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BNET Resources

FirstCaribbean Builds Sales Momentum and Ensures Data privacy in 15 Countries: FirstCaribbean International Bank needed to standardize and automate processes in its retail banking business in 15 countries and a number of currencies. To achieve its goal of significantly increasing sales following a merger, the bank sought a hosted CRM solution that would be quick to implement. After evaluating Siebel On...; Tags: Sales strategy, Sales force management, Customer relationship management (CRM), Salesforce.com Inc., hosted CRM, CRM, sales, bank, CRM solution, on-demand, banking, merger; Case studies
privacy, Confidentiality, and Data Sharing: It is clear from the legislative history on privacy that when a person provides information to the government, or to a private entity, they do not give up all rights to how those data are used. Conversely, when the government receives information from the public, it is not free to...; Tags: Vertical industries, National Academy of Sciences, government, data sharing; White papers
Maintain Your privacy And Security: Microsoft is committed to protecting your computer's privacy and security and assisting you in keeping your computer and network secure. This paper provides information on features of Business Contact Manager for Outlook affect the privacy or security of your business data, e-mail messages, tasks, appointments, financial data of your customers,...; Tags: PRODUCTIVITY, privacy, security, best practice, computer, Microsoft Corp., financial, Web site, e-mail, network, Web; White papers
Realtime Publishers: Understanding how privacy and government regulations affect email compliance: Email compliance is just one instance of the regulatory impact on IT operations. There are a number of privacy and corporate governance regulations that apply to email services, and the list of such laws is likely to grow. Fortunately, many regulatory requirements coincide with business requirements for security, business continuity,...; Tags: Regulations, McAfee Inc., compliance, regulation, privacy, corporate governance, business continuity, e-mail, security; White papers
He privacy Lawyer: Managing Cybercrime, privacy and Cyber-Abuse Risks: Many employers are choosing to notify employees in advance that their activities may be monitored. These notices may be contained in a written E-mail policy or within the employee handbook. Under any circumstances, they should be acknowledged in writing by the employer. An employer cannot simply allow employees to communicate...; Tags: Policies and procedures, employee handbook, e-mail; White papers

Steve Gal: Preventing Unsolicited Marketing: In ten years as a technology entrepreneur, Steven Gal has become an established expert in identity management and information privacy. Now Chairman and CEO of ProQuo, Gal describes how his company can help protect the identities of consumers while bringing in revenue from direct marketers in the process.; Tags: information privacy, identity management, marketing; Videos 2008-03-08
Web-Tracking Vs. privacy: The New York Times ran a front-page story today about how companies are collecting massive amounts of data about what people search for on the Internet, and the pages they visit, so they can target them with specific advertisements. Yahoo alone is collecting data more than 2,500 times per month...; Tags: Channel management, William Baker, Web; Blog posts 2008-03-10
Windows (Image Gallery: Best and Worst Workplace Design): Windows (Image Gallery: Best and Worst Workplace Design)The UK seems to have it right after all!My new company is about to have a new building built and as I had been asked to input into the design requirements I went into this article hoping for lots of ideas. Having...; Tags: Construction, Worst Workplace Design, Image Gallery, privacy, Microsoft Windows; Discussion threads 2008-03-06
Networking Over the Internet: The Emerging World of Peer-to-Peer Commerce: Peer-to-peer embraces the networking capabilities of the Internet. “P2P” as dubbed by advocates enables the sharing and direct publication of resources and also allows the unused processing capability of computers to be shared and used more productively. While the peer-to-peer concept has, in fact, been around for decades, it’s grown...; Tags: Peer to peer (P2P), PRODUCTIVITY, BNET Editorial, P2P, client-server, voice call, Skype Technologies S.A., Napster Inc., computer, music, Internet, network, Web browser, Web, server, Web site, environment, security; Articles 2008-01-03
Why privacy Invasion with Behavioral Targeting Is a Non-issue: The backlash over Facebook's Beacon initiative has a lot of people upset over online invasion of privacy -- and a lot of behavioral targeting enthusiastsÂ livid that the social networking site set the BTÂ industry back. However, as Marketing Guru Seth Godin points out, people don't truly care about privacy; they care...; Tags: Lori Deschene, behavioral targeting, Marketing Guru Seth Godin; Blog posts 2007-12-12
