Productive operation of a large computer network serving multiple user facilities in conjunction with several host sites requires the use of network management. As treated here, network management includes an array of such methods as communication systems management, problem management, change management, and inventory management. In this paper the use...
Just as state-of-the-art technology can drive a company's earnings, mismanagement of those assets can erode its profits. This article outlines that managing IT assets effectively improves the bottom line, minimizes risk exposure, and increases the return on a company's technology investment. It leads to informed decision-making regarding such issues as...
Lousy CRM implementations are the result of lousy management, not lousy technology. While the vendors do bear some responsibility for the ungainliness of many implementations, if CRM is driving you crazy, it’s because your management is using CRM in a crazy way. Here’s how to deal with the...
