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- Quality
- all the features and characteristics of a product or service that affect its ability to meet stated or implied needs. Quality can be assessed in terms of conforming to specification,...
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- Quality Management System Registration
- Laboratory Management Division LMD management had previously experimented with the FAA-developed integrated Capability Maturity Model iCMM tool in an attempt to improve service quality for the division. Although they were successful in achieving level 2 certification, they were unhappy with the results of that effort as being too limited in...
- Case studies 2001-02-01
- Quality Management Principles
- This document introduces the eight quality management principles on which the quality management system standards of the revised ISO 9000:2000 series are based. These principles can be used by senior management as a framework to guide their organizations towards improved performance. The principles are derived from the collective experience and...
- White papers 2003-01-01
- Control of Records
- Record keeping is one of the most painstaking, and important, requirements in the ISO 9001:2000 standard. This work is painstaking, because records must be identified, filed, protected, and controlled throughout their lifecycle and important because they contain the history of how the quality management system QMS is functioning. The energy,...
- White papers 2002-01-01
- Document Control
- A cornerstone of the quality management system QMS is the control of documents. While not a particularly glamorous activity, document control is an essential preventive measure ensuring that only approved; current documentation is used throughout the organization. Because of its importance, companies often invest heavily in dedicated staff, detailed procedures,...
- White papers 2002-01-01
- Management Planning
- The point of IS0 9000 is measured performance improvement for the organization. The certificate is merely a confirmation of an effective quality management system QMS that results-focused view of ISO 9001: 2000 is confirmed by the growing number of companies pursuing "compliance through self-certification" instead of a formal registrar certification...
- White papers 2002-01-01
- ISO/TS (Technical Specification) 16949
- ISO/TS Technical Specification 16949 is a quality management system standard specific to the Automotive industry, which includes all the requirements of the ISO 9000 quality management system standard verbatim. In addition, the standard combines the AVSQ Italian, EAQF French, QS-9000 US and VDA 6.1 German automotive requirements. This article also...
- White papers 2003-01-01
- Making The Transition From QS-9000 To ISO/TS 16949
- Hurt by reduced demand and intense pressure for cost reductions from many of their customers, automotive suppliers are becoming aware that the quality management system requirement document QS-9000 will at some point be superseded by something with the mysterious designation, ISO/TS 16949:2002. The most obvious reason for the new requirements...
- White papers 2002-03-03
- Guidance on the Process Approach to quality management systems
- This guidance document is intended to help users of the ISO 9000:2000 series of standards to understand the concepts and intent of the "process approach" to quality management systems. It is not limited to the requirements of ISO 9001:2000, and is not intended to provide guidance for conformity assessment purposes....
- White papers 2001-05-17
- ISO 9000 : 2000 - The Challenges Of The New Version
- One of the main problems with the 1994 version of ISO was that it left the door open to confusion between ends and means, and could therefore lead to an unwanted degree of variability in understanding the minimum requirement threshold. The 1994 version was criticized among other things for putting...
- White papers 2001-10-01
- The New Year 2000 ISO 9000 Standards - An Executive Summary
- Extensive surveys have been carried out on a worldwide basis in order to understand better the needs of all ISO user groups. The objective of the article is to discuss revised standards taken into account with all previous experience of quality management systems. It specifies that these standards will result...
- White papers 2003-04-24
- A Few Small Miracles Give Birth To An ISO Quality Management Systems Standard For The Automotive Industry
- The potential for using ISO standards as a basis for alignment of customer requirements in global industries was established with the publication of ISO/TS Technical Specification 16949:2002. This standard, "Quality management systems – Particular requirements for the application of ISO 9001:2000 for automotive production and relevant service part organizations", represents...
- White papers 2002-08-01
- Implementing ISO 9001 In A Union Environment
- "It may be unfashionable to consider unions as a company's ally in anything, much less the pursuit of a quality management system certification such as ISO 9001. However, more and more studies are showing that unionized companies are more profitable, and that union employees are better trained, less likely to...
- White papers 2003-01-01
- Vuteq Corporation the First to be Certified to the International Automotive Supplier Technical Specification ISO/TS 16949: 2002
- Vuteq Corporation is a North American automobile component manufacturer and supplier with locations in Canada, Illinois, Indiana, Kentucky and California. The challenge was to change their quality management system at the same time they expanded their facility to be able to produce the new products. In solutions the Awareness Training...
- White papers 2003-01-01
- The Information Outlook
- An ISO Technical Specification TS containing automotive quality management system QMS requirements aligned with ISO 9001:2000 is about to become a reality. What is known is that there will now be some discretion in terms of how the organizations registered to this TS will ensure the QMS conformance of their...
- White papers 2002-02-01
- ISO/TS 16949 Edges Toward Becoming Global Standard
- ISO/TS 16949:2002 is now fully aligned with ISO 9001:2000, providing for continuous improvement in quality management, as well as emphasizing defect prevention, and the reduction of variation and waste in the supply chain. The goal is for auto suppliers to become more customer- and process-focused. Simply by meeting the standard,...
- White papers 2002-04-01
- Transitioning from QS-9000 to ISO/TS 16949
- "Most organizations doing business in the automotive industry have achieved compliance to an ISO 9000 based quality management system QMS standard, such as QS-9000:1998. The International Automotive Task Force IATF, in conjunction with the International Organization for Standardization ISO, collaborated to develop ISO/TS 16949:2002, an automotive industry standard containing ISO...
- White papers 2003-01-01
- The Journey to Performance Excellence: ISO 9000
- These standards, established and maintained by the International Organization for Standardization, are made up of the following three documents:ISO 9000:2000 contains a standard set of terms and definitions related to quality management;ISO 9001:2000 contains requirements for a quality management system QMS for achieving customer satisfaction by meeting customer requirements; ISO...
- White papers 2003-01-01
- Quality Management systems and Six Sigma
- Sigma is a measure of "goodness: the capability of a process to produce perfect work. A "defect" is any mistake that results in customer dissatisfaction. Sigma indicates how often defects are likely to occur. The higher the sigma level, the lower the defect rate. The lower the defect rate,...
- Presentations 1999-05-21
- A Process Approach to ISO 9001:2000
- "To manage this business process, the organization develops management systems, including financial, human resources, materials, creative, deployment, quality, environmental, health and safety, and other management systems. Some of these systems will meet international standards. A business process map is a very significant tool as part of Quality Management systemQMS....
- White papers 2003-01-01
- ISO 9001-2000 : Redefining Management Responsibility
- Since the beginning, the ISO 9000 standards series (ISO 9001, ISO 9002, and ISO 9003) has contained very basic requirements for management. ISO 9001:2000 is designed to transfer the responsibility for the quality management system from quality assurance to top management. This ensures that customer satisfaction is achieved, customer requirements...
- White papers 2003-01-01
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