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- Training will help them get better, but targeted education will help many of them be great in the selling profession. There is a tremendous difference between having a group that is better versus a group that is great.
- White papers 2003-01-01
- The People Side Of Business Reengineering: The Key Success Element
- Reengineering is about processes. To the great relief of many workers, the focus is taken off them and put on the work. Therefore, if one is going to change the processes, improve them, fix them, the workforce should be happy. However, any reengineering project that does not factor in the...
- White papers 2003-01-01
- Five Steps for Creating Effective Visions
- Creating a vision is one of the most challenging tasks undertaken by a team or organization. "Vision" refers not to a few simple phrases, but rather the complete articulation of the future state -- the values, processes, structure, technology, job roles, and environment. The question it tries to address is...
- White papers 2003-01-01
- How to Measure Success: Uncovering The Secrets Of Effective Metrics
- Businesses that succeed and make money constantly assess themselves and improve in all dimensions of their business; metrics are the cornerstone of their assessment, and the foundation for any business improvement. A metric is nothing more than a standard measure to assess your performance in a particular area. Metrics are...
- White papers 2003-01-01
- Business Process Re-engineering- Its Scope And Benefit
- The Purpose of this article is to gain an understanding of what is meant by "business process and also understand and contrast continuous process improvement and business process reengineering BPR. Business processes are simply a set of activities that transform a set of inputs into a set of outputs (goods...
- White papers 2003-01-01
- Vision And Strategic Plans: Who Needs Them?
- Most companies and organizations need a vision and a strategic plan, but few have it. Moreover, some organizations think they have one and do not. You should consider the basic elements for a vision and strategic plan that can drive breakthrough improvements. However...
- White papers 2003-01-01
Additional Resources
- Building momentum: builders rewarded for achievements in quality standards.(The NAHB Research Center Corner)
- THE HOME BUILDING INDUSTRY'S FOCUS ON quality assurance and customer satisfaction has gained momentum in 2004, due in large part to industry participation and leadership in the NAHB Research Center's National Housing Quality NHQ program. In the las THE HOME BUILDING INDUSTRY'S FOCUS ON quality assurance...
- Research articles 2004-11-01
- e-Learning Center.
- e-Learning Center--featuring Web-based training on a variety of quality--related topics--will be launched by the American Society for Quality ASQ. Topics include standards, basic quality skills, service quality, train-the-trainer, health care, leadership, and education. The e-Learning Center will open with two courses, "Quality 101 Web-based training,"...
- Research articles 2001-01-01
- Six new Juran Fellows named by Center for Leadership
- EDUCATIONThe six 2003 Juran Fellows have been announced by the Juran Center for Leadership in Quality at the Carlson School of Management at the University of Minnesota. The new fellows, doctoral candidates doing research in quality related areas, are:* Hoi-Ming Chi, Purdue University-"Factories of the Future: Toward Automated Intelligent Manufacturing...
- Research articles 2003-07-01
- Juran Center Announces Fellows and Doctoral Awards
- AWARDSThe Joseph M. Juran Center for Leadership in Quality has announced the 2006 Juran Fellows and Juran Doctoral Award winners.Fellows are doctoral candidates selected for their quality related research. They receive $10,000 each to expand their research after graduation. This year's fellows, selected from 22 applicants, were:* Brad Beauvais, Pennsylvania...
- Research articles 2006-07-01
- Reflexis Customer, Hannaford, Wins RIS News 2008 Supermarket Leadership Award
- Supermarket chain recognized for leadership in Supply Chain Excellence; implemented Reflexis Task Manager in distribution center to enhance visibility, improve operational efficiency, and boost quality, safety, and Sarbanes-Oxley compliance. DEDHAM, Mass. -- Reflexis Systems Inc. today announced that its customer Hannaford Supermarkets has received the prestigious 2008 Supermarket Leadership...
