In today's economy, interaction center management is caught between the growing demands of customers, and reducing budgets. In short, do more with less. They are demanding a lower cost, lower risk solution - while providing robust interaction center channels in a fully integrated solution set. Oracle Interaction Center offers the...
New Offering Combines Oracle and BEA Systems Technology to Extend Enterprise 2.0 and Portal Leadership SAN FRANCISCO, Sept. 23 /PRNewswire-FirstCall/ -- Oracle OpenWorld -- News Facts -- Helping organizations increase productivity and improve user interaction with Enterprise 2.0-enabled portals, composite, and web applications,...
New Strategy Increases Oracle Emphasis on Partner Education with Comprehensive 3-Tiered Boot Camp approach SAN FRANCISCO, Sept. 22 /PRNewswire-FirstCall/ -- Oracle OpenWorld -- News Facts -- Continuing its commitment to further educate and enable its growing partner base, Oracle today...
Once a year, the editorial staffof Customer Interaction Solutions conducts a roundtable interview of industry leaders as a way of assessing the growth and prospects of the call/contact, CRM and teleservices industries. This year, we asked Interactive Intelligence, InfoCision Management Corp., Aspect Software, Oracle, Autonomy etalk, Verini Witness Actionable Solutions...
Once a year, the editorial staff of Customer Interaction Solutions conducts a roundtable interview of industry leaders as a way of assessing the growth and prospects of the call/contact, CRM and teleservices industries. This year, we asked Interactive Intelligence, InfoCision Management Corp., Aspect Software, Oracle, Autonomy etalk, Verint Witness Actionable...
AMC Technology, L.L.C., is a leading provider of multi-channel integration solutions that allow contact centers to more efficiently manage all types of customer interactions and deliver superior levels of customer service. AMC Multi-Channel Integration Suite[TM] features an open architecture that seamlessly integrates customer relationship management CRM applications and contact center...
The following Recommended Vendors have distinguished themselves by winning one or more of TMC's coveted awards, earning them the TMC Seal of Approval. CRM/Contact Center Software/Hardware Amcat CosmoCom Co-Nexus, Inc. Dirigo Telecommunications etalk IEX Corporation ...
The following Recommended Vendors have distinguished themselves by winning one or more of TMC's coveted awards, earning them the TMC Seal of Approval. CRM/Contact Center Software/Hardware Amcat Co-Nexus, Inc. etalk IEX Corporation Interactive Intelligence Oracle ...
The following Recommended Vendors have distinguished themselves by winning one or more of TMC's coveted awards, earning them the TMC Seal of Approval. CRM/Contact Center Software/Hardware Amcat Co-Nexus, Inc. etalk IEX Corporation Interactive Intelligence Oracle ...
The following Recommended Vendors have distinguished themselves by winning one or more of TMC's coveted awards, earning them the TMC Seal of Approval. CRM/Contact Center Software/Hardware Amcat Co-Nexus, Inc. etalk IEX Corporation Interactive Intelligence Oracle ...
The following Recommended Vendors have distinguished themselves by winning one or more of TMC's coveted awards, earning them the TMC Seal of Approval. CRM/Contact Center Software/Hardware Amcat Co-Nexus, Inc. etalk IEX Corporation Interactive Intelligence Oracle ...
The following Recommended Vendors have distinguished themselves by winning one or more of TMC's coveted awards, earning them the TMC Seal of Approval. CRM/Contact Center Software/Hardware Aspect Software Co-Nexus, Inc. etalk FrontRange Solutions IEX Corporation Interactive...
The following Recommended Verdors have distinguished themselves by winning one or more of TMC's coveted awards, earning them the TMC Seal of Approval. CRM/Contact Center Software/Hardware Aspect Software Co-Nexus, Inc. etalk FrontRange Solutions IEX Corporation Interactive...
RICHMOND, Va. -- AMC Technology, LLC announced today that Technology Marketing Corporation (TMCR)'s Customer Interaction SolutionsR magazine (www.cismag.com) has named AMC Multi-Channel Integration SuiteTM as a recipient of a CRM Excellence Award for 2006. Customer Interaction SolutionsR has been the premier publication in the CRM, call center and teleservices industries...
Oracle recently announced the availability of Oracle Telecommunications Billing Integrator, a new applications product offering that allows communications service providers to integrate Oracle CRM applications with third-party billing systems, eliminating the need to develop customized integration solutions. Oracle Telecommunications Billing Integrator allows communications service providers to use standards-based technology to...
SAN MATEO, Calif. -- Siebel Systems, Inc. (Nasdaq:SEBL), a leading provider of customer-facing solutions, today announced that George T. Shaheen, Chief Executive Officer, and Bruce Cleveland, Senior Vice President, Products, will participate in a Town Hall Meeting with Oracle executives at Oracle OpenWorld on Monday, September 19th at 3 p.m....
M2 PRESSWIRE-21 July 2005-ClinPhone: ClinPhone introduces new state-of-the-art data center following recent influx of new businessC1994-2005 M2 COMMUNICATIONS LTD RDATE:21072005 ClinPhone, the global leader in clinical technology solutions, has introduced its new data center following the successful growth of the ...
Business Editors & Technology Writers The Road to Orlando DALLAS--BUSINESS WIRE--April 21, 2004 Solution Beacon and the Oracle Applications User Group is presenting a series of workshops across the United States. The Road to OrlandoSM starts in Dallas on April 23, 2004 and is...
* Essentials: Information that is essential for managing a call center. ** Up-To-Date: Current information on fast evolving issues; e.g., technology updates. *** Strategic/High-Level" Sessions that are focused on strategy and issues that have organization-wide impact. Sponsored...
Articles 2003-07-01
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