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- Working Globesmart: 12 People Skills for Doing Business Across Borders
- Working Globesmart: 12 People Skills for Doing Business Across Borders. Ernest Gundling. 2003. Palo Alto, Calif.: Davies-Black Publishing. 408 pages.Working Globesmart: 12 People Skills for Doing Business Across Borders. Ernest Gundling. 2003. Palo Alto, Calif.: Davies-Black Publishing. 408 pages.
- Research articles 2003-01-01
- Motivate Your Team
- Many leaders are placed into their positions with little or no training dooming them to certain failure. Most employees make the assumption that leaders already know how to manage personalities and motivate people. There is the assumption that somehow along with the title, the new leader is magically bestowed with...
- White papers 2009-01-01
- For People Skills, Go Back to School
- John is a very successful CEO of a leading international payments business. He was reflecting on his hiring successes and failures. Quietly, he said "I find I hire most people for their technical skills and fire most for their lack of people skills". In one quick aside,...
- Blog posts 2008-09-02
Additional Resources
- How to Master ANY Selling Skill
- One of the big challenges in mastering any sales skill is staying with it long enough so that skill becomes habitual. This challenge becomes much easier to manage once you understand exactly how your brain works when it comes to mastering a skill. ...
- Blog posts 2008-09-23
- Whatever Happened to Skill-Based Pay?
- The argument that paying for animated people skills and capabilities rather than inanimate jobs was and is a powerful and convincing one. It just makes immense sense to organize the work to be done around the capabilities of the people to hire, rather than just forcing people into jobs and...
- White papers 2003-01-01
- Understanding People People
- The Idea in Brief Looking for fresh ways to motivate your employees? Give them work that allows them to use their varied interpersonal talents. But first recognize that people skills are more nuanced than many...
- Articles 2008-03-10
- Using Analogies: A Thinking Skill
- Using Analogies: A Thinking SkillAnalogies are very helpful, but be careful...If you use an analogy that you don't think through thoroughly first you may end up confusing your audience and mixing your message. Make sure to highlight the most important simlarities and discount all other aspects of the analogy.Simple...
- Discussion threads 2007-08-10
- Procrastination: The New Master Skill Of Time Management
- There was a time when business moved at a much slower pace than it does today. There was also a time before "Downsizing" when organizations had more people - sometimes more than enough people - to complete all of the workload within their companies. Before the advent of e-mail, voice-mail,...
- White papers 2003-06-01
- Effective Delegation Skill
- Delegation skill is the ability to effectively assign task responsibility and authority to others. Or, in other words, delegation skill is a person's ability to get things done by using work and time of other people. Effective delegation is a critical survival skill for managers and supervisors, and this is...
- White papers
- Needed: A PhD in Sales.
- The term "sales pro" may be apt, but colleges still treat selling as a unskilled trade rather than a skilled profession. The failure to recognize the importance of selling skills in every aspect of life-not just business-is a perfect example of what's wrong with today's academic community.Let's take inventory....
- Blog posts 2007-07-02
- Training by watching: people can learn motor skills by observation.(Front Line)(Brief Article)
- People can unconsciously learn complex motor behaviors by watching others perform them, researchers have found. Experiments by Andrew A.G. Matter of McGill University and Paul L. Gribble of the University of Western Ontario indicate that subjects who watched a video depicting a person learning...
- Research articles 2005-06-01
- Good Writing is a Recession-Proof Skill
- If there was one thing, one thing that I could change about the PR industry, it would be the poor writing skills that are rampant in PR. It must be something about the people who are attracted to PR as a profession, because nothing else explains it. For an industry...
- Blog posts 2008-11-14
- Think global, act prejudiced? (Ford Motor Co is criticized for replacing people of color in advertisement to be shown in Poland with white people)(Brief Article)
- FORD is better known for spraying its cars than re-spraying its employees. Indeed, in the bad old days when the company seemed to specialise in producing tinny boxes, the joke was that Ford's profits came from its skill in spraying metal onto paint ratFORD is better known...
- Research articles 1996-02-24
- LEADERSHIP Style And Skill: Conflict Management & Dealing With Difficult People
- One of the toughest challenges facing a manager whether in a business or as part of an organization is determining the appropriate leadership style and leadership skill is to apply when working with a team member. The starting point for understanding which leadership style is to observe the individual when...
- White papers 2009-01-01
- The U.S. Business Skill That China Doesn't Have
- China has given the U.S. a lot over the past few years: loans, computer parts and one of the NBA's most elite players. Yet China is looking to the U.S. and the rest of the West for something it desperately needs: people with critical thinking skills. In...
- Blog posts 2009-05-18
- Don't Tolerate Crazy Bosses.
- Don't Tolerate Crazy Bosses.Crazy Clients...I agree. I've terminated client relationships for no other reason than they were too high maintenance. If you spend too much energy on a toxic client, your other accounts suffer. Better to replace them than be a "work martyr."What about crazy clients?I'm a...
- Discussion threads 2007-05-15
- Standing Out is Not a Soft Skill | BTalk Australia
- (12min 36) Being prepared can make a big difference to the outcomes of a job interview, irrespective of your experience or career change. Today on BTalk Australia Sue Currie from Shine Communications gives Phil Dobbie ten tips to try and stand out and win the gig. If...
- Blog posts 2008-12-16
- Anderson's Abe: Key Skill for New Entrepreneurs is Managing Risk
- UCLA-Anderson's George Abe helps guide students through the labyrinth of details associated with creating new businesses. Last week, we discussed the language entrepreneurs needed to master to create great business plans and investor term sheets. In this post, we'll hear his ideas about venture risk and the current entrepreneurial...
- Blog posts 2009-06-17
- Five Mental Habits of Innovative People
- Yesterday we posted a TED talk from Stefan Sagmeister which suggested that one way to boost your creativity was to take a one year sabbatical to Bali. While that's certainly one very enjoyable plan, those of us that don't have a one-way ticket to the South Pacific, may still be...
- Blog posts 2009-10-15
- Games of Skill and Chance in Canada
- Betting and gaming operations are illegal in Canada. The combined effect of sections 197 to 206 of the Canadian Criminal Code (the "Code") has the effect of making any for-profit gaming or betting enterprise illegal, doing so in language broad enough to capture almost any activity in which people pay...
- White papers
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