004 where she also served as a Board Member. Laura is among a cadre of former journalists that bring their passion for research and analysis to venture capital investing. She was an Associate Editor at Financial World magazine from 1986 to 1989 and she was a Financial Analyst in corporate finance at Prudential Securities from 1984 to 1986. She holds a BA from Barnard College, Columbia University, and an MBA from Columbia University Graduate School of Business. Following a belief in the importance of community participation, Laura is on the Board of Ballet Hispanico and a former Board Member of the Trail Blazers Camp and former Society of Fellows Advisory Committee Member at the Aspen Institute. She is also a member of the Young Presidents' Organization (YPO) and Co-Chairman of the YPO Gotham Chapter Education Committee. In the early morning she can often be found running in Central Park.

Organization Position Status
Starvest Partners Founder Current
A21, Inc. Co-Chairman and Founder, Starvest, Partners, L.P. Current
A21, Inc. Board Observer Current
Messageone, Inc. Director Current
Comparisonmarket, Inc. Board Observer Current
Newgistics, Inc. Director Current
Ballet Hispanico Board of Directors Current
Starvest Partners Board of Directors Current
Netpreneur Board of Directors Current
Young Presidents' Organization Member Current
Starvest Partners Partner Former
Prudential Financial, Inc. Financial Analyst Former
Financial World, Inc. Former
Aspen Institute Advisory Member Former
Columbia Business School MBA Former
Columbia University BA Former
Barnard College, Columbia University BA Former

Organization Position Status
Austin Ventures Venture Partner ,Growth Equity Current
Case Interactive Media, Inc. Partner Current
Case Interactive Media, Inc. Board of Directors Current
Avron Partners, Inc. Director Current
Newgistics, Inc. Director Current
The Boston Consulting Group, Inc. Vice President, Partner Former
WVR Group Partner Former
Newgistics, Inc. Partner Former
ReTrans Partner Former
The University of Texas Adjunct Professor Former
The Boston Consulting Group, Inc. Director Former
University of Chicago MBA Former
University of Chicago Degrees Former
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