BNET Industries
Last Fiscal Year Sales:$7.5M
- Private
- US
Dow Jones Description
Newgistics is the premier provider of intelligent returns management solutions for the retail, medical supplies and healthcare, service parts, telecommunications equipment and computing industries. With a team of experts from major retail, supply-chain, logistics and technology companies, Newgistics has combined innovative technology and best practice methodology for returns management to develop Newgistics Intelligent Returns Management sm solutions (IRM). These solutions deliver the greatest convenience for customers while maximizing a company's control of the entire returns process. Newgistics has the most extensive returns management network in the industry with a suite of IRM solutions that span the entire return cycle, including the flagship solution SmartLabel , which features a dynamic barcode integrated with customer data at the point-of-sale; Advanced Returns Notifications sm giving the entire returns process unparalleled end-to-end visibility; optimized transportation through our national returns-dedicated network that lowers the cost of handling returns; customized reporting that impacts inventory management; processing and disposition to help lower operation costs; and, returns related marketing and customer loyalty programs.
Chief Executive Officer
William J. RazzoukNumber of Employees 74
Peer Companies
NAICS Code Administrative Management and General Management Consulting Services: 541611
Recent Events
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Samsung Selects Newgistics SmartLabelR Intelligent Returns ManagementTM IRM Solution for Its S.T.A.R. Recycling Program Samsung...
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Samsung Selects Newgistics SmartLabel Intelligent Returns Management IRM Solution for Its S.T.A.R. Recycling Program
News & Analysis
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newgistics inc. - All News and Analysis
Newgistics to Present Shipping Solutions with United States Postal Service at National Postal Forum 2009
Newgistics and USPS Address Logistics Programs Designed to Improve Return Service and Provide Low Cost Shipping AUSTIN, Texas -- Newgistics Inc., a leading provider of...
Newgistics Announces Customized Program for DHL Express Customers
Small Parcel Shippers to Benefit Immediately from Postal-Based Shipping Solution AUSTIN, Texas -- Newgistics Inc., the nation's only provider of postal-based solutions addressing the areas of small parcel delivery, returns management and mail-processing solutions, today announced a customized program specifically for small parcel residential shippers impacted by DHL Express'...
Newgistics Offers Free Pickup by U.S. Postal Service® for Parcel Return Service Customers
Merchandise Returns Made Easy Through Carrier Pickup([TM] )Service AUSTIN, Texas -- Newgistics, an approved third-party reverse logistics provider for Parcel Return Service, today announced that its clients can now offer consumers free Carrier Pickup([TM]) service by the Postal Service[TM] for any Parcel Return Service package. Newgistics' clients can...
Newgistics Simplifies Shipping for Home and Cleaning Supplies Catalog
Popular Online Retailer QCI Direct Selects the Newgistics Postal-Based Logistics Solution to Boost Customer Service Through Seamless Integration of Shipping Services AUSTIN, Texas -- Newgistics Inc., the only provider of a postal-based, intelligent logistics solution for forward and returns shipping, today announced that QCI Direct, a New York-based home...
Newgistics Delivers for Non-Profit, Eco-Friendly Book Publisher
InterVarsity Press Leverages Innovative Postal-Based Logistics Solution to Significantly Reduce Shipping Costs AUSTIN, Texas -- Newgistics, Inc., the only provider of a postal-based, intelligent logistics solution for forward and returns shipping, today announced that InterVarsity Press, a non-profit Christian book publisher, has selected the Newgistics Intelligent Logistics Management ILM...
Newgistics & RetailMeNot.com Offer Five Tips for Spending Economic Stimulus Checks Wisely
RetailMeNot.com Poll Reveals 36% of Shoppers Plan to Spend Rather Than Save Their Stimulus Bonus AUSTIN, Texas & MELBOURNE, Australia -- Most people have received their economic stimulus checks and more are on the way. With the soaring fuel costs, rising food prices and a slowing economy, many believe...
Newgistics Receives Corporate Achievement Award for Innovations in Mailing Industry
Newgistics Recognized by United States Postal Service at National Postal Forum AUSTIN, Texas -- Newgistics Inc., the only provider of a postal-based, intelligent logistics solution for forward and returns shipping, today announced it was honored with the prestigious 2008 Corporate Business Achievement Award from the United States Postal Service...
