BNET Industries

Last Fiscal Year Sales:$37.5M
  • Private
  • US
Dow Jones Description

Founded in 2000, Axeda Corporation delivers on-demand remote service capabilities to some of the world's leading product manufacturers. The award-winning Axeda ServiceLink solution helps companies, including Abbott Laboratories, Diebold, and EMC, proactively service and support products to drive optimal uptime at the lowest possible cost. In 2006, Axeda became the first and only remote service application provider to receive the prestigious VeriSign Security Certification. This certification has helped accelerate deployments in the world's most secure environments, enabling manufacturers to achieve broad customer acceptance. Axeda applications, technology, and services increase product uptime with the lowest total cost of ownership. Meanwhile, our customers are achieving measurable results, including revenue growth, higher customer satisfaction ratings, and reduced cost of service delivery.

President and CEO
Dale Calder
Number of Employees 74
Contact Information

25 Forbes Blvd Ste 3

Foxboro, Massachusetts 02035

questra.com

1 585 381 0260

NAICS Code Custom Computer Programming Services: 541511

News & Analysis

questra corp. - All News and Analysis

Decision Makers

Name (plus bio) Position
Dale Calder President and CEO
James R Hansen Chief Technology Officer
Rachael T. McCarthy Chief Financial Officer
Yvette Ma Cfo
Richard Mackeen Executive Vice President
Brian Anderson Vice President of Marketing
Brian Thompson Vice President, Sales
Chuck Ducey Vice President of Global Development & Service, Diebold
David Canavan Vice President, Oem Sales & Business Development
Jim Pendergast Vice President of Customer Success
Matthew Ferry Vice President of Worldwide Sales
Pranav Mohindroo Vice President Customer Operations
Steve Habermas Vice President of Products
Walt Rossi Vice President, Marketing
Don Kitchen Manager, Global Customer Service Support for Eastman Kodak
Axeda Innovations
Gene Phifer Mark Driver, Ray Valdes

Board of Directors

Name (plus bio) Position
David Stone Board of Directors
Erik Keller Board of Directors
Gerald Wagner Board of Directors
John E. Klein Board of Directors
Mark Siegel Board of Directors
Randy W. Carson Board of Directors

Organization Position Status
Axeda Corporation President and CEO Current
Questra President and CEO Current
Axeda Corporation Founder Current
Wordperfect Manager Former
Iconics, Inc. Former
Carnegie Mellon University M.B.A. Program Former
The University of North Carolina at Charlotte B.S. In Electrical Engineering Former
Duke University B.S. In Electrical Engineering Former

Organization Position Status
Larkspur Hospitality Hotels Executive Vice President and Chief Administrative Officer Current
Axeda Corporation Chief Technology Officer Current
Questra Chief Technology Officer Current
Axeda Corporation Head Architect Current
Days Ltd Executive Vice President Former
Stanford University Masters Degree In Construction Engineering Former
California State University Master of Science Degree In Electrical Engineering Former
University of California, Los Angeles Bachelor of Science Degree In Electrical Engineering Former
California State University Bachelor of Science Degree In Civil Engineering Former

Organization Position Status
Axeda Corporation Chief Financial Officer Current
Questra Chief Financial Officer Current
Unica Corporation Vice President Former
Unica Corporation General Counsel Former
Boston University School of Law Jd Former
Boston University School of Law Llm In Taxation Former
University of Delaware BS In Finance Former

Ms. Ma has over 14 years of experience in high-tech finance and sales operations in both enterprise software and hardware companies. Most recently, she was VP of Finance at Softrock Systems, a software start-up in San Jose, where she managed all finance, legal and all other administrative functions of the company. Prior to Softrock, she worked at ONI Systems, a telecom hardware manufacturer, where she held positions as International Business Manager, Corporate Controller, and Director of Finance. As Corporate Controller and Director of Finance, she managed all of finance and accounting and helped ONI grow from a 25-person start-up to a public company of over $100 million in revenues and over 400 employees. She has also worked in finance and accounting at Oracle Corporation and Ross Systems. Ms. Ma holds a B.S. in Management Science from Massachusetts Institute of Technology.

Organization Position Status
Questra Cfo Current
Massachusetts, Inc. B.S. In Management Science Former
Ross Systems, Inc. Former

Organization Position Status
Axeda Corporation Executive Vice President Current
Questra Executive Vice President Current
Axeda Corporation Founder Current
Axeda Corporation Senior Vice President Research & