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- Using Autoresponders
- "A very important thing that online business owners sometimes forget is the massive advantages that the Internet brings in communicating with your customers. When potential customers send you e-mail asking questions it is in your best interest to respond as quickly as possible. However you can't be at your computer...
- White papers 2002-01-01
- Cold Calls
- From the executive summary: ‘In this age of computers and other electronic communication marvels, there are still thousands of salespeople who make a profitable living with face-to-face and telephone cold calls. They have found that those are often the best prospects and that qualifying needs is much easier. Unfortunately, many...
- White papers 2004-05-01
- How to Find New Customers (Pt. 2)
- A quick overview of how to prospect using referral selling or networking, based upon a conversation I had recently with the amazing Joanne Black, author of the book No More Cold Calling. I provide the five rules to get referrals quickly and easily. by Geoffrey James
- Blog posts 2008-08-12
- Cold Calls or Referrals: Which are Best?
- It's the great debate of lead generation. Cold call a list of potential clients until you reach a decision-maker? Or inagle an introduction t by imposing on friends and colleagues? The debate is all the more fierce now that there are automatic calling services like ConnectAndSell...
- Blog posts 2009-03-30
- Presentation? You Got 10 Seconds!
- In my recent "QUIZ: What's the Best Opening Remark?" post, I claimed that the best opening remark for sales presentation was a telling statistic. Many readers had different opinions, with "explain your presence", "tell a funny story", "summarize your solution", and "introduce yourself" evenly splitting over 75 percent of the...
- Blog posts 2009-09-02
Additional Resources
- Mashable's Guide to Jobs in Social Media & Marketing
- If you're seeking a job in social media, we'd like to help out. For starters, Mashable's Job Lists section gathers together all our resource lists, how-tos and expert guides to help you get hired. In particular, you might want to see our articles on...
- News items 2009-10-22
- Collaboration tools worth the investment, survey says
- Computerworld - A recent global survey of business and IT managers found that their companies got back benefits perceived as equal to four times their investment, on average, in unified communication and collaboration technologies. The online survey, done in May, looked at deployments of networking tools including voice over IP...
- News items 2009-10-14
- Mashable's Weekly Internet and Social Media Events Guide
- It's a brand new week, which means it's time for Mashable's guide to upcoming social media and web events, parties, and conferences. For more upcoming event listings, check out Mashable's Events section. Is your event not on this list? Contact us and let's establish a media partnership. Mashable's Weekly Social...
- News items 2009-08-24
- Live Post: Sales 2.0 Conference in Chicago
- Today I’m posting a “running update†of everything that happens at the Sales 2.0 Conference in Chicago. This conference sponsored by one of my publishers SellingPower features real-life customer stories about how they use the latest technology. It will probably be worth your time to check this...
- Blog posts 2009-09-10
- Using Networked Marketing Tools
- Networked marketing tools enable you to improve your performance in areas such as sales force management, communications, fulfillment, billing, service, and support. They can provide all the information you need to understand customers' preferences, needs, and interests. They offer a cost-effective method of converting prospects into profitable customers and make...
- Articles 2007-12-07
- Mashable's Weekly Conference and Event Guide
- It's a brand new week, which means it's time for Mashable's guide to upcoming social media and web events, parties, and conferences. For more upcoming event listings, check out Mashable's Events section . Is your event not on this list? Contact us at least one month...
- News items 2009-11-09
- Why Sales Pros Hate Instant Messaging
- Why Sales Pros Hate Instant MessagingIM Has It's UsesFor the most part, I agree that many salespeople dislike IM. I attribute this dislike to the fact that most salespeople are slow to adopt any tool unless and until it proves to help them close more business.That said, one area...
- Discussion threads 2008-01-10
- Social Media And The Gentle Art Of Management
- If there is one question that circulates around boardrooms, organizations and enterprises, it is: how do we manage Social Media from a management perspective? Here are 6 ways for management to manage Social Media: Acceptance - Social Media is...
- News items 2009-10-15
- Delta expands online SkyMiles sales to Canada; Canadian consumers now can buy miles at delta.com/buymiles.
- M2 PRESSWIRE-26 August 2003-DELTA AIR LINES: Delta expands online SkyMiles sales to Canada; Canadian consumers now can buy miles at delta.com/buymilesC1994-2003 M2 COMMUNICATIONS LTD RDATE:08252003 ATLANTA -- Delta Air Lines (NYSE: DAL) has announced that Canadian consumers and organizations now can...
- Research articles 2003-08-26
- Mashable's Guide to Jobs in Social Media Marketing
- If you're seeking a job in social media, we'd like to help out. For starters, Mashable's Job Lists section gathers together all our resource lists, how-tos and expert guides to help you get hired. In particular, you might want to see our articles on...
- News items 2009-12-02
- Automating Sales Processes
- To improve productivity and effectiveness, sales representatives need instant access to up-to-date customer/prospect databases, product feature specs, stock availability, pricing, and delivery timing. Easy, fast access to this information enables salespeople to meet customer demands and sell more. Internet-based sales automation tools provide this kind of access to growing businesses...
- Articles 2007-10-05
- Mashable's Guide to Jobs in Interactive Marketing & Web Development
- If you're seeking a job in social media, we'd like to help out. For starters, Mashable's Job Lists section gathers together all our resource lists, how-tos and expert guides to help you get hired. In particular, you might want to see our articles on...
- News items 2009-12-09
- Planning the Campaign Cycle
- Every sales prospect goes through a "customer journey," moving from a prospect with little or no awareness of a company and its products to a loyal, repeat customer. At each stage of the journey, companies can use specific marketing tools and activities to engage prospects and communicate with them effectively....
- Articles 2007-11-30
- Mashable's Guide to Social Media & Web Marketing Jobs
- If you're seeking a job in social media, we'd like to help out. For starters, Mashable's Job Lists section gathers together all our resource lists, how-tos and expert guides to help you get hired. In particular, you might want to see our articles on...
- News items 2009-11-25
- How SHOULD Employees Use Social Media?
- A recent study found that 54% of businesses prohibit employee social media use completely. There are valid arguments supporting both sides of this debate. We've seen quite a few news stories in recent months about social media policies coming to light. We've seen the topic discussed with regards to the...
- News items 2009-10-21
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