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- Guidance on the Process Approach to quality management systems
- This guidance document is intended to help users of the ISO 9000:2000 series of standards to understand the concepts and intent of the "process approach" to quality management systems. It is not limited to the requirements of ISO 9001:2000, and is not intended to provide guidance for conformity assessment purposes....
- White papers 2001-05-17
- A Practical Guide to Designing the Process Approach
- The process approach is based upon good management practice and therefore its adoption and effective implementation should improve organisational performance. Involving top management in the design of the high level processes will demonstrate that the QMS will benefit all aspects of performance and increase customer satisfaction. For further details refer...
- White papers 2003-01-01
Additional Resources
- Behavior Matters: A Process Approach To Performance Management - What's Wrong With Performance Management?
- Performance management is a key element of most significant process efforts. In most organizations, it is limited to appraisals alone. In some, it encompasses a loose process comprised of goal and standard setting, intermittent coaching, and year-end performance evaluation. In very few organizations, performance management is viewed as a more...
- White papers 2004-04-01
- ISO 9001: 2000's process approach
- A new concept or the same old stuff? With all the guidance on ISO 9001:2000 already published, you would think everyone would understand the process approach as a basic concept of the revised standard. Jeffrey H. Hooper discussed this approach in an earlier article in Quality Progress,1 and chapters two,...
- Research articles 2002-07-01
- Process Approach to Production Management in a Construction Company
- The article contains the discussion of process approach to managing a company and an example of using this method in research and reengineering of a concrete mixture plant. In order to carry out the research, the interaction matrix of producing concrete mixture was worked out. The results obtained from simulating...
- White papers 2002-06-25
- ISO 9001:2000 Process Approach Compatible with Business Structure
- The article explains the importance of quality specifications under the ISO 9001 : 2000 . It overviews the quality management system of how ISO 9001 is a process approach compatible with business structure. It also tells how these standards help in adding value to the business assessments and in increasing...
- White papers 2003-01-01
- 5 Steps to Adopting a Business Process Approach to Management
- The customer/stakeholder focus of the business process approach to management asks two simple questions: Who are your customers/stakeholders, and what are the benefits that your organization offers them? The first step in answering these questions is to determine exactly who those customers and stakeholders are. Who buys or uses your...
- White papers
- The Complete Guide to Understanding & Implementing ISO 9001's Process Management Requirements
- The concept of applying a "process approach" to managing a quality management system is clearly the most radical change made to ISO 9001 with the release of the 2000 version of that standard. It has become the source of great confusion across all affected parties. The article summarize, ISO 9K2K...
- White papers 2003-05-01
- Sustaining Operational Resiliency: A Process Improvement Approach To Security Management
- Organizations face an ever-changing risk environment. The risk that emanates from the day-to-day activities of the organization, operational risk, is the subject of increasing attention, particularly in the banking and finance industry, because of the potential to significantly disrupt an organization's pursuit of its mission. Security, business continuity, and IT...
- White papers 2006-04-01
- Towards a process view of business case for sustainable development: lessons from the experience at BP and Shell.
- This paper seeks to complement empirical studies that have been done in researching the `business case' For sustainable development. Drawing on the process approach within strategic management, the paper offers a way of viewing the role of sustainabl This paper seeks to complement empirical studies that...
- Research articles 2003-03-22
- Business Process Modeling and Standardization
- The emerging interest in the process approach is giving rise to numerous expectations and views. Whether it is Business Process Reengineering BPR, Business Process Management BPM, Activity Based Costing ABC, or Business Activity Monitoring BAM, process modeling is at the core of each of these approaches. The arrival of modeling...
- White papers 2004-12-01
- A Process Approach to ISO 9001:2000
- "To manage this business process, the organization develops management systems, including financial, human resources, materials, creative, deployment, quality, environmental, health and safety, and other management systems. Some of these systems will meet international standards. A business process map is a very significant tool as part of Quality Management systemQMS....
- White papers 2003-01-01
- Which Will Be Most Successful For Your Current Change Effort A Change Process Approach Or A Change Tool Approach?
- Change is inevitable in today's dynamic business environment. Organizations have to successfully manage change in order to stay afloat amidst intense competition. Some changes arise from factors internal to the organization such as alteration of the organizational structure and changes in employee demographics. Organizations are evolving myriad orientations to leading...
- White papers 2002-02-01
- A Process Approach to Performance Management
- Performance management is always a controversial topic. In most organizations, it is limited to appraisals alone. In some, it encompasses a loose process comprised of goal and standard setting, intermittent coaching, and year-end performance evaluation. In very few organizations, performance management is viewed as a more comprehensive approach to leveraging...
- White papers 2004-05-24
- A Process Approach to Protecting Privileged Accounts & Meeting Regulatory Compliance
- This white paper outlines a sound process-based approach in protecting critical privileged accounts that are found in virtually every application, database and infrastructure device throughout enterprises. This paper will present BeyondTrust PowerKeeper as a solution to secure passwords for privileged accounts in heterogeneous IT environments. Through features such as automated...
- White papers 2009-10-14
- Deregulating Electric Utilities: A Market-Process Approach
- The basic assumptions on which public utility regulation have been built are increasingly challenged. Longstanding policy prescriptions no longer have unwavering support from academicians, politicians, or executives in the regulated industries. There appears to be a widespread recognition that, due to exhaustion of scale economies, the generation sector of the...
- White papers 2003-12-15
- Enhancement Of Financial Risk Management With The Aid Of Analytic Hierarchy Process
- Rapid growth in financial markets, increasing volatility and globalization are the main reasons of growing importance of Financial Risk Management FRM which becomes a serious matter not only for financial institution. Several risks, possible targets and measures of each dimension of risk, several types of tools and techniques come together...
- White papers 2003-07-08
- Is Your Sales Process Obsolete?
- Is Your Sales Process Obsolete?Embrace Technology in your sales processI couldn't agree more with this article regarding the sales process. Back in the "industrial age" sales people could obtain an appointment and meet with a prospect and provide them with their company information in hopes of making a sale....
- Discussion threads 2007-04-05
- A New Approach to Business Process Management: BPM as a Seamlessly Integrated Component Suite of Enterprise Applications
- A new approach to BPM technologies is needed to process-enable enterprise applications easier and to reduce integration cost. Instead of letting BPM products taking the driver seat, this approach looks at the technical requirements of business process management element in enterprise application context and offers BPM component suites that can...
- White papers 2003-09-01
- Algae expert calls LiveFuels' biofuel-from-fish approach not 'impossible'
- One of the world's leading algae experts says a new biofuel-from-fish approach pursued by algae innovator LiveFuels seems at least plausible. Dr. John Benemann, one of the authors of a seminal U.S. National Renewable Energy Laboratory report from 1998 on biofuel from algae and aninternationally-recognized bioenergy expert said he thinks...
- News items 2009-08-13
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