BNET Industries

PeopleSupport Inc.

(PSPT) is in the Business Services Industry

Last Fiscal Year Sales:$140.6M
  • Public
  • US
Dow Jones Description

We manage global labor and talent to provide high quality services. Learn more about our operations in the Philippines. The mark of high performance is consistently exceeding the expectations of internal, external and market performance indicators. The mark of high performance is PeopleSupport's vision to be the leading high performance outsourcing company as valued by our people, our clients and our stakeholders. PeopleSupport has a history of excellent performance and great achievements. From our humble beginnings as an outsourced chat company in 1998, PeopleSupport has developed into leading global BPO company with multiple lines of business. Today, we have more than 9,200 employees in the Philippines, more than 400 in Costa Rica and more than 150 in the U.S. The mark of high performance is a commitment to our mission. Our mission is to: - build low cost, high performance operations that add value to our clients - deliver a positive customer experience with every interaction - be the #1 or #2 outsourcing partner to each client. It is our commitment to deliver only the best for our clients, our people and our stakeholders. The mark of high performance is a way of life. We create a high performance culture by living with integrity, thriving on innovation, championing customer focus, and building a people culture. These values are our points of pride.

CEO, President, Chairman
Lance Rosenzweig
Number of Employees 8,550
Contact Information

1100 Glendon Ave Ste 1250

Los Angeles, California 90024

peoplesupport.c...

1 310 824 6200

NAICS Code Telephone Answering Services: 561421

News & Analysis

outsourcing and peoplesupport inc. - All News and Analysis

Decision Makers

Name (plus bio) Position
Rainerio Borja President
Caroline Rook Chief Financial Officer
George Hines CIO
Jesper Rathje Chief Accounting Officer
Richard Bledsoe Chief Operating Officer
Parham Farahnik Senior Vice President, Marketing & Sales
Jennifer L Sherry Vice President, Global Human Resources
Joseph Duryea Vice President, Sales
Patricia Sarro Vice President, Global HR
Rowena Ricafrente Vice President, HR
Tim Miller Vice President
Vahid Sharriat Vice President, Info Technology
Jerry Woods Senior Vice President and General Manager
Jim Charles Managing Director of Financial and Healthcare Services
Peter Hargittay Director of Marketing & Investor Relations
Adam Berger Member of Compensation Committee
C. Larry Bradford Member of Audit Committee

Board of Directors

Name (plus bio) Position
Lance Rosenzweig CEO, President, Chairman
George Ellis Chairman
Frank Perna Jr. Board of Directors
Joe Rose Board of Directors
Krish Panu Board of Directors
Lance Rozensweig Board of Directors
Michael Edell Board of Directors
Michael Song Board of Directors
Raj Rajaratnam Board of Directors
William Quigley Board of Directors

Organization Position Status
PeopleSupport Inc. CEO, President, Chairman Current
PeopleSupport Inc. Founder, Chairman and CEO Current
Unisite Limited Founder Former
Northwestern University M.B.A. in marketing Former
Northwestern University Bachelor of Science Former

Rainerio Borja has served as our Vice President, Strategic Programs since January 2007 and President of PeopleSupport (Philippines), Inc. since May 2000. Mr. Borja also served as our Vice President of Global Operations from March 2003 to January 2007. Prior to joining PeopleSupport, from August 1999 to April 2000, Mr. Borja was the Director of Professional Services and Support Asia/Pacific, for Epicor Corporation, a publicly traded software company. Prior to joining Epicor Corporation, from March 1998 to May 1999, Mr. Borja was Regional Services Director for Danka Corporation, a publicly traded digital imaging company. Prior to joining Danka Corporation, Mr. Borja held several management positions with Unisys Corporation throughout the Asia/Pacific region for over 10 years where he was responsible for running the Asia/Pacific Training Center, the Advanced Systems Support Group and its Regional Consulting Organization. Mr. Borja s last position with Unisys was as Director of Services and Support, Global Customer Services. Mr. Borja has over 15 years of experience managing large-scale customer service, IT support and consulting organizations within the Asia/Pacific region. Mr. Borja has a Bachelor of Science degree in Commerce from De La Salle University.

