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5 Resources for

process improvement and process management

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Spotlight on process management
Managing processes is a central issue in modern improvement theory. The writers of this article tries to explain why they believe that in order to manage processes effectively it is essential to create good process control and an effective information system. The 7M approach for classifying different causes for process...
Tags: Process Management, Cause, Institute Of Quality Assurance, Process Improvement, Strategy, Enterprise Software, Quality, Business Operations, Management, Software
White papers 2002-03-01
The Complete Guide to Understanding & Implementing ISO 9001's Process Management Requirements
The concept of applying a "process approach" to managing a quality management system is clearly the most radical change made to ISO 9001 with the release of the 2000 version of that standard. It has become the source of great confusion across all affected parties. The article summarize, ISO 9K2K...
Tags: Process, Process Management, ISO 9001, Oxebridge Quality Resources, Tqm/Six Sigma/ISO 9000, Iso standards, Process Improvement, It Operations, Quality, Business Operations
White papers 2003-05-01
A Marriage Made in Heaven: Combining Six Sigma With Process Management to Reach Unprecedented Levels of Business Performance
There is a growing movement among leading companies to combine their various business process change efforts. This article describes how recent efforts to combine Six Sigma and BPM technologies have resulted in major advances in business performance. It illustrates how organizations in various industries combine BPM technologies and Six Sigma...
Tags: Process Management, Performance, BPM, CommerceQuest, Six Sigma, Tqm/Six Sigma/ISO 9000, Business Process Automation, Process Improvement, Operational Planning, Strategy, Enterprise Software, Quality, Business Operations, It Operations, Management, Software
White papers 2005-09-01
The Convergence of Six Sigma and Process Management
This paper presents the compelling reasons why recent technology advancements are creating an accelerated trend to combine Process Management and Six Sigma to form a more robust approach to sustainable business performance improvement. Process Management and Six Sigma methodologies have been in existence for more than 15 years. Both approaches...
Tags: Process Management, Convergence, Business Process Trends, Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Enterprise Software, Quality, Business Operations, It Operations, Software
White papers 2004-12-01
Six Sigma in Service Process Management
This paper describes the service industry. Service Processes consume a large portion of a company's operating margin and it is not surprising that of late, Six Sigma efforts have been directed at these processes in an effort to model, measure, modify and improve them. Typical problems in Six Sigma efforts...
Tags: Process Management, Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Quality, Business Operations, It Operations
White papers 2004-11-04

