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	<title><![CDATA[outsourcing institute Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/outsourcing+institute.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to outsourcing institute]]></description>
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		<title><![CDATA[OutsourceWorld and the Outsourcing Institute Partner to Serve the Growing Global Business Services Market]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_Sept_3/ai_n28050674]]></link>
		<description><![CDATA[Strategic Alliance Offers Members and Conference Attendees Access to Powerful Networking, Market Research and Cross-Educational Opportunities  BOCA RATON, Fla. -- OutsourceWorld, the premier conference and thought-leadership forum focused on driving business development in the global sourcing industry, and The Outsourcing Institute, a professional association dedicated solely to outsourcing, today...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 03 Sep 2008 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/conference.html"><![CDATA[conference]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+institute.html"><![CDATA[Outsourcing Institute]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
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		<title><![CDATA[Sutherland Wins Thought Leadership Award from the Outsourcing Institute]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_Jan_4/ai_n27488620]]></link>
		<description><![CDATA[ROCHESTER, N.Y. -- Sutherland Global Services, a leading multi-national Business Process Outsourcing BPO provider, today announced that it has been recognized by The Outsourcing Institute for outstanding thought leadership in outsourcing.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 04 Jan 2008 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/leadership.html"><![CDATA[leadership]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+institute.html"><![CDATA[Outsourcing Institute]]></category>
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		<title><![CDATA[The Outsourcing Institute to Unveil its Much Anticipated Online Community and Marketplace During OutsourceWorld New York]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_Oct_17/ai_n27410046]]></link>
		<description><![CDATA[NEW YORK -- The Outsourcing Institute OI, the largest neutral network of outsourcing buyers, providers and influencers in the world, today announced its plan to unveil a new online portal that will provide unprecedented access to best practices, tools and support... as well as global networking among outsourcing buyers, providers...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 17 Oct 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+institute.html"><![CDATA[Outsourcing Institute]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[How to decide whether and what to outsource]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_qn4181/is_20060209/ai_n16065290]]></link>
		<description><![CDATA[Just about anything can be outsourced. Human resource functions, computer services, accounting, sales, even your entire staff. But why hand it off to someone else?    According to a survey by the Outsourcing Institute, the top five reasons that companies outsource are to reduce and control operating costs,...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 09 Feb 2006 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/computer.html"><![CDATA[computer]]></category>
		<category domain="http://resources.bnet.com/topic/outsource.html"><![CDATA[outsource]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+institute.html"><![CDATA[Outsourcing Institute]]></category>
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		<title><![CDATA[How to decide whether and what to outsource]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5943/is_200602/ai_n24016894]]></link>
		<description><![CDATA[(The following article was originally published in the Long Island Business News, a sister publication.)Just about anything can be outsourced. Human resource functions, computer services, accounting, sales, even your entire staff. But why hand it off to someone else?According to a survey by the Outsourcing Institute, the top five reasons...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 08 Feb 2006 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/computer.html"><![CDATA[computer]]></category>
		<category domain="http://resources.bnet.com/topic/outsource.html"><![CDATA[outsource]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+institute.html"><![CDATA[Outsourcing Institute]]></category>
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		<title><![CDATA[How to ... Decide whether and what to outsource]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_qn4189/is_20060203/ai_n16053830]]></link>
		<description><![CDATA[Just about anything can be outsourced. Human resource functions, computer services, accounting, sales, even your entire staff. But why hand it off to someone else?According to a survey by the Outsourcing Institute, the top five reasons that companies outsource are to reduce and control operating costs; improve company focus; gain...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 03 Feb 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/company.html"><![CDATA[company]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/outsource.html"><![CDATA[outsource]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+institute.html"><![CDATA[Outsourcing Institute]]></category>
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		<title><![CDATA[''Administration'' Makes Biggest Gain as Outsourced Function; Nonprofit Associations Mirror Outsourcing Trend by Turning to Association Management Companies]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Nov_14/ai_n15794698]]></link>
		<description><![CDATA[ATLANTA -- As organizations seek to accomplish more with fewer resources, vital functions such as administration are increasingly becoming part of the outsourcing mix. In the Outsourcing Institute's 7th Annual Outsourcing Index, "administration" is the second most mentioned function information technology is the first and, as a category, made the...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 14 Nov 2005 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/administration.html"><![CDATA[administration]]></category>
		<category domain="http://resources.bnet.com/topic/outsource.html"><![CDATA[outsource]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+institute.html"><![CDATA[Outsourcing Institute]]></category>
