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- Altiris Announces New Web-Based Helpdesk Solution with Advanced Problem Management and Problem Resolution Features
- Business Editors/High-Tech Writers
- Research articles 2002-02-13
- Gomez Integrates WorldView with HP OpenView Internet Services; Becomes HP Platinum Business Partner; Alliance Represents Next Generation in Automated Problem Management by Reducing Cost and Complexity
- LEXINGTON, Mass. -- GomezR, Inc., a leading Internet performance management intelligence company, today announced the immediate availability of Gomez WorldView for HP OpenView Internet Services. The integration of Gomez WorldView with HP OpenView Internet Services 6.0 is designed to reduce the cost and complexity of problem management by automating previously...
- Research articles 2005-08-29
- SERENA Software Announces Availability of New Desktop Software Configuration Problem Management Tool
- BURLINGAME, Calif.--BUSINESS WIRE--Dec. 15, 1998--
- Research articles 1998-12-15
- Opalis Delivers Run Book Automation Solution to Integrate, Automate Incident and Problem Management for BMC Remedy Action Request System
- Run Book Automation Leader Achieves Certification for BMC Remedy Action Request; Continues Commitment to BMC Customers With Latest Integration Pack
- Research articles 2007-03-05
- HP Announces New Functionality In HP OpenView Solution Framework For Managing Multiple Domains Throughout An Enterprise; Centralized Operations and Problem Management Now Include Cooperation Among Multiple Management Centers
- PALO ALTO, Calif.--BUSINESS WIRE--May 31, 1995--Hewlett-Packard Company today announced a new version of the HP OpenView OperationsCenter software for managing multiple distributed domains throughout an enterprise. As a key component of the HP OpenView Solution Framework, OperationsCenter is HP's leading, central-operations-management and problem-management solution.
- Research articles 1995-05-31
- Peregrine Systems expands ServiceCenter application suite to provide departmental help-desk solutions; ServiceCenter 1.1 brings integrated problem-management resources to help-desk administrators at the departmental level
- CARLSBAD, Calif.--BUSINESS WIRE--July 31, 1995--Peregrine Systems Inc. Monday announced ServiceCenter 1.1, the only integrated suite of information and technology-management applications designed to provide organizations with the ability to combine, integrate and proactively manage all of their help-desk activities.
- Research articles 1995-07-31
Additional Resources
- Softlab supplies the remedy to keep system users smiling; Softlab`s ENABLER blue solution integrates Remedy AR System and Softlab STARS Problem Management Systems to increase support desk responsiveness and reduce administrative overheads.
- M2 PRESSWIRE-3 February 2000-SOFTLAB: Softlab supplies the remedy to keep system users smiling; Softlab`s ENABLER blue solution integrates Remedy AR System and Softlab STARS Problem Management Systems to increase support desk responsiveness and reduce administrative overheads C1994-2000 M2 COMMUNICATIONS LTD ...
- Research articles 2000-02-03
- Cabletron and Seagate team for net management. (network management)
- Having dramatically boosted its presence in network management during the past year via its Spectrum product, Cabletron (Rochester, NH) has upped the ante by developing an integration plan for a sophisticated problem management offering from Seagate Having dramatically boosted its presence in network management during...
- Research articles 1996-04-01
- An Application Of Network Management At A Large Computing Service
- Productive operation of a large computer network serving multiple user facilities in conjunction with several host sites requires the use of network management. As treated here, network management includes an array of such methods as communication systems management, problem management, change management, and inventory management. In this paper the use...
- White papers 2003-02-12
- Networx bought by Legent. (management applications company bought by systems and network management software company) (Mergers/Acquisitions/Alliances)
- Legent Corp. has signed a letter of intent of acquire privately held Networx Inc., a Bellevue, Wash.-based developer of problem management applications for client/server computing. Legent says the deal gives it leading-edge technology that will accelerate its more into the client/server management arena. Networx...
- Research articles 1993-09-06
- IT Asset Management: How to Improve the Business of IT
- Just as state-of-the-art technology can drive a company's earnings, mismanagement of those assets can erode its profits. This article outlines that managing IT assets effectively improves the bottom line, minimizes risk exposure, and increases the return on a company's technology investment. It leads to informed decision-making regarding such issues as...
- White papers
- Analyst firm reports greater sophistication in IT service management market
- IT service management is no longer the exclusive preserve of large enterprises. According to a recent Gartner study, the overall service desk market grew by 13% in 2005. Much of the growth in the small and midsize business SMB service desk market is attributed to businesses looking beyond incident...
- Research articles 2006-12-01
- Legent A Key Member of HP's Expanded OpenView Solution Partners Program; Companies Team to Deliver OpenView-Based Systems Management Solutions
- HERNDON, Va.--BUSINESS WIRE--Feb. 27, 1995--Legent Corporation today announced its support for Hewlett-Packard Company's OpenView Solution Partners Program. This program provides services for application developers to tightly integrate their products with HP OpenView OperationsCenter, a key component of the recently announced HP OpenView Solution Framework. Legent also highlighted several...
- Research articles 1995-02-27
- iConclude Extends the Power of Microsoft System Center; iConclude Repair System™ Streamlines Management of Mission-Critical Application Environments
- SAN DIEGO -- iConclude, an innovator in problem management and incident resolution solutions, today announced version 2.0 of iConclude Repair SystemTM, featuring deep integration with Microsoft System Center for a complete end-to-end solution for monitoring, diagnosis, repair, maintenance and reporting of Microsoft Infrastructure. The combined solution of Microsoft System Center...
- Research articles 2006-04-25
- The Why, What, and How of Management Innovation
- The Idea in Brief Breakthroughs in your company's management processes--such as creation of intellectual property, brand building, talent development--deliver potent competitive advantages. By perfecting the industrial research laboratory, for example, General Electric won more patents than...
- Articles 2008-04-01
- Workplace Bullying: A Management Primer
- Workplace Bullying: A Management PrimerRE: Workplace Bullying: A Management PrimerThis is a very important article on Bnet because it addresses a very important issue in workplaces today. Not many of us are fortunate enough to have a good workplace without interventions in terms of harassment. Fewer still are lucky not...
- Discussion threads 2008-10-28
- Five Warning Signs of a Problem Overachiever
- Five Warning Signs of a Problem OverachieverFive Warning Signs of a Problem OverachieverOverachievers are often times obsessed with their OWN PERSONAL achievements and brag about it even if subtilyforgetting that no one actually succeeds without the input of colleagues. They crave attention and pampering because of "their achievements". ...
- Discussion threads 2007-11-29
- Getting to the Root of a Problem
- Organizations often respond to financial and market imperatives by resolving problems with short-term solutions. Often, there are procedures in place to guide people's actions so that they spend minimal time on original thinking and then focus on the immediate requirements of the job. However, constantly relying on quick fixes requires...
- Articles 2007-10-11
- Multidisciplinary Information Management in Construction Industry, Example of Facilities Management
- Information management is mainly dealt as a research problem of information services or as a database management problem of CAD systems. In this paper several approaches to the construction information handling are discussed; information creation, transfer and retrieval. Actually, construction information management is a multidisciplinary task; a mixture of parameters...
- White papers 2002-09-01
- Management Consulting = Huge Ripoff?
- I've met dozens of management consultants over my fairly long career in business. Some of them were really smart guys who really can help companies. Even so, I think that the vast majority of management consultants are worse than useless. In most cases,...
- Blog posts 2008-11-08
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