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- The Sharper Image Case Study
- This case study focused on the case of the Sharper Image had suffered serious sales declines and was forced to reduce its internal telemarketing center staff and hours of operations. Its budget for advertising was cut drastically resulting in missed sales and customer acquisition opportunities. Sharper Image was able...
- Case studies
- Off Shore Oil Exploration Project ? Exploration and Production
- The Royal Dutch/Shell Group of Companies - usually known as Shell - has grown out of an alliance, made in 1907 between the Royal Dutch Petroleum Company in the Netherlands and the Shell Transport and Trading Company, P.L.C., in the UK. Today the Group has five core businesses of which...
- Case studies
- Business Process Outsourcing: Case Study - Reinsurance
- A consultant from Business Process Outsourcing met with the FD to understand his requirements. Working with the client, the consultant obtained an understanding of the business, developed the internal infrastructures and assisted the FD with other internal requirements. At the same time the consultant communicated requirements and assisted the outsourcing...
- Case studies
- Client Success Story
- This major reinsurance company ("the company") is one of the largest writers of reinsurance in the United States, providing treaty and facultative reinsurance, insurance, and related services to insurance companies, large businesses, and other self-insurers around the world. The company has 1,500 employees in 34 offices worldwide. A consulting assessment...
- Case studies
- Landmark Outsourcing Contract Delivers New Opportunities for Growth
- When the French government decided to privatize state-owned Banque Hervet in 2001, it accepted the bid of Banque Credit Commercial de France (CCF) in large part because that organization was committed to maintaining positions for Banque Hervet's existing work force. The goal was to turn the Fussy IT center into...
- Case studies
- History of Offshore
- This paper illustrates the off-shore oil production history and operations. In the late 1800's, the citizens of Summerland, California, began producing the numerous springs of crude oil and natural gas that dotted their landscape. After drilling a large number of wells, these early oilmen noticed that those nearest the ocean...
- White papers
- Scope of Offshore Operations
- This paper explores the scope of offshore production of oil and Gas. Today, offshore activities take place in waters of more than half the nations on earth. And no longer do primitive, shore-bound wooden wharves confine offshore operators. Instead, they drill wells from modern steel or concrete structures. These structures...
- White papers
- Provident Bankshares Improves Service, Reduces Fraud Exposure and Prepares for Check 21 with Advanced Imaging Solutions
- The article refers to the Check 21 legislation. With 113 branch locations in and around Washington, D.C., Baltimore-based Provident Bank understands the importance of operational efficiency and superior customer service. Provident carefully considered whether to implement an in-house solution or outsource to a proven provider. Provident Bank chose to leverage...
- Case studies
- Boeing Company
- The case study describes about aircraft manufacturing. Boeing was already outsourcing non-core functions like energy generation. The leading aircraft manufacturing company was nearing the end of a 35-year thermal energy outsourcing agreement, and looking for a new and experienced energy generation partner who could "hit the ground running" to modernize...
- Case studies
- BJ Chemical Case Study: GHI-7182 Gas Hydrate Inhibitor
- A major foreign offshore oil and gas producer had historically experienced gas hydrate formation in unprotected gas lines. Hydrate formation was visually observed in metering sight glasses at each wellhead. The operator gave GHI-7182 gas hydrate inhibitor a 21-day field trial. The inhibitor was initially injected at a rate of...
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- TECHNI-SOLV 2000 Barium Sulfate Scale Dissolver Recovers Production for an Offshore Well Damaged by Barium Sulfate Deposition
- The operator of a platform in the Gulf of Mexico was experiencing control problems with a rather high pressure well. Finally, seawater was used to kill the well and perform necessary workover procedures to correct control problems. During the process, approximately 3000 bbls of seawater were lost to the formation...
- Case studies
- TECHNI-SOLV 2000 Barium Sulfate Scale Dissolver Removes Barium Sulfate Damage From Off-Shore Well
- Offshore in the Gulf of Mexico a well was completed at a well depth of 12,200 ft in a sandstone formation. Initial production was recorded at 950 BOPD, 50 BWPD, and 3.5 MMCF of gas. During the next year the production declined to 130 BOPD, 250 BWPD, AND 50 MCF...
- Case studies
- Unichem 7217 Desalting Aid Handles Problematic Crude
- A Rocky Mountain refiner needed a desalting additive, which would allow him to run high concentrations of a particularly difficult crude. Time after time, high levels of RMPL produced a variety of desalter upsets including water carry over, oil under carry, and poor desalting. After consulting with BJ Chemical Services,...
- Case studies
- Unichem 7536 Sulfide Scavenger Eliminates Need for Caustic
- A Gulf Coast refiner was spending over a million dollars per year in spent caustic alone. As needed, this refiner used caustic to sweeten the stream of gasoline from their catalytic cracking unit. The refiner needed to find an alternative to this time-consuming and expensive sweetening method. After consulting with...
- Case studies
- Preactor Relieves the Pressure for Oil Industry Company in Brazil
- The paper is about B & S Oil Tools which is an engineering company making high quality equipment for the on-shore and offshore oil industry. Their main customer, Petrobras, one of the top 10 oil companies in the world, demands high specification equipment that can withstand the highest pressures in...
- Case studies
- Unique Problem Solving for Petrochemical Industry
- A lubrication malfunction caused a catastrophic failure in a gearbox on one of the offshore gas production platforms. In this application, the gearbox was a compressor drive located between a gas turbine and a gas compressor and was used for pumping material through undersea lines directly to the customer's processing...
- Case studies
- Fort Gordon Fort Gordon, Georgia: Outsourcing Increases Efficiency
- Georgia, became the first Army installation to award a major commercial service contract to Johnson Controls as base support service contractor. With five contract renewals, Johnson Controls has realized for the Army tremendous savings through effective personnel utilization and increased operational efficiencies. Another challenge the Fort faced was streamlining cost...
- Case studies
- Oklahoma City ASG Oklahoma City, Oklahoma: Built for Nearly 10% Less Than Targeted
- Automobile manufacturers increasingly turn to outsourcing vehicle components so they can devote more attention to creating enticing designs and improving production efficiencies. The Controls Group has since introduced this new streamlined construction methodology to other automotive and industrial facilities, including a new plant Nissan is planning to build in Mississippi....
- Case studies
- Iowa State University and Johnson Controls Develop Relationship Based on Service
- Iowa State University, a land grant university that opened in 1858, serves 25,000 students and 6,000 faculty and staff. Maximize energy efficiency and equipment reliability of campus buildings. Utilize physical plant staff members effectively. Install the Johnson Controls, Inc. building automation system product line, including the current Metasys Facility Management...
- Case studies
- Commonwealth Bank of Australia (IT Merger) Case Study
- When the Commonwealth Bank merged with Colonial Limited in the largest corporate merger in Australian history, the bank needed a way to quickly and seamlessly integrate Colonial's IT systems and customer data into its existing technology network. The integration plan, developed by EDS in conjunction with the Commonwealth Bank, based...
- Case studies
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