Newgistics Executive Appointed to Prestigious Parcel Shippers Association Board
Newgistics VP of Business Strategy David Plemons Brings 25 Years of Proven Logistics Expertise to Strengthen Communication and Legislation for Shipping Industry AUSTIN, Texas -- Newgistics Inc., the only provider of a postal-based, intelligent logistics solution for forward and returns shipping, today announced that Vice President of Business Strategy...
Newgistics Personalizes Shipping Experience for GiftsForYouNow.com
Innovator in Postal-Based Intelligent Logistics Management Reduces Shipping Costs by 14% for Leading Online Retailer AUSTIN, Texas -- Newgistics, Inc., the only provider of a postal-based, intelligent logistics solution for forward and returns shipping, today announced that GiftsForYouNow.com has selected Newgistics to reduce costs and increase visibility into the...
Newgistics Inc. Buys Parcel Delivery Firm
Logistics provider Newgistics Inc., Austin, Texas, said it has purchased parcel delivery company Cornerstone Shipping Solutions. Cornerstone, Milan, 111., provides parcel consolidation services through the U.S. Postal Service, mixing loads from several customers to create single shipments moved by the postal service. The companies did not disclose die financial details...
Decision Makers
| Name (plus bio) | Position |
|---|---|
| William J. Razzouk | Chief Executive Officer |
| Joe Phillips | Chief Technology Officer |
| Michael Twomey | Chief Financial Officer |
| David Plemons | Vice President of Business Strategy |
| John McAlpin | Vice President of Operations |
| Jonathan Dampier | Vice President of Marketing and Corporate Strategy |
| Ken Johnson | Vice President of Corporate Strategy |
| Ken Hawk | Managing Director of Arbor Partners |
| Kevin Brown | Director of Marketing |
| Cynthia R. Cohen | |
| Melanie Kusin | |
| Mike Stevens | |
| Richard C. Marcus | |
| Robert E Bernard | |
| Laura Sachar | Director |
| Phil Siegel | Director |
William J. Razzouk is Chief Executive Officer of Newgistics, Inc., a provider of intelligent returns management solutions for direct retailers and technology companies. Mr. Razzouk also owns WJR Advisors and WJR Ventures, management consulting and investment firms. From August 2000 to December 2002, he was a Managing Director of Paradigm Capital Partners, LLC, a venture capital firm in Memphis, Tennessee that focuses on meeting the capital and advisory needs of emerging growth companies. From September 1998 to August 2000, he was Chairman of PlanetRx.com, an e-commerce company focused on healthcare and sales of prescription and over-the-counter medicines, health and beauty products and medical supplies. He was also Chief Executive Officer of PlanetRx.com from September 1998 until April 2000. From April 1998 until September 1998, Mr. Razzouk owned a management consulting business and an investment company that focused on identifying strategic acquisitions. From September 1997 until April 1998, he was the President, Chief Operating Officer and a director of Storage USA, Inc., a then publicly traded (now private) real estate investment trust that owns and operates more than 350 mini storage warehouses. He served as the President and Chief Operating Officer of America Online from February 1996 to June 1996. From 1983 to 1996, Mr. Razzouk held various management positions at Federal Express Corporation, most recently as Executive Vice President, Worldwide Customer Operations, with full worldwide profit and loss responsibility. Mr. Razzouk previously held management positions at ROLM Corporation, Philips Electronics and Xerox Corporation. He previously was a director of Fritz Companies, Inc., Sanifill, Inc., Cordis Corp., Storage USA, PlanetRx.com, America Online and La Quinta Motor Inns. Mr. Razzouk holds a Bachelor of Journalism degree from the University of Georgia.
