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process improvement

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Did you mean continuous process improvement (4 results)

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Case Study: Large Real Estate Company Has Success With Operation & Systems process improvement: A large developer, owner and manager of commercial, retail and residential properties had grown significantly in the United States and Europe and wanted to enable management to re-engineer its infrastructure and keep up with new technological needs. Deloitte helped the company develop technology strategy plans, implement a corporate general ledger...; Tags: Deloitte & Touche, real estate, property management, process improvement, information system, accounting; Case studies
HomeBanc Mortgage Corporation: Atlanta-based HomeBanc Mortgage Corporation is one of the largest retail mortgage lenders in the Southeast and has ranked among the top online mortgage lenders in the United States. The company wanted a high volume processing of applications while increasing customer service and reducing cycle time. The company was recommended Verity's...; Tags: Verity Inc., mortgage company, imaging, customer service, collaboration; Case studies
Essentials of Process Mapping Series Part Two: Ready to Assess a Process?: This paper assumes that one is part of a process improvement team, and that he or she has just been asked to assess a process. What does one ask? This paper provides guidelines on taking those first steps of the process analysis, when gathering the data is so critical. A...; Tags: BetterManagement.com, process improvement, analysis; White papers
Role of a Quality Management System in Six Sigma Deployments: Six Sigma is a disciplined, data-driven approach to improving product and process quality. Ever since Jack Welch labeled Six Sigma as one of the most strategic initiatives undertaken by GE, it has seen its adoption increase dramatically across the world. Enterprise quality management systems play a key role in the...; Tags: TQM/Six Sigma/ISO 9000, Process improvement, Quality, MetricStream Inc., Six Sigma, Quality Management System, quality management, manufacturing; White papers
Corrective Action (CAPA) Systems at Innovative Companies: Increased regulatory pressures, the latest customer mandates and internal quality initiatives are requiring companies to take a proactive and automated approach to their corrective action process. Regulatory compliance requires organizations to capture all corrective action issues and track their corrective action process to completion. About 30% to 50% of all...; Tags: Quality, TQM/Six Sigma/ISO 9000, Process improvement, MetricStream Inc., quality management, ISO 9000, Six Sigma, regulatory compliance; White papers

