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- Performance Management
- the facilitation of high achievement by employees. Performance management involves enabling people to perform their work to the best of their ability, meeting and perhaps exceeding targets and standards. Performance...
- Performance Management definition on BNET »
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- Pilot Software Announces Availability of PilotWorks for GovMax -- First Hosted Full-Featured Performance Management Solution for the Public Sector
- Pilot® Software, the original provider of operational performance management solutions, today announced select availability of PilotWorks for GovMax, the first hosted full-featured performance management solution for the public sector. Initially available in Florida and surrounding states, PilotWorks for GovMax is the only full-featured performance management solution to integrate with Sarasota...
- Research articles 2005-02-07
- Cognos Honors Public Sector Customers for Exceptional Achievement in Performance Management
- - Leading Customers Recognized at Cognos Government Forum for Innovation, Thought Leadership, and Success -
- Research articles 2008-04-24
- Improving Performance In The Public Sector
- In today's world, the phrase "agile government" cannot be an oxymoron. Political, societal, economic, and technological forces are affecting governments and their decisions with increasing speed. But some government agencies see these challenges as an opportunity to revolutionize the way they do business, adopting strategies, the flexibility of their resources...
- White papers 2003-01-01
- A Value Model for the Public Sector
- The motivational aspect of the journey to high performance is different in government. The lag time between performance and performance assessment in the form of elections is something not found in the private sector. Absent the forces of competition that compel ever higher levels of individual and organizational performance in...
- White papers 2003-12-12
- The Road to High Performance in the Public Sector: Insights Into Statewide Performance Management
- Many states are initiating statewide performance management initiatives to ferret out underperforming activities and find ways to stretch their resources and with good reason. While robust statistics remain elusive, there is a growing body of evidence that performance management makes a difference. However, many states are struggling with their initiatives....
- White papers 2005-03-01
- Testing a Model of Public Sector Performance: How Does Management Matter?
- Public administration finds itself in an era of government by performance management, reflected in the widespread assumption that management is a key determinant of performance, and that it is reasonable to expect managers to measurably improve organizational effectiveness. This paper seeks to conceptualize and empirically test how external environmental influences...
- White papers 2003-10-01
- Improving Organizational Efficiency and Transparency Through Enterprise Performance Management
- Public sector stakeholders - government executives, officials, and most importantly, citizens - are demanding increased accountability for the public sector value PSV of government programs and systems. Government organizations need to deliver quantifiable measurements and clear performance results in order to better understand the impact of the programs and systems...
- White papers 2005-05-01
- Notes on Public Sector Reform and Performance Management: The United Kingdom
- This paper describes the United Kingdom Civil Service which has a long history. For many years the Civil Service of the United Kingdom was regarded as the best in the world. Most of the civil servants came from middle-class families, who were well- educated, had good reputations and social status....
- White papers 2003-10-27
- Implementing Performance Measurement in a Public Service: The Development and Implementation of a Balanced PMS Must Begin at the Top
- Federal government departments are attempting to provide programs and services to their clients that are affordable, accessible and responsive to their needs in a time of fiscal restraint and ongoing change. To maximize the contribution of IWIT in developing and supporting outstanding government programs and services, there is a need...
- White papers 2003-08-23
- A Multi-Dimensional Approach to the Community Perspective in the Balanced Scorecard Architecture for the Public Sector: Empirical Evidence in Healthcare Organizations
- Today Citizens have a multi-dimensional stakeholder role to play in their relationship with Public Sector's organizations. If organizations are not aware of that they will risk to fail in pursuing their mission. This paper describes the differences between performance management and performance evaluation, reviews the most popular Balanced Scorecard "geographies"...
- White papers 2005-08-30
- The Impact of Strategic Human Resource Management on Organizational Success: The Public Sector and Multiple Goals
- Strategic Human Resource Management SHRM enhances productivity and the effectiveness of organizations. Research shows that when organizations employ such personnel practices as internal career ladders, formal training systems, results-oriented performance appraisal, employment security, employee voice/participation, broadly defined jobs, and performance-based compensation, they are more able to achieve their goals and...
- White papers 2002-08-06
- Balancing Measures: Best Practices in Performance Management, Part 2 of 4
- There is no generic set of balanced measures that can be applied as best practice to all functions of the public sector. Certain conditions, however, need to exist within an organization for a balanced approach to performance management to be successful. A successful organization in the public sector will apply...
- White papers
- Rethinking Risk: A Strategy For Improving Public Sector Sourcing Performance
- Governments are increasingly engaged in large-scale external sourcing of services, which vary from IT services to the provision of public infrastructure. Such arrangements are often almost impossible to reverse, and performance levels are difficult to assess. One crucial performance promise for externally sourced contract arrangements is that they will result...
- White papers 2006-12-14
- How A Public-Sector Agency Re-Invigorated Its Balanced Scorecard
- The case study discussed in this paper concerns a project to design and implement a strategic performance management system within a medium sized public sector enterprise. It looks at how this UK Government Agency found it necessary to re-design its failing strategic performance management system only a year after its...
- White papers 2004-11-01
- How Pre-Packaged HR Analytics Can Accelerate The Delivery Of Strategic Advantage
- It is people, creativity, relationships and intellectual property that drive the success of the modern enterprise. As a result, private and public sector bodies both seek to maximise productivity, nurture and harness the talent within their organisations. But making the link between value creation and human capital is challenging. Legislation...
- White papers 2007-06-19
Additional Resources
- Performance management in European government: When It Comes to Creating Public Value, How Do You Score?
- In a sector where superior performance is increasingly difficult to prove - and funding is equally difficult to justify - public agencies meaning all government departments and ministries must find a way to best satisfy the requirements of many stakeholders, with fewer resources. From the European Union EU to individual...
- White papers 2004-09-01
- Diversity and Public Sector Performance
- Creating conditions and practices that enable and encourage all employees to produce their best is a challenge for all organisations. There is widespread recognition that HR practice plays a vital role in bringing people in and bringing people on in organisations. This paper aims to draw out the specific links...
- White papers 2004-05-06
- Turning Into Organizational Performance - the role of passion in business management and leadership
- Passion is not a privilege of the fortunate few; it is a right and competitive advantage that all organizations can leverage. * A solid business plan and high-profit margin are critical to an organization's success, but passion can help turn good organizations into great ones. * A number...
- Research articles 2001-05-01
- New chief performance officer to demand results from feds
- Federal employees can expect Nancy Killefer, the government's first chief performance officer, to listen to their ideas and concerns but also demand substantial operational results, according to friends and former colleagues of the management consultant.A Treasury Department veteran, Killefer specializes in performance management and reshaping organizational processes. For the past...
- News items 2009-08-07
- When the halo wears off: a recent United Nations report, Unlocking the Human Potential for Public Sector Performance, shares some lessons from two decades of global diffusion of New Public Management thinking and practice
- The World Public Sector Report 2005: Unlocking the Human Potential for Public Sector Performance, released in October 2005 by the United Nations Department of Economic and Social Affairs, looks at how governments are tackling some of the key human resource management HRM challenges facing the public sector. Among its policy...
- Research articles 2005-12-22
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