| Organization | Position | Status |
|---|---|---|
| Newgistics, Inc. | Chief Executive Officer | Current |
| Newgistics, Inc. | Director | Current |
| Waste Connections, Inc. | Board of Directors | Current |
| ReTrans | Board of Directors | Current |
| Planetrx.Com | Chief Executive Officer | Former |
| Waste Connections, Inc. | Chief Executive Officer | Former |
| Storage USA, Inc. | President | Former |
| AOL LLC | President | Former |
| AOL LLC | Chief Operating Officer | Former |
| Storage USA, Inc. | Chief Operating Officer | Former |
| FedEx Corporation | chief operating officer | Former |
| Federal Express Corporation | Chief Operating Officer | Former |
| Federal Express Corporation | Executive Vice President | Former |
| FedEx Corporation | executive vice president | Former |
| ROLM Corporation | Former | |
| Planetrx.Com | Chairman | Former |
| Cordis Corporation | Director | Former |
| Planetrx.Com | Director | Former |
| AOL LLC | Director | Former |
| Storage USA, Inc. | Director | Former |
| The University of Georgia | Bachelor of Journalism Degree | Former |
| Organization | Position | Status |
|---|---|---|
| Newgistics, Inc. | Chief Technology Officer | Current |
| Rite Aid Corporation | Current | |
| Blockbuster, Inc. | Executive Vice President | Former |
| Organization | Position | Status |
|---|---|---|
| Netbotz, Inc. | Chief Financial Officer | Current |
| Newgistics, Inc. | Chief Financial Officer | Current |
| American Chamber of Commerce | Member | Current |
| The Tivoli | Chief Financial Officer | Former |
| American Power Conversion Corporation | chief financial officer | Former |
| The Tivoli | Vice President of Operations | Former |
| International Business Machines Corporation | Former | |
| University of Virginia | J.D | Former |
| Yale University | B.A. | Former |
| Queens College | Former |
| Organization | Position | Status |
|---|---|---|
| Newgistics, Inc. | Vice President of Business Strategy | Current |
| Drop Ship Express | Former |
| Organization | Position | Status |
|---|---|---|
| Newgistics, Inc. | Vice President of Operations | Current |
| FedEx Corporation | Former | |
| Wachovia Corporation | Former |
| Organization | Position | Status |
|---|---|---|
| Newgistics, Inc. | Vice President of Marketing and Corporate Strategy | Current |
| Organization | Position | Status |
|---|---|---|
| Newgistics, Inc. | Vice President of Corporate Strategy | Current |
| Newgistics, Inc. | Sales Executive | Former |
| International Business Machines Corporation | Former |
| Organization | Position | Status |
|---|---|---|
| Newgistics, Inc. | Managing Director of Arbor Partners | Current |
| Organization | Position | Status |
|---|---|---|
| Newgistics, Inc. | Director of Marketing | Current |
| Organization | Position | Status |
|---|---|---|
| Newgistics, Inc. | Current | |
| The Sports Authority, Inc. | Board of Directors | Current |
Professional Profile Melanie Kusin is a Vice Chairman of Heidrick & Struggles, headquartered in the firm's New York office. She served as Global Managing Partner for the Consumer Practice and was elected to and served on the firm's Global Partnership Council. Melanie's personal search practice focuses on serving clients in the consumer product, fashion, luxury, and retail industries. She has completed CEO searches for publicly traded corporations, privately held companies, private equity firms and financially distressed companies. She also fills Board seats for major public corporations along with advising on succession management. Prior to joining Heidrick & Struggles, Melanie was at Russell Reynolds Associates as Managing Director. There, she headed the global Consumer Sector and co-founded the retail practice. Before she began her career in executive search, Melanie was in account management at Ogilvy & Mather, managing client assignments for global FMCG companies. Education Born and raised in Texarkana, Texas, Melanie earned her undergraduate degree in English literature from Sophie Newcomb College in New Orleans and an MBA in marketing and finance from Tulane Graduate Business School. Additional Information Melanie has provided commentary for television and radio on "the corner office" and boards dealing with succession issues. She also is a regular speaker on retailing trends and leadership for national trade associations and the investment community. Thought Leadership Boardroom Briefing: Crossing the Boardroom Digital Divide
| Organization | Position | Status |
|---|---|---|
