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Compare TQM and BPR: Both TQM and BPR are customer-oriented. They both aim on improving the customer satisfaction. Also, they both suggest thinking outside in. On the other words, they both suggest to think from the customer's viewpoint. Also, both TQM and BPR are process-oriented. They both target to alter the processes, but not...; Tags: BPR, Total Quality Management, Pecific Supernet, Business Process Reengineering (BPR), Quality, Tqm/Six Sigma/ISO 9000, It Operations, Business Operations; White papers 1998-08-30

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Your Work The 7 Interview Questions You Must Ask

The 7 Interview Questions You Must Ask

Forget 'What are your strengths and weaknesses?' If you want to get the real dope on prospective employees, ask job candidates these seven questions.
Your Industry The Copenhagen Climate Conference is Doomed

The Copenhagen Climate Conference is Doomed

Next week's international climate change conference at Copenhagen is beset with problems of both political will and the substance of what's being advocated, say critics.
Your Money Dumbest Things You Do With Your Money

Dumbest Things You Do With Your Money

Even smart people make financial moves that are downright illogical. Emotions and superstitions have a sneaky way of keeping you from rational financial decisions. But dumb choices can have serious, real-world consequences. Here are some of the biggest blunders we all make, plus tips from the experts on how to keep cool.

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