BNET Industries

Oncontact Software Corp.

is in the Technology Industry

  • Private
  • US
Dow Jones Description

CRM, or Customer Relationship Management, is a broad term that covers concepts used by organizations to manage their relationships with prospects and customers, including collecting, storing and analyzing pertinent, detailed information. CRM software provides a company-wide business strategy designed to reduce costs and increase profitability by improving customer loyalty. CRM brings together information from all areas of a company (sales, marketing, customer service and management departments) to provide a complete view of each customer. This allows company representatives to make quick and informed decisions when communicating with a prospect or customer. The sole purpose of CRM software is to manage the customer experience - from prospect to qualified opportunity to order. Management, sales representatives, customer service representatives, and marketing professionals have the ability to conduct phone calls and manage call data. Plus, they have the tools to capture, share and manage automated alerts on lead data as it passes through the sales pipeline. CRM software can access information on products purchased, service contracts, defects and much more. CRM software provides a standard framework for pushing lead information through a sales pipeline and managing it amongst many stakeholders. This way, you can provide better customer relations and grow revenues by creating more sales, while losing fewer customers.

Director of Business Development
Tim Vertz
Number of Employees 74
Contact Information

222 Evergreen Blvd Ste 212

Cedarburg, Wisconsin 53012

www.oncontact.c...

1 262 375 6555

NAICS Code Software Reproducing: 334611

News & Analysis

oncontact software corp. - All News and Analysis

Decision Makers

Name (plus bio) Position
Tim Vertz Director of Business Development

Organization Position Status
Oncontact Software Corporation Director of Business Development Current
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