| Heidrick & Struggles International, Inc. | Global Managing Partner | Current |
| Newgistics, Inc. | Current | |
| Nemerix Sa | CEO | Former |
| Russell Reynolds Associates Inc. | Managing Director | Former |
| Ogilvy & Mather Worldwide, Inc. | Former | |
| Stanford University | master's degree in business administration | Former |
| University of Michigan | bachelor's of science in electrical engineering | Former |
| Organization | Position | Status |
|---|---|---|
| Newgistics, Inc. | Current | |
| Pepsi-Cola | Former |
| Organization | Position | Status |
|---|---|---|
| Newgistics, Inc. | Current | |
| Zale Corporation | Chairman | Former |
| Organization | Position | Status |
|---|---|---|
| Newgistics, Inc. | Current | |
| Limited Brands, Inc. | chief executive officer | Former |
| Limited Brands, Inc. | president | Former |
| Brigham Young University | M.B.A. in Communications & Advertising | Former |
| Brigham Young University | M.B.A. in Communications & Advertising | Former |
Laura is an early Internet investor and brings a vast network of relationships. She is the link that brought together the Founders of StarVest Partners, L.P. Laura likes to say: "As an entrepreneur, I enjoy working side-by-side with our portfolio companies to build valuable relationships with potential customers, partners and other resources." She represents StarVest on the Board of Newgistics and MessageOne and A21. She is an Observer of iCrossing and was also an active Observer on the Board of Connected prior to its being acquired by Iron Mountain in 2004. Laura has worked with leading visionary entrepreneurs and investors throughout her 14 years of financial merchant banking and venture capital experience. Beginning in the early 1990's, she identified investments in several high performing digital media companies. Laura was responsible for direct venture capital investments at Gabelli Securities, Inc. In January 1992, she founded Sachar Capital, Ltd., a financial advisory firm specializing in digital media. Laura was the Founding Chairman of the NYNMA Angel Investors Program, a non-profit organization that has reviewed thousands of early-stage investment opportunities since May 1997 to January 2004 where she also served as a Board Member. Laura is among a cadre of former journalists that bring their passion for research and analysis to venture capital investing. She was an Associate Editor at Financial World magazine from 1986 to 1989 and she was a Financial Analyst in corporate finance at Prudential Securities from 1984 to 1986. She holds a BA from Barnard College, Columbia University, and an MBA from Columbia University Graduate School of Business. Following a belief in the importance of community participation, Laura is on the Board of Ballet Hispanico and a former Board Member of the Trail Blazers Camp and former Society of Fellows Advisory Committee Member at the Aspen Institute. She is also a member of the Young Presidents' Organization (YPO) and Co-Chairman of the YPO Gotham Chapter Education Committee. In the early morning she can often be found running in Central Park.
| Organization | Position | Status |
|---|---|---|
| Starvest Partners | Founder | Current |
| A21, Inc. | Co-Chairman and Founder, Starvest, Partners, L.P. | Current |
| A21, Inc. | Board Observer | Current |
| Messageone, Inc. | Director | Current |
| Comparisonmarket, Inc. | Board Observer | Current |
| Newgistics, Inc. | Director | Current |
| Ballet Hispanico | Board of Directors | Current |
| Starvest Partners | Board of Directors | Current |
| Netpreneur | Board of Directors | Current |
| Young Presidents' Organization | Member | Current |
| Starvest Partners | Partner | Former |
| Prudential Financial, Inc. | Financial Analyst | Former |
| Financial World, Inc. | Former | |
| Aspen Institute | Advisory Member | Former |
| Columbia Business School | MBA | Former |
| Columbia University | BA | Former |
| Barnard College, Columbia University | BA | Former |
| Organization | Position | Status |
|---|---|---|
| Austin Ventures | Venture Partner ,Growth Equity | Current |
| Newgistics, Inc. | Director | Current |
| The Boston Consulting Group, Inc. | Vice President, Partner | Former |
| Newgistics, Inc. | Partner | Former |
| WVR Group | Partner | Former |
| ReTrans | Partner | Former |
| The Boston Consulting Group, Inc. | Director | Former |
| The University of Texas | Adjunct Professor | Former |
| University of Chicago | MBA | Former |
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