Organization Position Status
PeopleSupport Inc. President, People Support Philippines & Vice President, Operations Former
Unisys Corporation Former
Epicor_Incorporated Former
De La Salle University Bachelor of Science Degree In Commerce Former

Caroline Rook has served as our Chief Financial Officer since June 2002. Prior to joining us, from June 2000 to June 2002, Ms. Rook was Corporate Leader Financial Operations of Acxiom Corporation, a publicly traded technology company based in Little Rock, Arkansas that provides information management solutions. Prior to joining Acxiom, Ms. Rook was at Sterling Software, Inc., where she served as Vice President of Finance in the Business Intelligence Group and for two other divisions. Ms. Rook has over 20 years of financial experience. Ms. Rook has a Bachelor of Science degree in Computation from the University of Manchester Institute of Science and Technology (England) and is a Fellow of the Institute of Chartered Accountants in England and Wales.

Organization Position Status
PeopleSupport Inc. Chief Financial Officer Current
Acxiom Corporation Chief Financial Officer Former
Acxiom Corporation Corporate Leader Former
Sterling Software, Inc. Former
University of Manchester Bachelor of Science Degree In Computer Science Former
University of Manchester Institute of Science and Technology Bachelor of Science Degree In Computation Former

Organization Position Status
PeopleSupport Inc. CIO Current
ChaseCom LP Executive Vice President of Operations Former
Millikin University Bachelor of Science in Management Information Systems Former

Organization Position Status
PeopleSupport Inc. Chief Accounting Officer Current

Organization Position Status
PeopleSupport Inc. Chief Operating Officer Current
PeopleSupport Inc. Senior Vice President Current
SOURCECORP, Inc. Senior Vice President Former
Business Process Solutions, Inc. Senior Vice President Former
Affiliated Computer Services, Inc. Vice President of International Operations Former
Business Process Solutions, Inc. General Manager Former
University of Utah Bachelor of Science Degree In Mass Communication Former

Organization Position Status
PeopleSupport Inc. Senior Vice President, Marketing & Sales Current
California State University Bachelor of Science degree Former

Organization Position Status
PeopleSupport Inc. Vice President, Global Human Resources Current
Society for Human Resource Management Board of Directors Current
Creditek LLC Senior Vice President of Human Resources and Corporate Services Former
Boston College Bachelor of Arts Degree In English Former

Organization Position Status
PeopleSupport Inc. Vice President, Sales Current
University of Nebraska Bachelor of Science In Business Administration Former

Organization Position Status
PeopleSupport Inc. Vice President, Global HR Current

Organization Position Status
PeopleSupport Inc. Vice President, HR Current

Tim Miller has served as our Vice President of Service Delivery since October 2004 and as our Director of Operations since February 2003. Prior to joining PeopleSupport, from May 2002 to February 2003, Mr. Miller was the Senior Project Manager, Offshore Operations at Stream International, Inc. where he was responsible for integration of its offshore operations. Prior to joining Stream, from June 2000 to February 2002, Mr. Miller was Senior Manager, Service Delivery for Excite@HOME, Inc. where he was responsible leading a virtual contact center operation. Mr. Miller holds a Bachelor of Arts in Accounting, Business Administration and English from Augustana College.

Organization Position Status
PeopleSupport Inc. Vice President Current
Augustana College Business Administration and English Former

Organization Position Status
PeopleSupport Inc. Vice President, Info Technology Current

Organization Position Status
PeopleSupport Inc. Senior Vice President and General Manager Current

Organization Position Status
PeopleSupport Inc. Managing Director of Financial and Healthcare Services Current
SOURCECORP, Inc. Regional Vice President of Healthcare Operations Former
University of Kentucky Former
Ricks College Former

Organization Position Status
PeopleSupport Inc. Director of Marketing & Investor Relations Current

Adam Berger has served as one of our directors since January 2003. Since February 2007, Mr. Berger has been the Chief Executive Officer of Spark Networks, Inc., a leading provider of online personal services, such as JDate.com, and has served on their Board of Directors since September 2006. From June 1999 to September 2006, Mr. Berger served as President and Chief Executive Officer of WeddingChannel.com, a privately held company, until it was acquired by The Knot in September 2006. Mr. Berger previously served as President of the Franklin Mint, a global direct marketer and retailer of collectibles, from August 1994 to November 1998. Prior to joining The Franklin Mint, from August 1991 to July 1994, Mr. Berger was a consultant to the Boston Consulting Group. Mr. Berger began his career with The Procter and Gamble Company in Cincinnati, holding various line management positions in product development and brand management. Mr. Berger is also a director for Spark Networks. Mr. Berger has an M.B.A. with distinction from the Harvard Business School and a Bachelor of Science in Chemical Engineering from the University of California at Berkeley.

