BNET Industries
- Private
- US
Dow Jones Description
Numara Software provides a different class of service management solutions for IT professionals. Serving more than 50,000 customer sites worldwide, we understand the challenges that IT professionals face everyday. Regardless of how big their business is or how complex it may be, we?re helping organizations radically improve everything from running a help desk to managing a service desk to supporting other critical business processes with practical solutions. We are an IT service management software market leader. The only company exclusively focused on this category, we are passionate about supporting and enabling the people who manage everything from simple help desks to comprehensive service desks. We believe this is the core of IT operations and an essential foundation for business productivity. We offer affordable, easy-to-use solutions combined with world class customer service to quickly get customers up and running and provide a fast return on their investment.
Chief Executive Officer
David WeissNumber of Employees 220
Contact Information
2202 N Westshore Blvd
Suite 650
Tampa, Florida 33607
813-227-4900
Peer Companies
NAICS Code Software Reproducing: 334611
Recent Events
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Numara Software Launches Line of Integrated IT Asset Management Solutions
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Numara Software Launches Family of Integrated IT Asset Management Solutions
News & Analysis
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numara software inc. - All News and Analysis
The Clemson University Tigers Attack IT Issues with Numara FootPrints
Renowned University Enrolls Numara Software for Campus-wide Help Desk Service Tool TAMPA, Fla. -- Numara Software, Inc., a global leader in service management solutions for IT professionals, today announced that Clemson University, a public, coeducational, research university located in Clemson, South Carolina, has deployed Numara FootPrints across its campus...
Numara Software Receives 2007 Product of the Year Award from Communications Solutions
Numara FootPrints Honored for Outstanding Innovation
Numara Software Receives a 2008 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine
TAMPA, Fla. -- Numara Software, Inc., a leader in service desk management solutions for IT professionals, announced today that Technology Marketing Corporation's TMC Customer Interaction Solutions magazine (www.cismag.com) has named Numara FootPrints 8 as a recipient of a 2008 IP Contact Center Technology Pioneer Award. Customer Interaction Solutions has been...
Numara Software Celebrates Second Anniversary
Record Growth Trajectory Fueled by Enhanced Service Desk Solutions and Expanded Global Presence
Numara Software Receives Customer Inter@action Solutions® Magazine's 2007 Product of the Year Award
Numara FootPrints Honored for Outstanding Innovation for Fifth Time in Seven Years
Numara Software Hosts Inaugural User Conference
Attended by Hundreds of Customers and Offered More Than 50 Sessions on Optimizing Service Desk, Help Desk and Asset Management
Numara Software and EMA to Host Webinar on How Configuration Management Tied to the Service Desk CAN Be Implemented Effectively in a Short Time Period
Webinar Provides Valuable Insight into How Companies Can Leverage a CMDB to Increase Business Efficiencies and Maximize Their Return on Investment
Numara Software Leader Nominated for CEO of the Year
David Weiss Selected by Tampa Bay CEO Magazine as Finalist in Technology CEO of the Year Competition
Numara Software to Present at ITIM 2007
Industry Experts to Address How Companies Can Leverage IT Change Management Automation to Improve IT Service Quality, Cut Costs and Take Control of Compliance Requirements
