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	<title><![CDATA[Primus Knowledge Solutions | Company News & Executive Profiles | BNET]]></title>
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	<description><![CDATA[Latest company news & analysis, recent events, stock quotes, earning call transcripts, with profiles and descriptions of top business executives for Primus Knowledge Solutions]]></description>
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		<title><![CDATA[Mitchell-Wright Technology Group Issues Open Letter to Art Technology Group Inc.'s Shareholders Opposing Proposed Merger with Primus Knowledge Solutions]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2004_Sept_30/ai_n6218347]]></link>
		<description><![CDATA[CINCINNATI -- Mitchell-Wright Technology Group LLC today issued the following open letter to all Art Technology Group Inc.'s (NASDAQ: ARTG) shareholders:]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 30 Sep 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/merger.html"><![CDATA[merger]]></category>
		<category domain="http://resources.bnet.com/topic/primus+knowledge+solutions.html"><![CDATA[Primus Knowledge Solutions]]></category>
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		<title><![CDATA[Seattle-Based Primus Knowledge Solutions Buys Back Options from CEO.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5553/is_200311/ai_n22001381]]></link>
		<description><![CDATA[By Tricia Duryee, The Seattle Times Knight Ridder/Tribune Business  News    Nov. 6--Exactly one week after reporting its first-ever quarterly  profit,  Seattle-based Primus Knowledge Solutions said it has paid  almost $1 million to  buy back its chief executive officer's stock  options, most...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 06 Nov 2003 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/primus+co..html"><![CDATA[Primus Co.]]></category>
		<category domain="http://resources.bnet.com/topic/primus+knowledge+solutions.html"><![CDATA[Primus Knowledge Solutions]]></category>
		<category domain="http://resources.bnet.com/topic/seattle+times+co..html"><![CDATA[Seattle Times Co.]]></category>
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		<title><![CDATA[Seattle-Based Primus Knowledge Solutions Posts First Profit since Going Public.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5553/is_200310/ai_n21957897]]></link>
		<description><![CDATA[By Tricia Duryee, The Seattle Times Knight Ridder/Tribune Business  News    By Tricia Duryee, The Seattle Times Knight Ridder/Tribune Business  News  ]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 29 Oct 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/primus+knowledge+solutions.html"><![CDATA[Primus Knowledge Solutions]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[Primus Knowledge Solutions Distinguished by Kmworld Magazine as One of the ''100 Companies That Matter in Knowledge Management in 2003'']]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2003_Feb_27/ai_98121027]]></link>
		<description><![CDATA[Business Editors/High-Tech Writers  SEATTLE--BUSINESS WIRE--Feb. 27, 2003  Primus Knowledge Solutions (Nasdaq:PKSI) today announced that the company was distinguished by KMWorld magazine as one of the "100 Companies that Matter in Knowledge Management in 2003."  This listing was compiled by the publication's editorial team and identifies organizations that...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 27 Feb 2003 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/km+world.html"><![CDATA[KM World]]></category>
		<category domain="http://resources.bnet.com/topic/knowledge.html"><![CDATA[knowledge]]></category>
		<category domain="http://resources.bnet.com/topic/primus+co..html"><![CDATA[Primus Co.]]></category>
		<category domain="http://resources.bnet.com/topic/primus+knowledge+solutions.html"><![CDATA[Primus Knowledge Solutions]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[SOFTWARE]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[Primus Knowledge Solutions Announces Free Live Web Seminar ``Knowledge Management for Help Desks'']]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2003_Jan_28/ai_96948630]]></link>
		<description><![CDATA[Business Editors & Technology Writers]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 28 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/knowledge.html"><![CDATA[knowledge]]></category>
		<category domain="http://resources.bnet.com/topic/knowledge+management.html"><![CDATA[knowledge management]]></category>
		<category domain="http://resources.bnet.com/topic/primus+knowledge+solutions.html"><![CDATA[Primus Knowledge Solutions]]></category>
		<category domain="http://resources.bnet.com/topic/web.html"><![CDATA[Web]]></category>
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		<title><![CDATA[Primus Customer Motorola Successfully Embodies Six Sigma Quality Initiative for 25 Years; Primus Knowledge Solutions Releases White Paper 'Six Sigma: The Pursuit of Perfection']]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2003_Jan_14/ai_96414300]]></link>
		<description><![CDATA[Business Editors/High-Tech Writers]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 14 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/motorola+inc..html"><![CDATA[Motorola Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/primus+knowledge+solutions.html"><![CDATA[Primus Knowledge Solutions]]></category>
		<category domain="http://resources.bnet.com/topic/six+sigma.html"><![CDATA[Six Sigma]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MOT</category>
		<category domain="tickers">MOT</category>
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		<title><![CDATA[Primus Knowledge Solutions Enables FrontRange Solutions to Consolidate Six Search Engines Into One &#151; Powered by Primus Answer Engine]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2003_Jan_7/ai_96190537]]></link>
		<description><![CDATA[Business Editors/High-Tech Writers]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 07 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/frontrange+solutions+inc..html"><![CDATA[FrontRange Solutions Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/primus+knowledge+solutions.html"><![CDATA[Primus Knowledge Solutions]]></category>
		<category domain="http://resources.bnet.com/topic/search+engine.html"><![CDATA[search engine]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[Primus Knowledge Solutions Launches Primus Answer Engine Version 3.0]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2002_Dec_2/ai_95489229]]></link>
		<description><![CDATA[Business Editors, High-Tech Writers]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 02 Dec 2002 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/primus+knowledge+solutions.html"><![CDATA[Primus Knowledge Solutions]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[Knowledge Management Best Practices: Turning Information Into a Corporate Asset for Call Centers, Help Desks and Other Support Environments]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=165442]]></link>
		<description><![CDATA[The most effective Knowledge Management systems are able to access information from multiple documents and databases, capture it in a centralized knowledgebase, and continually improve it for ongoing use by individuals seeking answers. Typically, these individuals comprise the support agents in customer support environments, as well as the customers, employees,...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
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		<pubDate>Sun, 01 Dec 2002 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/asset.html"><![CDATA[Asset]]></category>
		<category domain="http://resources.bnet.com/topic/knowledge+management+system.html"><![CDATA[Knowledge Management System]]></category>
		<category domain="http://resources.bnet.com/topic/knowledge.html"><![CDATA[Knowledge]]></category>
		<category domain="http://resources.bnet.com/topic/environment.html"><![CDATA[Environment]]></category>
		<category domain="http://resources.bnet.com/topic/primus+knowledge+solutions.html"><![CDATA[Primus Knowledge Solutions]]></category>
		<category domain="http://resources.bnet.com/topic/knowledge+management.html"><![CDATA[Knowledge Management]]></category>
		<category domain="http://resources.bnet.com/topic/help+desk.html"><![CDATA[Help Desk]]></category>
		<category domain="http://resources.bnet.com/topic/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
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		<title><![CDATA[Primus Knowledge Solutions Reports Third Quarter Sequential Revenue Growth of 45%]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2002_Oct_29/ai_93540772]]></link>
		<description><![CDATA[Business Editors/High-Tech Writers]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 29 Oct 2002 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/primus+knowledge+solutions.html"><![CDATA[Primus Knowledge Solutions]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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