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		<title><![CDATA[The Outsourcing Institute Joins Carnegie Mellon University Consortium Dedicated to Pioneering Outsourcing Certification]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_pwwi/is_200412/ai_n8582069]]></link>
		<description><![CDATA[The Outsourcing Institute is pleased to announce that it has joined an elite group of outsourcing leaders as an Affiliate Member of Carnegie Mellon University's IT Services Qualification Center ITsqc Research Consortium.  As the number of outsourcing service providers grows from hundreds to thousands, it has become a real...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 17 Dec 2004 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/carnegie-mellon+university.html"><![CDATA[Carnegie-Mellon University]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+institute.html"><![CDATA[Outsourcing Institute]]></category>
		<category domain="http://resources.bnet.com/topic/sourcing.html"><![CDATA[sourcing]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[Aon HRO and The Outsourcing Institute Launch Educational Internet Site to Help Companies Make Human Resource Outsourcing Decisions]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2004_Nov_4/ai_n6262596]]></link>
		<description><![CDATA[CHICAGO -- This week, Aon Human Resources Outsourcing HRO, a division of Aon Consulting, Inc., and The Outsourcing Institute OI launched an innovative HR-related Internet site designed to help corporate and HR executives make strategic decisions about the best way to approach and manage human resource outsourcing initiatives. The site...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 04 Nov 2004 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/aon+corp..html"><![CDATA[Aon Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/internet-site.html"><![CDATA[Internet-site]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[outsourcing]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">AOC</category>
		<category domain="tickers">AOC</category>
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		<title><![CDATA[Long Island Technology Briefs: January 30, 2004]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_qn4189/is_20040130/ai_n10169337]]></link>
		<description><![CDATA[Collecting business cards is the province of every dedicated networker, but it took closely held CardBrowser to make that time- honored practice into a business.   The Northport company has signed up Apple Computer and added about 100 other customers in the last nine months, according to Steve Morgan,...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 30 Jan 2004 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[INTERNET]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+institute.html"><![CDATA[Outsourcing Institute]]></category>
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		<category domain="http://resources.bnet.com/topic/robots.html"><![CDATA[Robots]]></category>
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		<title><![CDATA[Long Island Technology Briefs: January 30, 2004]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_qn4189/is_20040130/ai_n16054420]]></link>
		<description><![CDATA[Collecting business cards is the province of every dedicated networker, but it took closely held CardBrowser to make that time- honored practice into a business.   The Northport company has signed up Apple Computer and added about 100 other customers in the last nine months, according to Steve Morgan,...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 30 Jan 2004 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[INTERNET]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+institute.html"><![CDATA[Outsourcing Institute]]></category>
		<category domain="http://resources.bnet.com/topic/portals.html"><![CDATA[Portals]]></category>
		<category domain="http://resources.bnet.com/topic/robots.html"><![CDATA[Robots]]></category>
		<category domain="http://resources.bnet.com/topic/wireless.html"><![CDATA[WIRELESS]]></category>
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		<title><![CDATA[Moore Wallace Addresses Clients' Need for Integrated Print Solutions at 'Beyond Ink On Paper' 2003.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5559/is_200310/ai_n23430044]]></link>
		<description><![CDATA[CHICAGO, ILLINOIS, Oct 16, 2003 CCNMatthews via COMTEX    Author Tom Peters Challenges Attendees to RE-IMAGINE a New Era of  American Business    Moore Wallace (NYSE:MWI)(TSX:MWI) held its "Beyond Ink on  Paper: An Integrated Print Solutions Event" this week in Chicago.   ...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 22 Oct 2003 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/brand.html"><![CDATA[brand]]></category>
		<category domain="http://resources.bnet.com/topic/branding.html"><![CDATA[Branding]]></category>
		<category domain="http://resources.bnet.com/topic/chicago.html"><![CDATA[Chicago]]></category>
		<category domain="http://resources.bnet.com/topic/company.html"><![CDATA[Company]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[MARKETING]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+institute.html"><![CDATA[Outsourcing Institute]]></category>
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		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[Managing the Outsourcing Relationship: A Shared Vision Produces Greater Rewards]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=56080]]></link>
		<description><![CDATA[Across the world, executives of major organizations are increasingly discussing the outsourcing of non-core services. From check processing by banks, drug manufacturing by pharmaceutical companies to a whole range of information technology and business support, more and more services are now being outsourced to specialist providers. The increasing complexity and...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/outsourcing+institute.html"><![CDATA[Outsourcing Institute]]></category>
		<category domain="http://resources.bnet.com/topic/vision.html"><![CDATA[Vision]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
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		<title><![CDATA[On Business Transformation]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=56081]]></link>
