productivity and refresher publications

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Six Steps for Building Trust and Rapport

Successful salespeople have a knack for making people feel important. They understand the value of building trust and rapport early on in the selling process. It really doesn’t matter how knowledgeable you are about your product line or how many closing techniques you have mastered, unless you earn your prospect’s...

Tags: Rapport, Refresher Publications, Productivity

White papers 2003-01-01

Ten Dynamics In Dealing With Disruptive Audience Members

No matter how eloquent ones delivery is or how riveting the content is , from time to time, one has to deal with disruptive audience members - those who arrive late, leave early, carry on side conversations with their teammates, or disagree wholeheartedly - and loudly. When that's the case,...

Tags: Audience Member, Refresher Publications, Productivity

White papers 2003-01-01

The Need For Feedback

As a busy executive constantly balancing schedules, deadlines, and priorities while dealing with a vast variety of personalities, there is an often-neglected resource that can make the difference between success and failure and conducting business with relative strangers or trusted partners. The crucial resource is feedback. Though it can come...

Tags: Feedback, Refresher Publications, Resource, Business Structures, Productivity, Finance

White papers 2002-01-01

American Business Has a Management Bench-Strength Problem

Increasing global competition, rapidly changing technology and shortened product life cycles have forced companies to become more nimble and flexible with minimal overhead. Costs have been wrung out in other ways; no more guaranteed employment; reduced or eliminated benefits; eradication of non-skills training; outsourcing and a dramatic increase in the...

Tags: Business, Refresher Publications, Professional Development, Product Marketing, Marketing Research, Outsourcing, Productivity, Workforce Management, Career, Marketing, It Operations, Business Operations, Outsourcing & Subcontracting, Human Resources

White papers 2000-01-01

Job Talk - The Heart Of Productivity

Productivity is the sum total of work accomplished by an employee in a given job which affects the bottom line. The work environment may be considered a lake. If miscommunication, poor communication, or non-communication hinder an employee from performing duties in a cost- efficient manner, it's a ripple felt throughout...

Tags: Human Resources, Workforce Management, Recruitment & Selection, Refresher Publications, Productivity, Job

White papers 2000-01-01