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	<title><![CDATA[pat Resources | BNET]]></title>
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		<title><![CDATA[Keep Your Hands Off Me in the Office]]></title>
		<link><![CDATA[http://blogs.bnet.com/teamwork/?p=1108]]></link>
		<description><![CDATA[Is too much touching in the workplace a bad thing?    The question's on my mind because of a Wall Street Journal article by Elizabeth Bernstein about people who persist in touching colleagues at work. In it, she describes herself as a "touchee" -- someone who, through no...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 30 Jun 2009 16:22:36 -0700</pubDate>
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		<title><![CDATA[Is It OK to Buy For the "Wrong" Reason?]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=3621]]></link>
		<description><![CDATA[Here's a selling scenario.Â  You vote on whether it's OK (i.e. ethical) for the customer to buy.Â  Then I'll give more detail and you vote again.Â  After you've got the full story, read my comment at the end of the post.    Scenario: Two sales reps, Pat and...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 18 Jun 2009 11:30:26 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer.html"><![CDATA[Customer]]></category>
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		<title><![CDATA[Encouraging Excellent Performance]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13731_23-237257.html]]></link>
		<description><![CDATA[Encouragement—it free, it's fast, and it can change the way employees work.  But it's more than just a pat on the back. It's the art and science of getting someone to do more of something they're already doing well.  Follow the SPPIFI technique—specific, pure, positive, immediate, frequent, and...]]></description>
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		<pubDate>Tue, 30 Sep 2008 08:58:24 -0700</pubDate>
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