Organization Position Status
Spark Networks Limited Chief Executive Officer Current
PeopleSupport Inc. Member of Compensation Committee Current
PeopleSupport Inc. Board of Directors Current
Spark Networks Limited Director Current
Weddingchannel.Com, Inc. Chief Executive Officer Former
The Franklin Mint President Former
Weddingchannel.Com, Inc. President Former
Harvard Business School M.B.A. With Distinction Former
University of California, Berkeley Bachelor of Science In Chemical Engineering Former

C. Larry Bradford has served as one of our directors since May 1999. Prior to joining us, from November 1992 to November 1994, Mr. Bradford was Vice President of Sales and Marketing for Jefferson Smurfit Group, a multinational packaging company. From February 1991 to October 1992, Mr. Bradford served as Vice President of the Container Division at Jefferson Smurfit and, from January 1983 to January 1991, he was Vice President of the Folding Carton and Boxboard Mill Division. Prior to joining Jefferson Smurfit, Mr. Bradford was a Vice President at Potlatch Corporation, a publicly traded forest products company. Mr. Bradford has a Bachelors of Science degree from St. Louis University with an emphasis in Electrical Engineering and served as Lieutenant in the Air Force National Guard.

Organization Position Status
PeopleSupport Inc. Member of Audit Committee Current
PeopleSupport Inc. Board of Directors Current
Potlatch Corporation Vice President Former
Saint Louis University Bachelors of Science Degree Former

Organization Position Status
Softbrands, Inc. Chief Executive Officer Former
Global 360, Inc. Chief Financial Officer Current
Global Com LLC. Chief Financial Officer Current
Texas Tech University Attorney Current
PeopleSupport Inc. Chairman Current
Entrepreneurs Foundation of North Texas Advisory Board Current
Neon Systems, Inc. Board of Directors Current
Blackbaud, Inc. Board of Directors Current
Sterling Commerce, Inc. Chief Financial Officer Former
Sterling Software Inc Chief Financial Officer Former
Sterling Software, Inc. Chief Financial Officer Former
Communities Foundation of Texas Executive Vice President and Chief Operating Officer Former
Sterling Commerce, Inc. Founder Former
Softbrands, Inc. Chairman of the Board of Directors Former
Sterling Commerce, Inc. Chairman Former
Sterling Software, Inc. Chairman Former
Southern Methodist University J.D. Former
Texas Tech University B.B.A. In Accounting Former

Organization Position Status
Ccg Investor Relations Current
CalAmp Board of Directors Current
Ping Identity Corporation Board of Directors Current
PeopleSupport Inc. Board of Directors Current
MagneTek, Inc. CEO Former
MSC Software Corporation Chairman & CEO Former
MagneTek, Inc. President Former
The Software Company, Inc. Chairman Former
MSC Software Corporation Board of Directors Former
Pda Engineering, Inc. Board of Directors Former
MagneTek, Inc. Director Former
The Software Company, Inc. Director Former
Wayne State University Master's degree, Electrical Engineering Former
Kettering University Bachelor's degree, Mechanical Engineering Former

Joe Rose brings to the Attenex board a wealth of experience from various content management and business process outsourcing companies. Previously, Joe has served as executive vice president and COO of business process outsourcing company SOURCECORP, Inc., CEO of document automation software and services company FormMaker Software, and has held senior executive management positions with the Harland Company, National Data Corporation and Electronic Data Systems. In addition to these executive roles, Joe has served on the board of a number of companies, including Captiva Software, where he chaired the nominating and governance committees until the company's successful merger with EMC in Dec 2005. Joe is also currently on the nominating and governance committees for People Support (Nasdaq: PSPT), a leading business process outsourcing (BPO) provider. Joe holds a B.A. from Texas Tech University.

