Clutter is the American way. Our computer and TV screens are cluttered. It accumulates on our desks. Sometimes even our staffs can feel cluttered with layers of complexity and bureaucracy. It's the stuff that feels like mud to wade through -- and it's everywhere. Even in our heads. Considering almost three-quarters of us are stressed...
Some critics called Amazon's Kindle electronic book reader overpriced and poorly designed, while others hailed it "the book of the future." There may be truth on both sides of the debate, but nonetheless, consumers have spoken, and their response has been highly favorable. Now there's just one thing standing in the way of...
Yesterday was the beta launch of Hulu.com (a joint venture between NBC Universal and News Corp. that will compete with iTunes by offering ad-supported TV and film downloads.) The timing was perfect for NBC U chief executive Jeff Zucker to explain why the company will not renew its deal with iTunes in December:...
According to ABC News, GodTube -- a Christian-focused user generated content site that is not, in fact, run by God -- is one of the fastest growing sites on the Internet right now. Chris Wyatt, founder and CEO, said the site attracts over 3 million unique visitors a month. Perhaps...
Chevron's new global corporate image campaign, "The Power of Energy" may aggravate people with its overarching heart-string pulling. (Shot documentary-style with "an earnest voice-over" by indie actor Campbell Scott, the commercials should be dramatic. One of the spots even features a double amputee as a symbol of "the greatest source of energy in the...
Mel Karmazin, CEO of Sirius Satellite Radio, discussed the proposed Sirius/XM merger at the Merrill Lynch Media and Entertainment Global Investor Conference in Marina del Ray, California. Karmazin highlighted the benefits for customers -- low-cost a la carte price plans that cost less than each company's current basic plans. ...
NBC Universal's pulled its shows from iTunes over pricing disputes (NBC's demands would require iTunes to sell individual programs for $4.99, not $1.99), but Fox parent News Corp. isn't following suit -- despite wanting more control over pricing. Speculation is that Universal backed out because it expected its upcoming online distribution channel Hulu (a...
In one of our feature packages, we highlighted how some companies generate profits without competing on the basis of price. It looks like Sony may have paid attention. With HDTV equipment prices above the competition, the company needed to do something to keep customers loyal. (Although the 2007 Brand Keys Customer Loyalty Index found the company...
With Apple's integrated iPod/iTunes product dominating the digital-download market, competitors have found it challenging to stake a claim. So what makes MTV, Verizon Wireless, and RealNetworks think they can lure customers to their new Rhapsody America download service (which draws upon two unsuccessful ventures: MTV's URGE music store and Real's...
Recent news on the HD/Blu-ray DVD next-gen war highlights the umbrella issue of new technology causing customer confusion. For the most part, the Sony/Phillips backed Blu-ray DVD has been prevailing (Blockbuster recently decided to release on Blu-ray only and Target opted to sell only Blu-ray systems.) But since Toshiba's HD...
Gregory Reyes became the first CEO convicted of criminal charges related to stock option backdating. The former CEO of Brocade Communications Systems was found guilty on all10 charges and faces up to 20 years in jail. Reyes's case sets a precedent not only for backdating-related convictions, but also...
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