- Research articles 2008-06-18
- Juran Center Names 2007 Fellows, Award Winners
- AWARDSThe Joseph M. Juran Center for Leadership in Quality at the University of Minnesota's Carlson School of Management recently named its 2007 Juran fellows. Six Juran fellows were selected from 20 applicants and receive $10,000 to expand their quality research and its applications after graduation.The fellows and their proposed research...
- Research articles 2007-07-01
- Juran Center Names 2005 Fellows and Scholar
- AWARDSThe Juran Center for Leadership in Quality at the Carlson School of Management of the University of Minnesota named five 2005 Juran Fellows and a Juran Scholar in May.Selected from 22 doctoral candidate applicants, the fellows are:* John Gray, University of North Carolina-Chapel Hill, $10,000 for Essays on Outsourcing Strategies:...
- Research articles 2005-07-01
- Coors' Health Management Program Wins Two Nationally Recognized Employee Health Improvement Awards
- GOLDEN, Colo. -- Coors Brewing Company announced today that the Coors Wellness Center has earned two of the health management industry's leading awards. The Institute of Health and Productivity Management IHPM and the Certification of Disability Management Specialists Commission CDMSC both honored the Coors Wellness Center with top awards, including...
- Research articles 2006-12-04
- Morose America bemoans the quality of its leaders
- WASHINGTON AFP — Americans are morose about the caliber of their elected leaders and pessimistic about the country's future, according to a spate of polls released one year before the 2008 presidential election. One survey this week by the Center for Public Leadership at Harvard University's Kennedy School of...
- Research articles 2007-11-14
- Juran Center Names Seven 2004 Fellows
- AWARDSThe Juran Center for Leadership in Quality at the University of Minnesota has named its 2004 Juran fellows. They are:* Zhike Lei, University of North Carolina, Chapel Hill, $10,000, identifying errors for continuous learning and model of error identification for transactive memory system.* Mary Maloney, University of Minnesota, $10,000, coordination...
- Research articles 2004-12-01
- 72nd Air Base Wing Public Affairs : General Reno takes command of Oklahoma City Air Logistics Center
- TINKER AIR FORCE BASE, Okla. -- Maj. Gen. Loren M. Reno said his five main focus areas as the newly named Oklahoma City Air Logistics Center commander are: supporting the warfighter, stewardship, suppliers, safety and quality, and teamwork. Reno detailed his keys to success before approximately 1,500 airmen, civilians, friends,...
- Research articles 2007-09-01
- General Magic Names James McCormick Chief Operating Officer; Broadened Leadership Role to Meet Demands of Planned Expansion of Networks Operations Center
- SUNNYVALE, Calif.--BUSINESS WIRE--March 23, 1999--General Magic, Inc. (Nasdaq:GMGC) today announced that James McCormick has been appointed to the position of chief operating officer. The company's network operations, customer support and quality assurance functions now will report to McCormick. In addition to his new responsibilities, McCormick will continue in his role...
- Research articles 1999-03-23
- Splash launches Version 5.0 of Splash PCI Series for Xerox Regal, MajestiK, and DocuColor 5750 copiers; New series extends Splash's technology leadership in on-demand printing market
- NEW YORK--BUSINESS WIRE--April 23, 1997--Splash Technology Inc. (NASDAQ:SPLH), an international supplier of servers designed to transform color copiers into high-quality printers, scanners, and prepress proofing systems, announced the introduction of the Splash Professional Color Imaging Series, Version 5.0 at Seybold Seminars in New York City's Jacob Javits Convention Center.
- Research articles 1997-04-23
- Worldwide Leadership Awards To Be Presented at ICCM — Chicago; Call Center Industry to Recognize Innovation and Achievement
- Business Editors & High-Tech Writers ICCM 2002 SANTA ANA, Calif.--BUSINESS WIRE--July 24, 2002 Press Room Sponsor: eTelecare At booth, #946, eTelecare will demonstrate its service quality through videoconferences with its Manila CSAs. The booth is part of ICCM's Offshore/Outsourcing Pavilion, which debuts in 2002 with more...
- Research articles 2002-07-24
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