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Resources

24 Resources for

phone service

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Did you mean telephone service (3 results)
Ready For Internet Phone Service?: 5 Things To Know
Does your business make a lot of long-distance calls? If so, you might want to consider Internet telephone service. This revolutionary breakthrough can cut your long-distance costs sharply. The Web has promised phone service for a long time. But Internet phone service is finally becoming a viable business option. This...
Tags: Telephony, TELECOMMUNICATIONS, Telecom & Utilities, Microsoft Corp., Internet phone, VoIP, adapter, phone, Internet, modem, IP, Web
White papers
GCI
GCI, General Communication, Inc., needed to overhaul most all of its systems when it decided to transfer its customers from analog phone service to Digital Local Phone Service DLPS in order to avoid loop rental charges, while taking control of the customer experience. GCI turned to Capgemini to help develop...
Tags: Capgemini, customer experience, team
Case studies
Betting the Company: A GCI Success Story
GCI, General Communication is Alaska's largest competitive local exchange carrier CLEC, providing high speed data, cable television and wireline voice services. GCI needed to overhaul most all of its systems when it decided to transfer its customers from analog phone service to Digital Local Phone Service DLPS in order to...
Tags: TVs, TV & Home Theater, Capgemini, voice service, customer experience, cable television, cable, TV
Case studies
Customer Service Wins the Broadband Competition
Cable service providers aren't exactly renowned for their excellence in customer service. Yet as broadband continues to grow and the traditional lines between phone, TV, and Internet keep fading, customer service stands out as a key differentiator. A recent BusinessWeek article elaborates the way Cox Communications has come out on...
Tags: Network technology, Telecom & Utilities, Customer relationship management (CRM), broadband, Andrew Hines, Cox Communications Inc., cable, cable company, phone, customer service
Blog posts 2007-05-21
NII Holdings: Still Plenty of Opportunity
Trade Radar Operator submits: I have written previously on NII Holdings NIHD in a post titled "NII Holdings bounces off bottom - can it keep up the momentum?" The company sells Nextel-branded cell phone service in Latin America including Brazil. The company recently reiterated that it sees no...
Tags: Emerging Market, NII Holdings Inc.
External links 2008-06-18
Alternatives to SunRocket
Pity the poor home- or small-business owner who relied on SunRocket for phone service. As you've probably heard, the country's second-largest VoIP provider went belly-up this week, leaving 200,000-plus subscribers without service. I should know: I'm one of them.Never mind that SunRocket didn't bother to warn us that the plug...
Tags: Telephony, TELECOMMUNICATIONS, Telecom & Utilities, Rick Broida, SunRocket, VoIP, phone
Blog posts 2007-07-20
Seven iPhone Selection Criteria
There are only two days left until the iPhone emerges. So are you going to get one or what? I know more than a few people who answered with a courtroom-style No! just a few weeks ago, but as the launch date approaches, at least one has changed his mind....
Tags: INTERNET, Telecom & Utilities, Cellular phones, Keyboards, Andrew Hines, Apple iPhone, AT&T Corp., cell phone
Blog posts 2007-06-27
With a Deadline Looming and an IT Department Floundering, a Midsize Telco Provided Its Programmers With On-the-Job Mentoring
The vice president of IT at Ntelos, a regional wireless and local phone service provider in Virginia and West Virginia, needed to replace the phone carrier's legacy systems with Web-based interfaces in time to meet a November 2003 Federal Communications Commission deadline for wireless number portability. The vice president chose...
Tags: Telecom & Utilities, Tools & Techniques, Development tools, TELECOMMUNICATIONS, International Data Group, vice president, legacy system, phone, software, wireless, information technology, Web
Case studies 2005-01-15
There Won't Be Any Landlines in 2013
There is a The Wall Street Journal story today about T-Mobile’s plan for a national roll-out of Hotspot @ Home - its WiFi enabled cellphone service. Currently, according to The Journal, phones from Nokia and Samsung can be used with both traditional cellular towers and some WiFi hotspots; the...
Tags: Telecom & Utilities, Tom Evslin, Mainframe Computers, phone
Blog posts 2007-05-03
BNET Daily Dispatch: JetBlue, Microsoft, Retail Sales, and Vonage
JetBlue Airways said today that it replaced its CEO David Neeleman. Neeleman, the company's founder, had been at the helm since 1998 and will assume the role of the company's non-executive chairman. The company said they planned for the change for some time. Last Valentine's Day, JetBlue had several...
Tags: Sales strategy, Sales force management, Telecom & Utilities, Joseph De Avila, Vonage Holdings Corp., JetBlue Airways Corp., David Neeleman, sales, Microsoft Corp.
