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- Aspen Technology Wins Award for Best Online Support
- Receives SSPA's STAR Award for Excellence in Self-Service Capabilities
- Research articles 2007-05-14
- Charter taps SupportSoft for online customer aid. (Spotlight).(Charter Communications to use SupportSoft customer service software)(Brief Article)
- Charter Communications Inc. has tapped SupportSoft Inc. to provide its current and prospective cable-modem subscribers with online support assistance. Charter Communications Inc. has tapped SupportSoft Inc. to provide its current and prospective cable-modem subscribers with online support assistance.
- Research articles 2002-09-09
- SpeakEasy: Online Support for Oral Presentation Skills.(Education)
- SpeakEasy: Online Support for Oral Presentation Skills SpeakEasy: Online Support for Oral Presentation Skills
- Research articles 2004-08-01
- Wind River Launches Upgrade to WindSurf, Its Online Support Service For Customers and Partners; Expanded Support Includes 24x7 Access and Peer-to-Peer Support.
- ALAMEDA, CALIFORNIA, JANUARY 23, 2002 ALAMEDA, CALIFORNIA, JANUARY 23, 2002
- Research articles 2002-01-23
- Three HP Websites Ranked Among World's Best for Online Support
- PALO ALTO, Calif. -- HP (NYSE:HPQ) today announced that three of its consumer and enterprise customer support websites have been named among the best worldwide by two prominent support industry associations.
- Research articles 2007-04-30
- Express Response 5.4 by Island Data Improves Companies' Online Support Interaction Experience
- Business Editors
- Research articles 2001-03-21
- Primus eCRM Software Selected by HP to Enhance Customer Online Support Experience
- Business Editors, High-Tech Writers
- Research articles 2000-04-10
- Netopia Accelerates Online Support Savings with eCare 3.0; New Features Enable Faster Call Resolution and Increased Customer Satisfaction
- Business Editors/High-Tech Writers
- Research articles 2003-02-18
- Cisco TAC Web Site Expands Online Support Applications Line-up
- Business Editors/High-Tech Writers
- Research articles 2000-06-26
- HP Ranked Among World's Ten Best for Online Support
- PALO ALTO, Calif. -- HP (NYSE:HPQ) (Nasdaq:HPQ) today announced that its consumer and enterprise support websites have been named two of the 10 best worldwide by two prominent industry associations focused on customer support.
- Research articles 2006-02-03
- Wind River Launches Upgrade to WindSurf, Its Online Support Service For Customers and Partners; Expanded Support Includes 24x7 Access and Peer-to-Peer Support
- Business Editors/High-Tech Writers
- Research articles 2002-01-23
- McAfee Launches New Interactive Web-Based Online Support Forum; Introduces New Electronic Commerce Capabilities on Web Site with Opening of The McAfee Store
- SANTA CLARA, Calif.--BUSINESS WIRE--Feb. 26, 1996--McAfee (Nasdaq: MCAF), a leading vendor of network security and management software, today announced that it has launched a new Internet support forum on its Web site, www.mcafee.com. The free service sets a new standard in online support forums by moving beyond static FAQs...
- Research articles 1996-02-26
- Cisco Systems Continues to Lead the Online Support Industry with Unparalleled Technical Content for the Technical Assistance Center, TAC, Web Site
- Business Editors/High Tech Writers
- Research articles 2000-06-26
- Toshiba Uses WexTech AnswerWorks to Power Ask IRIS Online Support Site; AnswerWorks to Provide Cross-Lingual, Cross-Knowledge-Base, Natural-Language Help
- Business Editors & High-Tech Writers
- Research articles 2002-09-04
- HEAT Division Announces `PowerDesk' With Online Support by Ask Jeeves; Easy-to-Use Software has Help Desk Up and Running in Hours; Makes Tech's Job Easier
- Business Editors & High Tech Writers
- Research articles 2000-11-13
- Synopsys Speeds Resolution of Customer Support Problems With Real-Time Online Support; Synopsys' ViewConnect Extends Comprehensive SolvNet Online Support Services
- Business Editors/High-Tech Writers
- Research articles 2002-07-24
- Cisco Announces New Functionality for its Award-Winning Technical Assistance Center Web Site; Online Support Tools Empower Cisco Customers to Maximize Network Uptime
- Business Editors/High Tech Writers
- Research articles 2000-01-24
- Philips Lifeline Launches CaregivingBlog.com to Provide Online Support and Information Resources for Families and Caregivers
- FRAMINGHAM, Mass. -- Royal Philips (NYSE:PHG) (AEX:PHI) today announced the launch of CaregivingBlog.com, an online resource to aid in the eldercare issues currently facing one in four American families. With 80 percent of all eldercare provided by family and friends, this online resource will provide useful information and a sense...
- Research articles 2006-10-24
- Juniper Networks Ranked Among World's Best in Online Support; Company Recognized by Association of Support Professionals for Outstanding Performance and Innovation in Online Service and Support
- SUNNYVALE, Calif. -- Juniper Networks, Inc. (NASDAQ:JNPR) today announced that its Global Customer Support Web site, the Customer Support Center (http://www.juniper.net/customers/support) has been recognized by the Association of Support Professionals ASP as one of the Ten Best Web Support Sites of 2006, a prestigious award showcasing excellence in online service...
- Research articles 2006-05-02
- Vignette Enables Online Support for RWD uPerform Customers
- AUSTIN, Texas -- Vignette (NASDAQ:VIGN), a leading provider of Next-Generation Web solutions, today announced Vignette Collaboration is playing a significant role in helping customers of RWD Technologies, LLC create a more effective and efficient workplace and drive faster adoption and time to value for large software implementations.
- Research articles 2008-01-28
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