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38 Resources for

professional services

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Professional Employers Showing Optimism
White collar employers are cautiously optimistic about employment growth, with over 60 per cent planning to increase their head count over the next 12 months, a report finds.But while they plan to grow, employers remain concerned that wages pressures will impact on their earnings.A survey of 5,500 staff from...
Tags: Professional Services, Employer, Survey, Marketing Research, Marketing, AAP
News items 2008-06-22
Five Myths of Internet Marketing for Independent Professionals - Part 1: Professional Services Need Different Internet Marketing
There's more marketing hype published on the Internet in one day than P.T. Barnum generated in his lifetime. Like a worm swallowing its tail, the Internet marketing beast feeds mostly on itself. The vast majority of what appears on the Internet about marketing is designed to help market products and...
Tags: Marketing research, Internet marketing, Internet, professional services, marketing, health care
White papers
Creative Approaches to Project Management
In today's intensely competitive business environment, project management has become an increasingly complex undertaking for professional services organizations of all kinds. One proven way to achieve success - whether the business is a legal, accounting, consulting, construction or any other services provider - is to think beyond the traditional boundaries....
Tags: Tools & Techniques, Strategy, Microsoft Corp., project management, professional services, knowledge base, best practice, consulting, accounting, knowledge
White papers
Professional Services Playoff: Five Critical Dimensions Of Leadership And A Playbook For Applying Them
The role of Professional Services PS is changing and consequently the talents required to be a successful PS leader are changing as well. As PS has become a more significant differentiator and revenue source, the role of the PS leader is becoming more strategic. The Software as a Service SaaS...
Tags: professional services, leader, software-as-a-service, talent, leadership, team, software
White papers
The Professional Services Business Model - Fighting The 40/20 Myth
Many Professional Services Organizations focus on increasing bill rates, increasing utilization, and reducing load costs to meet profitability targets. While it's important to track such metrics, oftentimes, the senior management team has not yet defined a target business model for their Professional Services team. The lack of a clearly defined...
Tags: Strategy, business model, professional services, team, financial
White papers
Services Engineering
For a professional services organization, it's always clear why you need Delivery Consultants. If you don't have Delivery Consultants, you don't make money. For most professional service organizations, it eventually becomes clear why you need Service Sales and Service Marketing departments. These two capabilities become critical for demand generation. You...
Tags: consultant, professional services, marketing, sales
White papers
The Positioning Pentagon
Service positioning is a component of effective demand generation. Over the past four years, the author has had the opportunity to review the service positioning of many companies. Regardless of company size or target industry, technical professional services organizations position their services pretty consistently: "We have really smart people, that...
Tags: Branding, positioning, professional services, industry
White papers
Killer KPI's For Professional Services
In this paper you will learn: The growing role Services revenue plays in overall financial performance; Which KPI's Key Performance Indicators are essential and what they mean; Typical Key Performance targets; and Tips to improve your financial performance. As the technology market has matured, there has been a dramatic shift...
Tags: KPI, financial performance, professional services, revenue, financial
White papers
How The SaaS Movement Is Transforming Professional Services
Their customers are facing intensifying competition as a result of globalization and technological advancements. Barriers to entry within their respective industries are disappearing. Companies are no longer competing with just their peers in their own backyard, they must also contend with competitors from around the world. At the same time,...
Tags: Channel management, downsizing, globalization, professional services, software-as-a-service, barrier, supplier, worker, industry, Web
White papers
Evaluating And Selecting A Complete PSA Solution For Billable Services Organizations
Billable Services Organizations can benefit greatly from the use of a Professional Services Automation PSA solution. Choosing the correct PSA application is one of the most important decisions a services organization can make; as such, it can also be a daunting challenge. This paper examines the many advantages of implementing...
Tags: professional services, benefit
White papers
Metrics That Matter: Measuring Professional Services Business
There are easily over fifty meaningful metrics a management team could use to assess their professional services business. The issue is determining what specific metrics provide the greatest insight. Unfortunately, revenue and profitability are not the beginning and ending of your measurement process. These two metrics provide very limited insight...
Tags: professional services, strategy
White papers
I Could Learn A Lot From You-What Can Product Marketers Teach Us?
Orientation toward professional services marketing, as opposed to product marketing, is a prejudice. Admittedly, it is at least a bias against a pervasive academic view that the techniques of marketing a product apply equally to marketing a professional service. In addition, indeed, the most successful professional service marketers tend to...
Tags: Marketing research, professional services, marketing, product marketing, technique
White papers
Professional Services Brochure (8 1/2 X 11, Letter Fold, 2 Pages)
This template is for professional services brochure (8 1/2 x 11, letter fold, 2 pages).
Tags: Microsoft Corp., professional services, brochure
Tools & templates
Professional Services Business Card
This is a template for a professional services business card.
Tags: Microsoft Corp., card, professional services
Tools & templates
Inquiry About Professional Services
Use this template to make an inquiry about professional services. Tell the company how you heard of them and ask for references if you don't know any of their previous clients.
Tags: professional services
Tools & templates 2008-01-01
Product Management And Services
Professional services is the next challenge for product management. In many companies, definition of services is an ad hoc affair, nothing more than a rough guess of man-days committed in a contract. Yet professional services are a key element of the solution delivered to the market. Product management should take...
Tags: Sales strategy, Pragmatic Marketing Inc., professional services, negotiation, sales, leadership
White papers 2007-12-01
Service Delivery Innovation: Creating Client Value and Enhancing Profitability
A variety of forces shape the professional services industry - from fierce competition and globalization to the modularization of business processes and technology. Clients want professional services firms to deliver cost-effective services in smaller, fixed-price contracts, but at the same time want to retain highly seasoned professionals equipped to address...
Tags: SAP AG, professional services, globalization, business process, industry, financial, strategy, environment
White papers 2007-07-01
Using Talent Supply Chain Management to Overcome Challenges in the Professional Services Market
Market trends and related challenges are driving the need for professional services providers to apply the supply chain management concept to the need to manage their talent supply chain. This SAP white paper defines the key processes within talent supply chain management and illustrates how small improvements to those processes...
Tags: Supply chain management (SCM), SAP AG, professional services, talent, SCM, supply chain, performance
White papers 2007-05-01
Supporting the Talent Supply Chain with SAP for Professional Services
As a professional services firm, your clients often base their decisions about engaging your company on a few select, talented individuals. Your ability to be a market leader therefore depends in large part on your ability to hire, retain, and develop the best and brightest employees. To learn how you...
Tags: Workforce management, professional services, talent, SAP AG
White papers 2007-04-01
Knowledge Management Issues and Practices: A Case Study of a Professional Services Firm
An exploratory and descriptive case study was conducted to discover knowledge management issues and practices in the Australian branch of an International Professional Services Provider referred to as IPSF. Though the study has an operational emphasis, both macro and micro issues of knowledge management are considered; macro issues pertain to...
Tags: Strategy, Business intelligence, professional services, knowledge management, knowledge
White papers 2006-08-10
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