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- EDS Deploys Netcool-Based, Cisco Info Center Software for Navy-Marine Corps Internet; Service Level Management Solution Ensures Consistent IT Availability and Performance
- Business Editors/High-Tech Writers
- Research articles 2003-03-03
- Practical Methods For Measuring Service Level Performance And Availability Using Service Level Agreements
- This webcast asserts that by some estimates, enterprises spend over 50 percent of the budget on services, not including personnel, such as Business Process Reengineering, Call & Support Centers, Maintenance,etc. No matter who provides them information to manage, the performance and availability of service is critical. The bottom line involves...
- Webcasts 2002-07-18
- Change Management for Real-Time Performance Management
- Accurate inventory is essential to a service provider, but as business becomes increasingly real-time, the challenge has increased. Flow-through provisioning requires immediate knowledge of available resources. And the pressures of customer-facing reports made available in real-time, call for a more proactive and automated approach to performance management and SLAs. With...
- White papers 2005-06-01
- A Scalability and Performance Evaluation of a Distributed Usage SLA-Based Broker in Large Grid Environments
- Managing usage SLAs within large environments that integrate participants and resources spanning multiple physical institutions is a challenging problem. Maintaining a single unified usage SLA management decision point over hundreds to thousands of jobs and sites can quickly become a problem in terms of reliability as well as performance. Previous...
- White papers 2005-04-22
- Learn how Performance Metrics for Telcomm Expense Management Drive new ROIs and SLAs
- Metrics that force organizations to think about service level agreements and measurements differently Learn how new high performance telecom expense management solutions will increase your ROI. Watch "Learn how Performance Metrics for Telecom Expense Management drive new ROIs and SLAs" available now.
- Webcasts 2009-11-18
Additional Resources
- Akorri Introduces Application Service Level Management for VMware
- Akorri, Inc., the leader in application service level management in the data center, today announced the availability of BalancePointTM 1.5 management software. The new version is the first solution to offer cross-domain management for applications running on VMware®, the global leader in virtual infrastructure software. For VMware customers, BalancePoint provides...
- Research articles 2007-05-07
- Clear, Redback deliver end-to-end optical management.(Clear software)(Brief Article)
- Clear, a global supplier of optical, broadband and digital network management software, is partnering with Redback Networks to jointly offer customers enhanced end-to-end fault, performance and service level management capabilities in multi-technology, multi-vendor network environments. The agreement gives service providers with Redback technology a way...
- Research articles 2001-08-01
- SLA-Oriented Service Description Based on the Common Information Model
- IT technologies are an integral part of doing business. Most companies across a variety of industries are realizing that IT significantly impact their profitability. Businesses must improve their IT service levels like performance and availability if they are to protect these profits. However, while sustaining IT service levels and Service...
- White papers 2002-08-09
- Service Level Agreements: Are They Essential?
- Fortune 500 organizations are always searching for the most cost-effective business models. When it comes to transactional support processes, they often depend on shared services. This concept, consolidates highly transactional processes that are duplicated throughout the organization and result in an organization's ability to understand and reduce costs, better allocate...
- White papers 2003-01-01
- Symantec Expands Its Application Performance Management Portfolio
- Symantec Corp. (NASDAQ: SYMC) today announced the expansion of its end-to-end Application Performance Management APM solution, which proactively monitors, analyzes and diagnoses performance and availability bottlenecks that impact business-critical applications. Symantec's new Application Service Dashboard allows IT organizations to easily customize Symantec i3 performance and service-level metrics via a single,...
- Research articles 2007-01-23
- Enterprise Strategy Group Validates Akorri BalancePoint's Cross-Domain Performance and Capacity Management Capabilities
- Akorri, Inc ., the leader in application service level management in the data center, today announced that leading industry analyst research firm Enterprise Strategy Group ESG tested the Akorri BalancePoint management software and validated that BalancePoint's advanced analytic capabilities enable IT managers to rapidly fix performance problems and improve server...
