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- Primus eCRM Software Selected by HP to Enhance Customer Online Support Experience
- Business Editors, High-Tech Writers
- Research articles 2000-04-10
- Power Computing Corporation unveils new website; Site features Mac OS industry's first web-based configurator and virtual storefront, online support and free software
- ROUND ROCK, Texas--BUSINESS WIRE--June 17, 1997--Power Computing Corporation, the fastest-growing direct manufacturer of personal computers, today announced its new website designed to creatively and efficiently help customers in all aspects of their dealings with Power Computing including purchasing systems.
- Research articles 1997-06-17
- Online help for SAP.(ServiceWare Inc. offers online support for its new Knowledge-Pak Complete Suite for SAP R/3 software)(Brief Article)(Product Announcement)
- 00-00-0000 Alleviate the stress and expense associated with an SAP R/3 software project with the Knowledge-Pak Complete Suite for SAP R/3 from ServiceWare Inc., Oakmont, Pa. The support system provides answers for help-desk staff fielding questions 00-00-0000 Alleviate the stress and expense...
- Research articles 1997-07-21
Additional Resources
- Progress Energy Leverages InStep's PRiSM Online Condition Monitoring Software
- Wireless News 02-10-2008 Progress Energy Leverages InStep's PRiSM Online Condition Monitoring Software WIRELESS NEWS-February 10, 2008-Progress Energy Leverages InStep's PRiSM Online Condition Monitoring Software C2008 10Meters - http://www.10meters.com InStep Software, a provider of real-time software systems and solutions, announced that...
- Research articles 2008-02-10
- ETI enters strategic partnership with Informix; mutual customers reap major benefit from ETI's support for Informix's OnLine XPS and OnLine Dynamic Server product lines
- SAN JOSE, Calif.--BUSINESS WIRE--July 18, 1995--Evolutionary Technologies International ETI Tuesday pledged publicly its commitment to support Informix Software's Dynamic Scaleable Architecture DSA database product line, including the company's INFORMIX-OnLine Dynamic Server and INFORMIX-OnLine Extended Parallel Server OnLine XPS product geared specifically for large-scale data warehouses.
- Research articles 1995-07-18
- M2M Expert Wins ASP's ``Ten Best Web Support Sites'' Award for Third Time; Made2Manage Systems Joins Dell, Hewlett-Packard and Microsoft to be Honored for Excellence in Online Service and Support
- INDIANAPOLIS -- Made2Manage Systems Inc., the leading provider of enterprise resource planning ERP software and a broad range of services for manufacturers, today announced that its customer Web site, M2M Expert, has been named one of the "Ten Best Web Support Sites" of 2006 by the Association of Support Professionals...
- Research articles 2006-05-03
- Portal teams with Cap Gemini Group to offer solutions for ISPs, online services, and business intranets internationally; Cap Gemini Group to distribute and support Portal Infranet — the software platform for multi-service Internet offerings used by w
- CUPERTINO, Calif. and PARIS--BUSINESS WIRE--March 31, 1997-- The Portal Information Network, the leading software platform provider for businesses offering Internet access and online services, and Paris-based Cap Gemini Group, Europe's largest computer services and business consultancy company, today announced an international agreement under which Cap Gemini Group will market Portal's...
- Research articles 1997-03-31
- Aspect Communications' web interaction makes online service and support easier for consumers and more efficient for businesses; Latest version of software allows service representatives to conduct multiple chat sessions simultaneously.
- M2 PRESSWIRE-18 December 2001-Aspect Communications: Aspect Communications' web interaction makes online service and support easier for consumers and more efficient for businesses; Latest version of software allows service representatives to conduct multiple chat sessions simultaneously C1994-2001 M2 COMMUNICATIONS LTD ...
- Research articles 2001-12-18
- McAfee Launches New Interactive Web-Based Online Support Forum; Introduces New Electronic Commerce Capabilities on Web Site with Opening of The McAfee Store
- SANTA CLARA, Calif.--BUSINESS WIRE--Feb. 26, 1996--McAfee (Nasdaq: MCAF), a leading vendor of network security and management software, today announced that it has launched a new Internet support forum on its Web site, www.mcafee.com. The free service sets a new standard in online support forums by moving beyond static FAQs...