Organization Position Status
Attenex Corporation Board of Directors Current
PeopleSupport Inc. Board of Directors Current
SOURCECORP, Inc. Chief Operating Officer Former
SOURCECORP, Inc. Executive Vice President Former
National Data Corporation Senior Executive Former
Electronic Data Systems Corporation Senior Executive Former
FormMaker Software, Inc. Board of Directors Former
Captiva Software Corporation Board Member Former
Texas Tech University B.A. Former

Organization Position Status
@Road, Inc. Chairman, President & CEO Current
@Road, Inc. Chairman, President & CEO Current
Everstream, Inc. Director Current
Concurrent Computer Corporation Director Current
PeopleSupport Inc. Board of Directors Current
Liquid Computing Corp Board of Directors Current
Atmel Corporation Vice President Former
Atmel Corporation General Manager Former
Wayne State University M.B.A. Former
Wayne State University B.S. In Electrical Engineering Former

Organization Position Status
PeopleSupport Inc. Board of Directors Current
PeopleSupport Inc. Chairman, President, CEO & Secretary Former

Organization Position Status
Interneer, Inc. CEO Current
Warehouse Auction Centers Inc Founder Current
Altametrics Board of Directors Current
PeopleSupport Inc. Board of Directors Current
Elabor Inc Chief Executive Officer Former
Interneer, Inc. President Former
Elabor Inc President Former
The ADP Former

Organization Position Status
Hyperquality, Inc. Partner, Rustic Canyon Current
Rustic Canyon Partner Current
Lguide Board of Directors Current
Hidden City Games, LLC Board of Directors Current
Upward Bound House Board Member Current
Hyperquality, Inc. Board of Directors Current
Cooking.com Board Member Current
Cybertrust, Inc. Board Member Current
Data Depth Corporation Board Member Current
Phillips Exeter Academy Board Member Current
PeopleSupport Inc. Board of Directors Current
The Times Mirror Company Director of Corporate Investments Former
Lehman Brothers Holdings Inc. Investment Banking Associate Former
The Boston Consulting Group, Inc. Consultant Former
TrueAdvantage, Inc. Board Member Former
Sandpiper Networks, Inc. Investor Former
PeopleSupport Inc. Investor Former
Wharton School, University of Pennsylvania MBA Former
Brown University Bachelor's Degree Former

Organization Position Status
PeopleSupport Inc. Board of Directors Current

William Quigley joined Clearstone in February 1999 and focuses on Clearstone's communications investments. His investments are centered around three broad themes: lowering the cost of delivering data and voice services, reducing the manufacturing costs of communications components and enabling the delivery of value added services. William joined Clearstone Venture Partners from Mid-Atlantic Venture Funds, where he invested in early stage communications companies targeting the software, equipment and service sectors. At MAVF, he was responsible for investments in Integrated Chipware, a real time embedded OS developer, Wisor Telecom, an OSS vendor to telecom service providers and NexTone Communications, a manufacturer of voice over IP equipment. Prior to MAVF, William spent six years in a variety of business planning and operational roles at The Walt Disney Company. His work at Disney included designing field operation and sales support systems for several of the company's largest divisions. William also co-managed Disney's merchant banking group where he negotiated and structured equity positions in the company's strategic licensees. Prior to Disney, William was a Senior Consultant with Arthur Andersen's Financial Services Group where he developed financial and business strategies for a wide range of companies in the media and communications and financial services industries. William received his MBA, with distinction, from Harvard Business School, and holds a BS, with honors, from the University of Southern California. He is a Kauffman Fellow. William currently represents Clearstone's interests in its investments in AOptix Technologies, Meru Networks, Novariant, SoonR, Spock, and SyncVoice. William also represented Clearstone's interest in PeopleSupport (NASDAQ: PSPT) which went public in September 2004.

Organization Position Status
Clearstone Venture Partners III-A LP Clearstone Managing Director Current
Aoptix Partner, Clearstone Venture Partners Current
PeopleSupport Inc. Board of Directors Current
Meru Networks, Inc. Board of Directors Current
Aoptix Board of Directors Current
Meru Networks, Inc. Investor Current
PeopleSupport Inc. Investor Current
Clearstone Venture Partners Managing Director Former
Financial Services Group Senior Consultant Former
The Walt Disney Company Management Position Former
Mid-Atlantic Venture Funds Investor Former
NexTone Communications, Inc. Investor Former
University of Southern California BS Former

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