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- Listening Skills
- Negotiation is the process through which two or more parties arrive at mutually acceptable terms and conditions of exchange for items they own or control. Listening skills are a key to successful negotiations. People, who patiently listen to the views of the other party can, in turn, put forth their...
- White papers 2003-01-01
- Nonverbal Negotiation Skills
- Researches reveal that majority of messages are communicated in non-verbal form between two or more people when they are face-to-face. This means that non-verbal communication has a significant impact on the outcome of negotiations. Mastering the language of non-verbal communication is an art. In addition to one's own non-verbal gestures,...
- White papers 2003-01-01
Additional Resources
- Two CUs Rate Highly In Survey Of Workplaces
- California Coast CU and North Island Financial CU proved they've got what it takes in the delicate area of employee relations and communication by winning the prestigious "Award for Workplace Excellence" employee opinion survey by Peter Barron Stark & Associates PBS. Patti McCord, director of client services at PBS,...
- Research articles 2001-02-26
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