Numara Software Earns PinkVerify™ Service Support Certification for Latest Version of Award-Winning Numara FootPrints
Numara FootPrints 8 Certified for ITIL Compatibility in Problem, Incident, Change and Configuration Management
Decision Makers
| Name (plus bio) | Position |
|---|---|
| David Weiss | Chief Executive Officer |
| Michael Branca | CFO |
| David Giles | Vice President, Customer Services & Support |
| John Machonis | Vice President of Marketing and International Sales |
| Matt Dircks | Vice President, Product Strategy |
| Tom Banta | Vice President of Development |
| Andy White | Managing Director, EMEA & APAC |
| Mary Koehler | Human Resources Director |
Board of Directors
| Name (plus bio) | Position |
|---|---|
| Brian J. Dawson | Chairman |
| A. Bruce Johnston | Board Director |
| Barry Goldsmith | Board of Directors |
| Brian J. Conway | Board Director |
| Harry D. Taylor | Board Director |
| Organization | Position | Status |
|---|---|---|
| Sensics, Inc | President and CEO of Numara Software | Current |
| Numara Software, Inc. | Chief Executive Officer | Current |
| Oblicore, Inc. | Current | |
| Unwired Express, Inc. | Current | |
| Insightix Ltd. | Board of Directors | Current |
| Sensics, Inc | Board of Directors | Current |
| CEO Council of Tampa Bay | Board of Directors | Current |
| Citrix Systems, Inc. | Vice President, Business Strategy | Former |
| Duke University | BS In Computer Science | Former |
| Organization | Position | Status |
|---|---|---|
| Numara Software, Inc. | CFO | Current |
| University of Scranton | M.B.A. | Former |
Mr. Giles leads the Technical Support, Training and Professional Services organizations. As Numara Software's Customer Advocate, he owns the end-to-end customer experience, from initial contact through customer support, including driving process and product improvements throughout the Business' operations. He joined the company under Intuit in July 2003 as the Director of Product Management. Mr. Giles has over 15 years of leadership experience in product development, product management and marketing with Claris Corporation and Intuit Inc. Mr. Giles joined Intuit in 1997 as the Director of Marketing for Intuit's Japan business unit. Mr. Giles holds a B.A. in Japanese Language and Economics from Stanford University.
| Organization | Position | Status |
|---|---|---|
| Numara Software, Inc. | Vice President, Customer Services & Support | Current |
| Claris Corporation | Current | |
| Numara Software, Inc. | Board of Directors | Current |
| Intuit, Inc. | Director of Marketing | Former |
| Numara Software, Inc. | Customer Advocate | Former |
| Stanford University | B.A. In Japanese Language and Economics | Former |
| Organization | Position | Status |
|---|---|---|
| Basis Technology Corp | Basis Technology Vice President of Sales and Marketing | Current |
| Numara Software, Inc. | Vice President of Marketing and International Sales | Current |
| Western Digital Corporation | Current | |
| Standard Microsystems Corporation | Vice President, Sales and Marketing | Former |
| Miami University | B.S. | Former |
| Organization | Position | Status |
|---|---|---|
| Numara Software, Inc. | Vice President, Product Strategy | Current |
Mr. Banta is responsible for the product development and product management functions of Numara Software. He joined Numara Software when it was owned by Intuit in April 2004. Previously, Mr. Banta spent several years in senior management roles at ClickSafety, an e-learning company, Harbinger Corporation, an electronic commerce company, and JD Edwards, an international enterprise software provider. Mr. Banta holds an M.B.A. from Emory University and a B.S. in Accounting from Kansas State University.