		<description><![CDATA[Many companies went through restructuring and reengineering in the last decade. There were external activities involving mergers and acquisitions as well as internal activities dealing with realignment and restructuring of business units. In all cases, the new direction has a profound influence on employees. The business transformation process must take...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/outsourcing+institute.html"><![CDATA[Outsourcing Institute]]></category>
		<category domain="http://resources.bnet.com/topic/transformation.html"><![CDATA[Transformation]]></category>
		<category domain="http://resources.bnet.com/topic/business+transformation.html"><![CDATA[Business Transformation]]></category>
		<category domain="http://resources.bnet.com/topic/mergers+%2526+acquisitions.html"><![CDATA[Mergers & Acquisitions]]></category>
		<category domain="http://resources.bnet.com/topic/organizational+structure.html"><![CDATA[Organizational Structure]]></category>
		<category domain="http://resources.bnet.com/topic/investment.html"><![CDATA[Investment]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
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		<title><![CDATA[Next Generation Growth Strategies]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=56088]]></link>
		<description><![CDATA[The critical success factors are tightly focused on hooking up each of your businesses to its market's drive for competitive advantage. Six of these factors will be supercritical because they are the best ways of making customers advantaged. Some of these steps include raising competition to new and more exacting...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/outsourcing+institute.html"><![CDATA[Outsourcing Institute]]></category>
		<category domain="http://resources.bnet.com/topic/success+factor.html"><![CDATA[Success Factor]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
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		<title><![CDATA[A New Day for Strategic Alliances and Joint Ventures]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=56126]]></link>
		<description><![CDATA[By the end of the decade, companies are going to find themselves entering into partnerships and alliances as frequently with their clients as they do with other industry participants. These partnerships will combine the best practices in the clients' industry with the providers' in-depth knowledge .The strategic alliance is the...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/strategic+alliance.html"><![CDATA[Strategic Alliance]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+institute.html"><![CDATA[Outsourcing Institute]]></category>
		<category domain="http://resources.bnet.com/topic/partnership.html"><![CDATA[Partnership]]></category>
		<category domain="http://resources.bnet.com/topic/client.html"><![CDATA[Client]]></category>
		<category domain="http://resources.bnet.com/topic/business+structures.html"><![CDATA[Business Structures]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
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		<title><![CDATA[Small Business Outsourcing: The Ultimate Equalizer]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=56127]]></link>
		<description><![CDATA[Supply and demand for small business outsourcing is stronger than ever. More than a market equalizer, outsourcing today is a key growth enabler for small to medium-size firms. It offers economies of scale resulting in more predictable costs, shared or reduced risk, as well as access to expertise and infrastructure...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/outsourcing+institute.html"><![CDATA[Outsourcing Institute]]></category>
		<category domain="http://resources.bnet.com/topic/small+business.html"><![CDATA[Small Business]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
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	<item>
		<title><![CDATA[The New Outsourcing Revolution: Enabling Overall Business Transformation]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=56128]]></link>
		<description><![CDATA[While outsourcing is widely accepted as a viable business tactic to reduce costs and improve efficiencies, the nature of outsourcing best practices is evolving yet again. Progressive companies are now leveraging new outsourcing models and collaborative partnerships between buyers and service providers as key catalysts to drive strategic business transformation....]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/outsourcing+institute.html"><![CDATA[Outsourcing Institute]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
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	<item>
		<title><![CDATA[Outsourcing the Revenue Cycle - Driving More Profit to the Bottom Line]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=56129]]></link>
		<description><![CDATA[With ongoing pressure on executives to protect bottom line numbers, it is little wonder there is a focus on creative ways to further cut costs. Accordingly, there has been growing interest in the potential benefits of business process outsourcing BPO, particularly in the area of financial process outsourcing. For most...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/revenue.html"><![CDATA[Revenue]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+institute.html"><![CDATA[Outsourcing Institute]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/bottom+line.html"><![CDATA[Bottom Line]]></category>
		<category domain="http://resources.bnet.com/topic/revenue+cycle+management.html"><![CDATA[Revenue Cycle Management]]></category>
		<category domain="http://resources.bnet.com/topic/operational+accounting.html"><![CDATA[Operational Accounting]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[Enabling Long-Term Value In Your Outsourcing Relationship]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=87283]]></link>
		<description><![CDATA[From the executive summary: ‘The personnel responsible for managing an IT outsourcing relationship are always striving to ensure that the relationship with the outsourcing provider delivers maximum long-term value. However, defining and measuring ‘value' can be a vexing challenge as company strategies, business conditions, and information technology evolve and change.'...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/outsourcing+institute.html"><![CDATA[Outsourcing Institute]]></category>
		<category domain="http://resources.bnet.com/topic/relationship.html"><![CDATA[Relationship]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
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