Trust Is The Future Of privacy: There are moments when the clouds part, but then privacy becomes lost in legal terminology and weighty information contracts. Unintelligible terms and conditions, privacy documents which reference their own clauses, but rarely the consumer's own interests, serve as the touch point for consumers. When we do not trust an institution...; Tags: privacy, brand; White papers 2007-10-16
privacy Policy: The Privacy policy explains that employees are not to have any expectation of privacy with respect to any material on company or client property. It further explains privacy as it relates to computer, e-mail, voice mail, facsimiles, and the like.; Tags: privacy, fax, e-mail, computer; Tools & templates 2007-11-16
Facebook Loses Face (and Customers) with 'Beacon': Sometimes social networking gets a little too social. Just ask Facebook CEO Mark Zuckerberg, who this week penned a very public mea culpa for introducing a new "feature" called Beacon that divulged Facebook users' shopping habits to people in their networks. Facebook and other innovators...; Tags: Sean Silverthorne, Facebook, social networking; Blog posts 2007-12-07
Preserving Data privacy In Outsourcing Data Aggregation Services: Advances in distributed service-oriented computing and internet technology have formed a strong technology push for outsourcing and information sharing. There is an increasing need for organizations to share their data across organization boundaries both within the country and with countries that may have lesser privacy and security standards. Ideally, the...; Tags: Storage, Emory University, outsourcing, data sharing, security standard, database, knowledge, Internet, security; White papers 2007-07-13
An Empirical Approach To Understanding privacy Valuation: The purpose of this paper is to detect the presence of sophisticated economic motives behind individual concerns for privacy. Theories of privacy demands in commercial contexts have assumed an economically aware and sophisticated consumer, capable of evaluating the indirect consequences of information transmission. We present evidence, from a large-scale experiment...; Tags: privacy, valuation, theory; White papers 2007-04-25
When Does the Boss Become Big Brother?: Sure, you know you can't Google porn at work and that you have limited privacy rights (Read: virtually none) when it comes to company-owned computers and phones. But can senior management intrude too much on employees' work lives? Do off-duty employees have privacy rights? Nolo, the legal resource website, has...; Tags: Joseph De Avila, monitoring; Blog posts 2007-02-15
Electronic Medical Records: privacy and Security Concerns: Although lagging behind other industries in embracing information technology over the last twenty years, the healthcare industry is finally beginning to harness the power of information technology. While health information technology HIT brings many promises, security of personal and health information is of utmost importance. Many see the advent of...; Tags: Vertical industries, HEALTHCARE, Benefits, E-health, electronic health record, health care, information technology, security, industry; White papers 2006-05-01
Consumer privacy and an Effective CRM Strategy: The digital networked economy brings a new paradigm of information flow and interactivity to business and consumers. Yet people are opting out of unsolicited telemarketing call lists, and they are growing more wary of the possibilities of privacy infringement. What's wrong? In some ways, business and other data-handling institutions have...; Tags: PRODUCTIVITY, Advertising & Promotion, Customer relationship management (CRM), BT Group Plc., CRM, telemarketing, technique, sales; White papers 2005-12-12
EDS Canada Financial Services privacy and Customer Relationship Management Survey: EDS and Ipsos Reid conducted a study that reveals Canadian consumers' habits, perceptions and requirements concerning the growing use of CRM systems, and the security and privacy of their personal information. Their responses confirm a high level of confidence that banks and financial institutions are addressing their security and privacy...; Tags: Customer relationship management (CRM), Financial services, Enterprise software, Electronic Data Systems Corp., CRM system, security, CRM, survey, bank, financial; White papers 2005-09-01
EDS U.S. Financial Services privacy and Customer Relationship Management Survey: EDS and Ipsos Reid conducted a study that reveals American and Canadian consumers' habits, perceptions and requirements concerning the growing use of Customer Relationship Management CRM and the security and privacy of their personal information. Their responses confirm a high level of confidence that banks and financial institutions are addressing...; Tags: Financial services, Electronic Data Systems Corp., financial, security, CRM, bank, survey; White papers 2005-09-01