Blog posts 2007-05-10
Carving Out Time
Has one seen the ad for the cell phone service that touts the ability to roll one's unused minutes to the next month? The author would like to be able to do that for the minutes in his day. Time is one's most valuable resource these days. The growing demands...
Tags: CIO, cell phone service, cell phone, advertisement
White papers
Has Broadband Found Its True Calling? A Vision for Voice Over Internet Protocol
Successful VoIP rollouts will depend on business strategies that leverage hybrid networking environments. Even today, leading companies and government agencies are implementing dedicated (or in-house) IP networks. Such networks take the place of local and long distance phone service inside the enterprise, but interface with the public switched network for...
Tags: Telephony, NETWORKING, TELECOMMUNICATIONS, Network technology, Telecom & Utilities, VoIP, IP network, business strategy, IP, network, vision, broadband, environment, phone
White papers 2004-01-01
Vonage Losing Customers: Who and What's to Blame?
Although Internet phone service provider Vonage added 57,000 customers this quarter, Comcast, which bundles VoIP with other broadband services, added more than ten times more subscribers -- taking over as the industry leader. While Vonage founder and CEO Jeffrey Citron attributes the stalling customer growth to decreased advertising...
Tags: IPO, Telephony, Financial Planning, Investment, VOIP, TELECOMMUNICATIONS, Lori Deschene, Vonage Holdings Corp.
Blog posts 2007-08-15
Verizon Repeats Plan to Close Alltel Deal By Year-end
NEW YORK (Reuters) - Verizon Communications Inc Chief Executive Ivan Seidenberg, in a television interview on Tuesday, reiterated the company's goal to close its planned acquisition of Alltel by the end of the year. "The end of the year looks like a good...
Tags: Alltel Corp., Verizon Communications Inc., Business Services, TVs, Advertising & Promotion, Tv & Home Theater, Cellular Phones, Personal Technology
News items 2008-07-22
Apple Unveils New iPod Touch Amid Media Frenzy
Apple Unveils New iPod Touch Amid Media FrenzyiPod TouchI want one of those touch iPods. I can't afford a new phone service, but I like the user interface a lot! I have only owned one iPod before, and it was the little shuffle.Great article, Jessica.RE: Apple Unveils New iPod Touch...
Tags: Digital music, Telecom & Utilities, New iPod Touch, Media Frenzy, Apple Inc.
Discussion threads 2007-09-05
Brooks Fiber Properties: CTMT Has Experience With Helping Telecommunications Companies Realize Their Operating Goals
Colliers Turley Martin Tucker has significant experience with helping hyper-growth telecommunications companies realize their operating goals. The challenge put forth was to provide a wide range of real estate services to a rapidly expanding telecommunications company. The solutions offered were to meet the company's critical path scheduling by negotiating complex...
Tags: Telephony, Telecom & Utilities, Leadership, Strategy, strategic management, real estate, telecommunications company, telecommunications, database, phone
Case studies
Voice 2.0 – Fuggetaboutit!
There isn't gonna be a new killer voice application! Old friends from my VoIP days aren't gonna believe it's me saying that but with lots of hindsight it's the truth. New phones? Yes! Different pricing? Yes! New features? Sure. Major new...
Tags: Telecom & Utilities, Voice Mail, phone, mobile
Blog posts 2007-02-04
Fetch Information Fast with Google SMS
It always surprises me how few people know about Google SMS, arguably the most useful cell-phone service on the planet. If you know how to send a text message, you can retrieve a wealth of valuable information: local business listings, stock quotes, driving directions, flight status, airline contact info, language...
Tags: Text messaging/SMS/MMS, Telephony, Cellular phones, Rick Broida, Google SMS, SMS, Google Inc.
Blog posts 2007-07-30
Investigating Mobile Marketing
Mobile marketing, which refers to marketing on a mobile device like a cell phone, allows you to target prospects anytime, anywhere. Assuming that mobile devices are always on and connected, they're always available as communications media. This means you can access customers and prospects when they are at home, at...
Tags: Advertising & Promotion, BNET Editorial, mobile marketing, Interactive Advertising Bureau, mobile, direct marketing, mobile Internet, B2B, advertisement, mobile commerce, mobile device, marketing, acquisition, mobile network, Internet search advertising, media, ROI, e-mai
Articles 2007-11-19
Microsoft to acquire majority stake in MSN Israel
Microsoft is to acquire the 50.1% stake in MSN Israel currently owned by Israeli communications firm, Internet Gold. The move will establish Microsoft as the portal's sole operator, and may lead to a number of job cuts, says Israeli business paper Globes. The deal is due to close by...
Tags: Microsoft Corp., Internet Gold
News items 2008-07-07