Can't Get Budget Approval for Your Quality Management System?: Many quality directors have difficulty in getting capital budget approvals to acquire a badly needed Quality Management System (QMS). The reason in most situations is that their justification approaches the system benefits from a bottom-up operational perspective - the new system will provide a mechanism to achieve key quality objectives...; Tags: Quality, TQM/Six Sigma/ISO 9000, MetricStream Inc., Quality Management System, quality management, process improvement; White papers
Fraternal Twins: Six Sigma & ABM: "While it's great that the Fort Worth factory is meeting its defects and cost per unit goals, how do the best manufacturers in the world measure quality, cost and cycle time?" Motorola's Director of Quality asked this question during a quarterly operations review at the Texas factory. None of the...; Tags: TQM/Six Sigma/ISO 9000, Process improvement, BetterManagement.com, Six Sigma, Motorola Inc., director, best practice, performance, industry; White papers
Benchmark Finance and Accounting: Build Your Foundation and Achieve Measurable process improvement: Benchmarking can reduce costs and cycle times and ultimately provide a competitive advantage. But organizations face many pitfalls in the early stages of the benchmarking process, such as starting with too broad a scope or not allowing enough time for data collection. Download this paper to learn the basics of...; Tags: benchmarking, APQC, accounting, process improvement, competitive advantage, finance; White papers
Breakthrough: Do Clinical Research the Six Sigma Way: During the last two decades, process improvement was a dominant movement in the manufacturing industry. However, pharmaceutical and biopharmaceutical companies did not broadly recognize how breakthrough process improvement methods could be integrated with clinical research practices. Although Six Sigma is interdisciplinary, its internal structure and the nature of its interactions...; Tags: TQM/Six Sigma/ISO 9000, iSixSigma, Six Sigma, clinical trial, process improvement, strategy; White papers
Six Sigma and Workout: Building a Better Tool Set for Accelerating Change: Ask successful Six Sigma Deployment Leaders, or experienced Black Belts, and they will usually report that "Change management" is the most challenging aspect of deploying Six Sigma. For most practitioners, change management is the "black art" of Six Sigma deployment: What is change management? And how can one convert the...; Tags: TQM/Six Sigma/ISO 9000, Process improvement, iSixSigma, Six Sigma, change management, theory, strategy, tool; White papers
Linking Quality to Finances: The Quality profession has always been about improving processes, products and services. From TQM to PDCA to Six Sigma, all Quality methodologies are focused on eliminating defects and the root causes of those defects. It involves products that satisfy the customers, running processes at greater efficiencies, producing less waste and...; Tags: TQM/Six Sigma/ISO 9000, Strategic planning, Quality, iSixSigma, defect, business productivity, Total Quality Management, Six Sigma, finance; White papers
Improving Staff Scheduling at Providence Health System: An iSixSigma Case Study: As with most hospitals, labor is the largest budget expense at the Providence Alaska Medical Center (PAMC) in Anchorage. When Providence Alaska Medical Center discovered it was above the 75th percentile of the national average in labor costs, it began a Six Sigma project to improve its process for scheduling...; Tags: TQM/Six Sigma/ISO 9000, Process improvement, iSixSigma, Six Sigma; Case studies
Increasing Cath Lab Capacity Through Six Sigma: Healthcare organizations implementing Six Sigma are finding no shortage of opportunities for applying this approach and many are reaping substantial benefits in terms of cost, quality and productivity. One area increasingly targeted in past years has been the cardiac catheterization lab, which is generally a high-volume, challenging and complex environment...; Tags: TQM/Six Sigma/ISO 9000, HEALTHCARE, Process improvement, Vertical industries, iSixSigma, Six Sigma, hospital, health care, benefit, environment; White papers
Handling Statistical Variation in Six Sigma: The term "Six sigma" is defined as a statistical measure of quality, specifically, a level of 3.4 defects per million or 99.99966% high-quality. To put into practice the Six Sigma management philosophy and achieve this high level of quality, an organization implements the Six Sigma methodology. The fundamental objective of...; Tags: TQM/Six Sigma/ISO 9000, Six Sigma, process improvement, strategy; White papers
Case Study: Aggregate Industry: Aggregate Industries UK began the process of achieving ISO 14001 in 1998, with the aim to have all 150 sites certified by 2001. To achieve this, they realized that a software solution would be the best way forward and Entropy International was approached. Aggregate Industries have integrated the Entropy System...; Tags: ISO standards, Process improvement, ISO 14001, Software Solution, auditing, compliance, industry, software; Case studies
Teaching Software process improvement Through A Case Study: This paper describes the main design choices of a software process improvement course. The course is organised around an industrial case study. In addition it is based on lectures and group exercises. The case study is centred around four questions: Why is process improvement important [in your company]? Which processes...; Tags: Software, Case Study, Tools & Techniques, Process Improvement, Management, Quality, Business Operations; White papers
Health Plan: New Claims process improvement: Health Plan 3 had established an effective process to identify and recover overpayment of claims on a retroactive basis. One of the major issues facing health insurers is the overpayment of health claims due to a number of factors including inappropriate charges, duplicate submissions, lack of coordination of benefits and...; Tags: Vertical industries, Benefits, HEALTHCARE, Accenture Ltd., health care, training, process improvement, benefit; Case studies
Digitizing Deal Management for Greater Control and Increased Capacity: The client is one of the nation's largest diversified financial services organizations providing community, corporate and wholesale banking; wealth and asset management. The challenge was to reduce the deal cycle time of commercial loans while maintaining appropriate levels of compliance and risk management. The company offered the client a deal...; Tags: Process improvement, BearingPoint Inc., workflow, asset management, risk management, banking, compliance, asset, financial; Case studies
Improve Your Process - And Your Bottom Line - With Six Sigma: Six Sigma is a powerful approach to improving processes to do things better, faster, and at lower cost. It can be applied to every facet of business, from production, to human resources, to order entry, to technical support. Over the past 20 years many companies have successfully leveraged Six Sigma...; Tags: TQM/Six Sigma/ISO 9000, Process improvement, Microsoft Corp., Six Sigma, Human Resources; White papers
Black Belt Not Required: Don't Wait for Six Sigma to Come to You: The underlying concepts of Six Sigma - process focus, customer focus, collaboration, data-driven management, and strategic planning for quality - are shared by other key quality management philosophies such as Malcolm Baldrige and ISO. Furthermore, the DMAIC model is common sense. The article depicts that whatever the scope, one can...; Tags: TQM/Six Sigma/ISO 9000, Process improvement, Six Sigma, Strategic Planning, collaboration; White papers