Additional Resources

CollabNet® Subversion™ On Demand Provides Zero-Footprint Platform for New Class of Collaborative Applications; CollabNet and Ivis Technologies Provide Process Improvement and Project Management for All Sizes of Businesses
BRISBANE, Calif. -- CollabNet, a leading provider of on demand distributed software development solutions, announced that Ivis Technologies (www.ivis.com), a leading provider of process management software, will deliver its Ivis xProcess version 2.1 process improvement and project management software utilizing CollabNet Subversion On Demand as a zero-footprint platform.
Tags: process improvement, project management
Research articles 2006-06-20
Hertz Names Lois I. Boyd Sr. VP, Process Improvement and Project Management
Hertz Global Holdings, Inc. (NYSE: HTZ) announced that Lois I. Boyd has been appointed Senior Vice President, Process Improvement and Project Management. Ms. Boyd joins Hertz from Tenneco, Inc. where she served for the last four years as Vice President and General Manager, Global Commercial Vehicle Segment, Specialty...
Tags: Hertz Corp., process improvement, project management
Research articles 2007-11-30
Axiom:1 - Process Improvement And The Balanced Score Card
Process improvement efforts are often complemented with a Balance Score Card BSC. A BSC provides senior management and executives with a comprehensive set of Key Result Indicators KRI to assess how the organization is progressing toward meeting its strategic goals. It is typical to see a strategic goal in a...
Tags: Card, Axiom:1, Process Improvement Effort, Balance Score Card, Process Improvement, Quality, Business Operations
White papers 2009-10-08
Product Lifecycle Sourcing: Creating Real Process Improvement and Reducing Costs
Real process improvement is difficult given the pace and complexity of both product development and strategic sourcing. Process integration and "perfect information" that only technology can provide is required. That is why Product Lifecycle Sourcing PLS integrates strategic sourcing and product lifecycle management, enabling common processes and information for engineering,...
Tags: UGS Corp., Product Lifecycle, Strategic Sourcing, Product Marketing, Process Improvement, Marketing, Quality, Business Operations
White papers 2004-09-30
Scan-Optics Teams with Results Engineering for Renewed Focus on Process Efficiency and Cost Reduction
MANCHESTER, Conn. & COLUMBUS, Ohio -- Scan-Optics, LLC and Results Engineering announce a strategic marketing and sales alliance to bring their clients best-of-breed solutions in ECM and document management. Scan-Optics, an internationally acknowledged innovator and provider of information capture and recognition as well as business process outsourcing services, has...
Tags: Scan-Optics LLC
Research articles 2008-06-13
Integrating Lean And Six Sigma For Breakthrough Process Improvement
ISO 9001:2000 and ISO/TS 16949 differ from previous quality system standards in their strong emphasis on documenting and continually improving the organization's product realization, management and supporting processes, which together make-up all of a company's business processes. This paper promote the idea that organizations should adopt an integrated approach that...
Tags: Quality Improvement, Omnex, Six Sigma, Process Improvement, Tqm/Six Sigma/ISO 9000, Quality, Business Operations, It Operations
White papers 2003-01-01
The Growing Imperative for Business Process Monitoring and Management
Business process monitoring and management are prerequisites for continuous process improvement. Providing real-time visibility into business processes through process monitoring is a first step toward business process improvement. In order to improve processes, companies must first understand where the bottlenecks are. However, identifying the fact that there is a problem...
Tags: Business Process, Operational Planning, Business Operations
White papers 2004-08-30
Integrating Lean And Six Sigma For Breakthrough Process Improvement
ISO 9001:2000 and ISO/TS 16949 differ from previous quality system standards in their strong emphasis on documentation and continual improvement. This is affected in an organization's business processes--product realization, management, and supporting processes. ISO 9001:2000 and ISO/TS 16949 require organizations to define and document their business processes and to adopt...
Tags: Business Process, QCI International, ISO 9001:2000, Tqm/Six Sigma/ISO 9000, Six Sigma, Process Improvement, Iso standards, Operational Planning, It Operations, Quality, Business Operations
White papers 2003-11-18
Savvion Launches the Savvion ProcessXchange; Industry's First Process Improvement User Community Offers Opportunity to Share Best Practices, Explore Common Process Issues
SANTA CLARA, Calif. -- SavvionR, the industry's leading business process management BPM company, today announced the industry's first process improvement user community. The Savvion ProcessXchange gives people an opportunity to connect with a community of interest devoted to business process management. With just one click, join others online to learn...
Tags: Savvion, process improvement
Research articles 2006-06-28
Three Levels of Process Improvement
There are probably as many different approaches to business process improvement as there are improvement projects. That is understandable, given the need to match the uniqueness of each organization and improvement situation with the project plan. The paper concludes that one needs to be sure to match the approach to...
Tags: Business Process, Approach, Business Process Trends, Operational Planning, Process Improvement, Business Operations, Quality
White papers 2005-04-01
Live Webcast: At Aviva UKGI IT, Process improvement is for everyone
A traditional approach to documenting business processes has a team of people interviewing the masses. Workshops are used to gather information and then best practices are shared in some form of documentation. This can quickly turn to a costly and un-scalable model to keep the content current. ...
Tags: Business Process, Webcast, Information Technology, Aviva Plc., Operational Planning, Process Improvement, Strategy, Business Operations, Quality, Management
Webcasts 2009-11-11
Senior Management's Role in Breakthrough Process Improvement
This Working Paper is based on extensive research and consulting experience. It intends to stimulate innovative thinking about the challenges facing today's business leaders. It is a work in process. This paper describes the senior management's role in breakthrough process improvement. It also explains the organizational model in which five...
Tags: Aon Corp., Process Improvement, Quality, Business Operations
White papers 2003-01-01
Sustaining Operational Resiliency: A Process Improvement Approach To Security Management
Organizations face an ever-changing risk environment. The risk that emanates from the day-to-day activities of the organization, operational risk, is the subject of increasing attention, particularly in the banking and finance industry, because of the potential to significantly disrupt an organization's pursuit of its mission. Security, business continuity, and IT...
Tags: Carnegie-Mellon University, Security Management, Organization, Process Improvement, Strategy, Security, Quality, Business Operations, Management
White papers 2006-04-01
Maritz Travel to Deploy Lombardi Software's BPM Platform; Global Travel Provider Selects TeamWorks for Enterprise Process Improvement Initiatives
AUSTIN, Texas -- Lombardi SoftwareR, the leader in Business Process Management BPM software for Global 2000 companies, today announced that Maritz Travel Company, the global leader in meeting, event and incentive travel management, has selected the award-winning TeamWorksR BPM platform in support of the company's process improvement initiatives.
Tags: BPM, process improvement, teamwork
Research articles 2006-05-30
Case Study: IRS Business System Modernization Process Improvement
This paper provides an overview of applying the SA-CMM Software Acquisition Capability Maturity Model to the IRS Internal Revenue Service modernization effort to establish and implement more effective acquisition management processes and practices. The experience includes the process improvement planning stages of first selecting the SA-CMM as a framework for...
Tags: Software Engineering Institute, Internal Revenue Service, Process Improvement, Mergers & Acquisitions, Quality, Business Operations, Investment, Finance
White papers 2004-03-01
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