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- Professional Services Playoff: Five Critical Dimensions Of Leadership And A Playbook For Applying Them
- The role of Professional Services PS is changing and consequently the talents required to be a successful PS leader are changing as well. As PS has become a more significant differentiator and revenue source, the role of the PS leader is becoming more strategic. The Software as a Service SaaS...
- White papers
- The Professional Services Business Model - Fighting The 40/20 Myth
- Many Professional Services Organizations focus on increasing bill rates, increasing utilization, and reducing load costs to meet profitability targets. While it's important to track such metrics, oftentimes, the senior management team has not yet defined a target business model for their Professional Services team. The lack of a clearly defined...
- White papers
- Services Engineering
- For a professional services organization, it's always clear why you need Delivery Consultants. If you don't have Delivery Consultants, you don't make money. For most professional service organizations, it eventually becomes clear why you need Service Sales and Service Marketing departments. These two capabilities become critical for demand generation. You...
- White papers
- The Positioning Pentagon
- Service positioning is a component of effective demand generation. Over the past four years, the author has had the opportunity to review the service positioning of many companies. Regardless of company size or target industry, technical professional services organizations position their services pretty consistently: "We have really smart people, that...
- White papers
- Killer KPI's For Professional Services
- In this paper you will learn: The growing role Services revenue plays in overall financial performance; Which KPI's Key Performance Indicators are essential and what they mean; Typical Key Performance targets; and Tips to improve your financial performance. As the technology market has matured, there has been a dramatic shift...
- White papers
- How The SaaS Movement Is Transforming Professional Services
- Their customers are facing intensifying competition as a result of globalization and technological advancements. Barriers to entry within their respective industries are disappearing. Companies are no longer competing with just their peers in their own backyard, they must also contend with competitors from around the world. At the same time,...
- White papers
- Evaluating And Selecting A Complete PSA Solution For Billable Services Organizations
- Billable Services Organizations can benefit greatly from the use of a Professional Services Automation PSA solution. Choosing the correct PSA application is one of the most important decisions a services organization can make; as such, it can also be a daunting challenge. This paper examines the many advantages of implementing...
- White papers
- Metrics That Matter: Measuring Professional Services Business
- There are easily over fifty meaningful metrics a management team could use to assess their professional services business. The issue is determining what specific metrics provide the greatest insight. Unfortunately, revenue and profitability are not the beginning and ending of your measurement process. These two metrics provide very limited insight...
- White papers
Additional Resources
- QuickArrow Secures Its Professional Services Automation Solution With NFR Security's Sentivist Intrusion Prevention System
- ROCKVILLE, Md. -- Leading Provider of Automation and Management Software for Billable Service Organizations Deploys Sentivist for Trusted and Reliable Network Protection NFR Security, Inc., the leader in Real-Time Threat ProtectionTM, today announced that QuickArrow, Inc. has selected NFR Security's Sentivist intrusion prevention solution IPS to secure its Professional...
- Research articles 2005-07-11
- QuickArrow and Intacct Partner on Intacct MAX for QuickArrow
- QuickArrow, Inc ., the leader in SaaS Services Automation, announced today that through its partnership with Intacct, a leader in on-demand financial management and accounting applications, Intacct Max for QuickArrow is now available from Intacct. Intacct MAX for QuickArrow automates the quote-to-cash process and enables real-time visibility...
- Research articles 2009-01-26
- Intacct Launches Intacct MAX for QuickArrow
- Intacct, a leader in on-demand financial management and accounting applications, today unveiled Intacct MAXTM for QuickArrow as part of its launch of Intacct Winter 2009 ( http://us.intacct.com/pr/winter_launch ), the latest edition of the Intacct financial management system. Designed to dramatically improve the productivity and financial performance of businesses with...
- Research articles 2009-01-26
- QuickArrow Joins Software and Information Industry Association (SIIA)
- QuickArrow, the leader in Professional Services Automation PSA and Management Solutions, today announced their corporate membership in the Software & Information Industry Association and their leadership role on the SIIA Software Strategy Summit Steering Committee.
- Research articles 2007-02-14
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