- Research articles 1996-02-26
- ZANTAZ(R) Named a Top Five Service and Software Provider in Socha-Gelbmann 2006 Electronic Discovery Survey
- ZANTAZ, Inc., the global leader in content archiving and electronic discovery solutions, has been ranked a Top Five service provider and a Top Five software provider in the prestigious 2006 Socha-Gelbmann Electronic Discovery Survey. This is the second year in a row ZANTAZ has been ranked a Top Five service...
- Research articles 2006-08-02
- Omniture Expands Sales, Support and Channel Programs for a Growing Base of Customers in Germany, Austria and Switzerland
- Omniture, Inc. (NASDAQ: OMTR), a leading provider of online business optimization software, today announced the company has achieved growth and momentum in Germany, Austria and Switzerland -- adding new customers, employees and sales and marketing programs.
- Research articles 2008-06-05
- Planning and Implementing an E-commerce Strategy
- E-commerce essentially means selling products and services online—but it's not as simple as it may sound. E-commerce requires a sophisticated content management system and a strategy that combines many separate elements. To begin with, e-commerce demands dedicated purchase, payment, and support systems along with customer relationship management procedures. A quality...
- Articles 2007-10-25
- Developing an Online Strategy
- An increasing number of marketing activities including advertising, direct marketing, relationship-building, customer service, and channel support are now Internet-based. It's essential to identify the activities that can move effectively to the Web and ensure that they're produced to the same rigorous standards as traditional marketing activities. An online strategy can...
- Articles 2007-12-18
- HP Offers Hardware, Software Solutions for SMBs
- HP is rolling out a host of hardware and software solutions, and a line of financing options, designed to give SMBs access to easy-to-manage and energy-efficient products that will help them as they take advantage of the economic recovery. Key among these are new SMB-targeted PCs, servers and storage devices,...
- News items 2009-11-10
- Handling Online Payments
- If your business sells its products or services online, it goes without saying that your online payment system must work flawlessly. If not, your credibility will vanish in a heartbeat. Your system must be easy to use and unfailingly secure. Consumers won't tolerate a long, cumbersome purchasing process, and they...
- Articles 2007-10-16
- Petz Enterprises, Inc. Announces Electronic Signature Pad Support for CrossLink® Multi-site Online� Professional Tax Software
- TRACY, Calif., July 7 /PRNewswire/ -- Petz Enterprises, Inc. PEI, makers of the CrossLink suite of tax software solutions and services designed for high-volume retail tax professionals, today announced support for Topaz SigLite electronic signature pads for use with CrossLink Multi-site Online. "Support of electronic signature...
- Research articles 2009-07-07
- Microsoft Internet Explorer 6 Support Continues, Despite Calls for Phase-Out
- Microsoft will continue to support Internet Explorer 6 through April 2014, despite calls from certain portions of the online community to phase out the eight-year-old browser. Although a significant percentage of people continue to use IE 6, that number has been dropping more of the online community either adopts Internet...
- News items 2009-08-12
- SugarCRM, Telework Day, Symmetry and SAP, SunGard, Call Center Jobs, Parallels
- The news as of the first coffee this morning, and the music is Miles Davis's mind-blowing album "A Tribute to Jack Johnson," which I guess technically is a jazz album, but which rocks harder than most other albums released in 1971. Thanks to Mikal Gilmore for introducing me to it:SierraCRM...
- News items 2009-08-13
- Digital River Manages Global Online Store for ParetoLogic; Sells ParetoLogic's Software Through Its Affiliate Network
- MINNEAPOLIS -- Digital River, Inc. (NASDAQ:DRIV), a global leader in e-commerce outsourcing, today announced that it is providing international e-commerce support for ParetoLogic Inc., a developer of anti-spyware software and other security software products. Based on an agreement, Digital River is managing the online sale of ParetoLogic's XoftSpy software purchased...
- Research articles 2005-12-21
- Proxure's new backup software supports Win 7
- (Credit: Screenshot by Dong Ngo/CNET)Windows 7 isn't officially out until October, but if you want to start an online backup service and make sure you can still use it once upgraded to the new operating system, Proxure has something to offer.The company announced Tuesday the availability of version 3.15 of...
- News items 2009-08-27
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