- Research articles 2007-08-13
- New partnership offers best-of-breed Service Level Mgmt. tech.
- Columbia-based InfoVista, a French-owned company headquartered in Paris that makes software to monitor the performance of computer networks, and Reply S.p.A, an Italian e-business consulting and communication company, formed a partnership to deliver best-of-breed Service Level Management technology to customers in Italy.
- Research articles 2002-08-06
- Network Management HW and SW Expenditures Grow 50% by 2004, From $1.6 Billion to $2.4 Billion
- Business Editors/High Tech Writers SAN JOSE, Calif.--BUSINESS WIRE--July 26, 2000 US network management hardware and software expenditures grow 50%, from $1.6 billion to $2.4 billion between 2000 and 2004, according to Infonetics Research's latest study, "User Plans for Network Management in the US 2000." Platforms and frameworks represent...
- Research articles 2000-07-26
- Empirical Software Helps One of Denmark's Largest Universities Improve Performance and Availability of Oracle Financial Applications
- WELLESLEY, Mass.--BUSINESS WIRE--Dec. 7, 1998--Empirical Software, Inc., a leading provider of service level management solutions, today announced that Odense University, one of the largest and most prestigious universities in Denmark, has successfully improved the overall performance and availability of its business-critical applications. Through the use of Empirical ControllerTM, a comprehensive...
- Research articles 1998-12-07
- Optical Network Management Software.(Brief Article)
- Clear; Lincolnshire, IL www.clear.com Clear announced that the Clearviewa Optical 7.0 product suite is generally available. Clearview Optical 7.0 provides full real-time monitoring functionality including fault, performance, and Service Level Agreement SLA management for delivering QoS and competitive reliability of advanced optical, SONET,...
- Research articles 2001-12-01
- uXcomm Announces Acquisition of Virtugo Software
- Strategic Move Establishes uXcomm as the Only Company That Unifies Heterogeneous Physical and Virtual Environments BEAVERTON, Ore. -- uXcomm, the leading provider of software products that monitor, control and optimize virtual and physical server environments, today announced that the company has acquired the assets of Virtugo Software, a pioneer...
- Research articles 2007-04-02
- Sprint selects Paradyne's frame relay network management solution; Paradyne's FrameSaver service management provides unparalleled accuracy and comprehensive performance reporting to support Sprint Frame Relay Performance Manager.
- M2 PRESSWIRE-9 June 2000-PARADYNE: Sprint selects Paradyne's frame relay network management solution; Paradyne's FrameSaver service management provides unparalleled accuracy and comprehensive performance reporting to support Sprint Frame Relay Performance Manager C1994-2000 M2 COMMUNICATIONS LTD RDATE:09062000 LARGO, Florida --...
- Research articles 2000-06-09
- Oblicore for SLM, BSM and BPM
- Service Level Management SLM, Business Service Management BSM and Business Process Management BPM are different yet related disciplines for managing, monitoring and reporting IT and business processes. This paper describes high-level differences between the disciplines and explains how Oblicore supports them from a service provider and receiver perspective. Oblicore Guarantee...
- White papers 2005-02-01
- Compuware re-launches toolset for service-level deliver
- For half a decade Compuware has been at the forefront of applications performance management software. Now, after a major upgrade, aggregation and re-branding of its product set, the company is preparing an assault on the service management market by positioning its tools as the mechanism for IT managers to satisfy...
- Research articles 2002-03-10
- Cisco Harnesses Internet to Deliver End-to-End Network Management; New Internet-Based Technology and Integrated Support Model Increase Availability, Performance and Security for Enterprise Networks
- SAN JOSE, Calif.--BUSINESS WIRE--Sept. 22, 1997--Cisco Systexpertise to deliver enterprise- wide network availability, performance and security. ANS ties together all Cisco network management applications, online knowledge bas Internet to support managing enterprise networ ks in three areas: infrastructure management, service level mepository of networking expertise and knowled ge, Cisco...
- Research articles 1997-09-22
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