| Organization | Position | Status |
|---|---|---|
| Numara Software, Inc. | Vice President of Development | Current |
| Harbinger | Former | |
| Intuit, Inc. | Former | |
| Clicksafety.Com, Inc. | Former | |
| JD Edwards Company | Former | |
| Emory University | M.B.A. | Former |
| Kansas State University | B.S. In Accounting | Former |
| Organization | Position | Status |
|---|---|---|
| Numara Software, Inc. | Managing Director, EMEA & APAC | Current |
| Organization | Position | Status |
|---|---|---|
| Numara Software, Inc. | Human Resources Director | Current |
| Axolotl Corporation | Vice President, HR | Former |
| Axolotl Corporation | Director of Human Resources | Former |
| Michigan State University | Master of Labor and Industrial Relations | Former |
| Trinity College | B.A. In Economics | Former |
| Organization | Position | Status |
|---|---|---|
| Numara Software, Inc. | Chairman | Current |
| Organization | Position | Status |
|---|---|---|
| TA Associates, Inc. | Managing Director | Current |
| Numara Software, Inc. | Board Director | Current |
| Lotus Development Corporation | General Manager | Former |
| The First Boston Corporation | Research Analyst | Former |
| Fargo Electronics Inc. | Board Director | Former |
| Ecometry Corporation | Board Director | Former |
| Expert Software, Inc. | Board Director | Former |
| Webhire, Inc. | Board Director | Former |
| The Pennsylvania State University | MBA | Former |
| Duke University | BS | Former |
Barry Goldsmith is a co-founder of Updata Capital and Updata Partners. He brings over 35 years of experience in the information technology industry, as a founder, senior executive, investor and advisor to leading software and IT services companies. Mr. Goldsmith founded CGA Computer, Inc. in 1968. Under his guidance, CGA became one of the top providers of information technology consulting services and software products to Fortune 500 companies. During his tenure, Mr. Goldsmith initiated an aggressive program of expansion that resulted in the acquisition of a number of software products and companies. A public company since 1969, CGA was taken private with General Atlantic Partners in 1984 through a leveraged buy-out. Two years later, when CGA's divisions were sold to Computer Associates and CapGemini, the firm had grown to employ approximately 1,200 people and had annual revenues in excess of $90 million. After the sale of CGA, Mr. Goldsmith co-founded Updata Software, a provider of DB2tools and Sablesoft, which were acquired by Online Software and Platinum Technologies, respectively. Mr. Goldsmith co-founded Updata Capital in 1987 and Updata Partners in 1997. Mr. Goldsmith received a B.A. from Rutgers University. He has served on the boards of several publicly-traded companies including: Goal Systems (GOAL), Compuware (CPWR), Aphanet (ALPH), Astea (ATEA) and Frontstep (FSTP). Mr. Goldsmith currently serves on the boards of Dendrite International, Inc. (NASDAQ: DRTE), and Updata Partners portfolio companies Acclaris and Numara Software.
| Organization | Position | Status |
|---|---|---|
| Updata Advisors | Co-Founder | Current |
| Updata Partners | General Partner and Co-Founder | Current |
| Foresee Results, Inc. | Board of Directors | Current |
| E-Security, Inc. | Board Member | Current |
| Dendrite International, Inc. | Board of Directors | Current |
| Numara Software, Inc. | Board of Directors | Current |
| Acclaris, Inc. | Board of Directors | Current |
| Updata Advisors | General Partner | Former |
| Netegrity, Inc. | Former | |
| Capgemini S.A | Former | |
| General Atlantic, LLC | Former | |
| Astea International, Inc. | Board of Directors | Former |
| Compuware Corporation | Board Member | Former |
| Rutgers University | B.A. | Former |
| Organization | Position | Status |
|---|---|---|
| TA Associates, Inc. | Managing Director | Current |
| Amherst College | Trustee | Current |
| GlobeOp Financial Services, Ltd. | Board Director | Current |
| Numara Software, Inc. | Board Director | Current |
| Azoogleads.Com, Inc. | Board Director | Current |
| TA Associates, Inc. | Board of Directors | Current |
| Merrill Lynch & Co., Inc. | M & A and Corporate Finance | Former |
| New England Venture Capital Association | Board Director | Former |
| SBA Communications Corporation | Board Director | Former |
| Alias Research, Inc. | Board Director | Former |
| Goal Systems International | Board Director | Former |
| Hyperion Solutions Corporation | Board Director | Former |
| Stanford Graduate School of Business | MBA | Former |
| Amherst College | BA | Former |
| Organization | Position | Status |
|---|---|---|
| TA Associates, Inc. | Principal | Current |
| Intralinks Inc. | Board of Directors | Current |
| Numara Software, Inc. | Board Director | Current |
| The Goldman Sachs Group, Inc. | Financial Analyst | Former |
| Stone Point Capital LLC | Associate | Former |
| Harvard Business School | MBA | Former |
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