BNET Industries
Last Fiscal Year Sales:$37.5M
- Private
- US
Dow Jones Description
Talisma is a leading provider of Customer Interaction Management (CIM) software solutions that enable businesses to deliver a truly exceptional online customer experience. Talisma solutions improve customer satisfaction by integrating the power of email, phone, chat, and Web self-service with a robust and mature CIM Web services platform, comprehensive analytics, and a system-wide knowledge base. Incorporated in 1999, Talisma is based in Bellevue, Washington with offices located across Asia, Europe, and North America. Since its incorporation, Talisma has obtained an impressive global customer base across a variety of industries, including call center, telecommunications, distribution, education, financial services, government, healthcare, high-tech, fitness, hospitality, travel, legal, eCommerce, manufacturing, media, retail, service and support, transportation, and utilities. Talisma's technologies create an infrastructure that has proven to raise efficiencies and increase customer satisfaction. Talisma delivers measurable ROI and enhanced service in a fraction of the time and cost normally experienced with alternative vendors. Highly-skilled service experts deliver cost-effective outsourced hosting, rapid onsite deployments, professional services, and lower-cost customization.
Number of Employees 174
Contact Information
411 108th Ave NE Ste 900
Bellevue, Washington 98004
(425) 688-3800
Peer Companies
NAICS Code Software Reproducing: 334611
News & Analysis
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Talisma Offers Outsourced Expert Services
Business Editors, High-Tech Writers
Talisma service to create individually tailored E-service plans
Talisma Corp., a developer of electronic customer relationship management (e-CRM) solutions, has announced SpringBoard, a new service designed to provide start-ups and newly created e-businesses with a comprehensive action plan, created in just five days, to deliver improved electronic customer service. In addition, customers can choose to implement the SpringBoard...
Talisma SpringBoard Creates Individually Tailored E-Customer Service Plans in Five Days, and Guarantees Outsourced E-Service Personnel in Two
Business/Hi-Tech Editors
- 1
White Papers, Webcasts, and Resources
- Harnessing the Power of ITIL SkillSoft ITIL is quickly becoming the global standard in IT service delivery, and ... Download Now
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- How to Lead and Manage the IT-Literate Workforce SkillSoft When it comes to IT knowledge, the literacy of non-technical staff at U.S ... Download Now
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