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- Personalised Services and Promotions in Internet Retailing
- The exponential growth and technological capabilities of the Internet and the World Wide Web as a new sales channel raise many questions about how to market on the Net. Issues of technology usage and user interface become critical as businesses and retailers attempt to exploit the boom in electronic commerce...
- White papers 2005-06-01
- The State of Retailing Online
- Online retail sales are expected to grow 26 percent in 2003 to $96 billion, with seven product categories poised for more than 40 percent growth in 2003.
- White papers 2003-01-01
- Online Retail: A Quarter of Argos Customers Can't be Wrong
- There's been some discussion over the place of online shopping in retail over the last few days, which is particularly timely with Home Retail Group, the owner of Homebase and Argos, mentioning over 25 per cent of its sales now comes from online channels. This is against...
- Blog posts 2009-05-05
- Retail Roundup: Barnes & Noble New Web Strategy, Online Retail Traffic Falls, and More
- Barnes & Noble unveils strategy to keep consumers on its Web site -- Barnes & Noble Inc. recently latched onto the social-networking phenomenon by rolling out an interactive program of its own: My B&N. The integrated Web service enables users to create personal profiles around their taste in literature, movies,...
- Blog posts 2008-10-29
Additional Resources
- New Dow Jones products for online retail segment & derivatives markets
- Dow Jones Newsletters New York has launched Online Retail Report, a weekly e-newsletter covering the online retail industry for senior business, sales, marketing and operational executives seeking to manage their online retail strategy. Site licenses are available. The new publication covers news on industry trends, organizational strategies, and operational...
- Research articles 2004-11-30
- Planning and Implementing an E-commerce Strategy
- E-commerce essentially means selling products and services online—but it's not as simple as it may sound. E-commerce requires a sophisticated content management system and a strategy that combines many separate elements. To begin with, e-commerce demands dedicated purchase, payment, and support systems along with customer relationship management procedures. A quality...
- Articles 2007-10-25
- Developing a Channel Strategy
- What's the best way to sell into a new market or improve performance in existing markets? You can build your own sales force to sell directly to customers or use an indirect channel partner to reach customers. You can also use other channels such as the Internet. The decision is...
- Articles 2007-11-16
- eCommerce Sales Down From Last Year
- comScore has released its Q2 retail eComerce sales estimates, which indicate that US online retail spending totaled $30.2 billion, which is 1% less than the same period last year. This is only the 2nd time eCommerce spending has been lower for the same quarter than the previous year."The marginally negative...
- News items 2009-08-10
- aposFlight to value' will soar after recession and reshape mid-market
- You are here: News / 'Flight to value' will soar after recession and reshape mid-market The recession has brought about a new way of shopping and these changes will be permanent, bringing about a step change in the way consumers perceive 'value' and spend money, according to PwC. PwC's latest...
- News items 2009-10-30
- J. Crew: One-Upping the Gap in Quality, Style, and Agility
- With savvy PR and an agile product line, J. Crew has snagged a good chunk of the Gap's market — and even its CEO. Giant: The Gap Shadow Success: J. Crew The Gap market cap: $11.7 billion; revenues: $14.2 billion J. Crew market...
- Articles 2009-06-10
- Mattel CEO Eckert Lays Out Holiday Season Survival Strategy
- The current economic environment could make for a challenging holiday shopping season for Mattel, the world's largest toy manufacturer. Chief Executive Bob Eckert admitted to analysts on the third-quarter 2008 earnings call that borrowing difficulties were making it harder for some of the company's retail distributors in Western Europe to...
- Blog posts 2008-10-27
- Wells Fargo Q2 2007 Earnings Call Transcript
- Earnings Call ExcerptWells Fargo & Co. WFC Q2 2007 Earnings Call July 17, 2007 8:00 am ET Executives Bob Strickland - SVP & IR Howard Atkins - Sr. EVP & CFO Presentation Bob Strickland Hello, this is Bob Strickland. Thank you for calling into the Wells Fargo Second Quarter...
- Earnings calls 2007-07-17
- Don't Make the Economic Crisis Your Scapegoat | BTalk Australia
- (13min 06) Are you using the economic crisis as an excuse for a big drop in your own retail revenues? Brian Walker, Managing Director of consultancy firm The Retail Doctor, says smart businesses are feeling the effects less than most and some are continuing to see retail growth. He talks...
- Blog posts 2009-03-25
- Retail Back to Front | BTalk Australia
- (12min 43) Is your retail business making the most of available technology? In today's BTalk Phil Dobbie talks to Brian Holder, sales director for Microsoft Dynamics about how software today can transform your retail operations, bringing real-time ties between back office and front of house systems. But how do you...
- Blog posts 2009-03-30
- Conducting Effective Test Marketing
- When launching a new, mass-market product or marketing campaign, you should first conduct a small-scale launch or other customer research in a test market. The purpose of this type of test marketing is to gauge how products will be received on a wider scale. Test marketing helps ensure your product...
- Articles 2007-05-01
- Blockbuster's Online Strategy May Be Better for Consumers
- Addicted to Netflix? You're not alone -- and Blockbuster knows it. As the online rental services continue their battle, the casualties mount: In the second quarter of this year, Netflix, although still profitable, reported its first-ever loss of subscribers. Blockbuster's aggressive price strategy has killed its profits and its stock...
- Blog posts 2007-07-31
- A (Mis)Match for Tough Times
- Startup retailer LittleMissMatched mixes cute and savvy to grow sales 30 percent in the recession. The idea began as a joke: a few friends amusing themselves one night in 2003 by dreaming up ever more hopeless startup strategies. But...
- Articles 2009-11-09
- Q&A: Sears Presses Case for Alternative Marketing Strategy
- Sears Holding has turned to alternative media as a key part of its marketing strategy over the past two years, developing a range of promotions and communications vehicles that reach consumers through the web, cell phones and social networks. Most recently, it launched Good News Now, at GNN.com, an Internet-based...
- Blog posts 2009-06-18
- Introducing the ChannelAdvisor Ecommerce Framework
- Scot Wingo submits: This is Episode 2 in a 4 part series. Here is the outline for the series:Episode I - Q408 in-depth analysis - available here with Q+A covered in an addendum IA here.Episode II - Introducing the ChannelAdvisor Ecommerce Framework CEF we are hereEpisode III - eBay,...
- External links 2009-02-11
- Retail Roundup: Steve & Barry's Names CEO, Mervyns Shuts Doors, and More
- Steve & Barry's announces new CEO -- Steve & Barry's, the young department-store chain that recently announced plans to close 103 of its 276 locations, welcomed Harold Kahn on board as the company's new CEO. Kahn's lengthy resume charts his ample retail experience, including a decade-long stint as CEO of Macy's East....
- Blog posts 2008-10-17
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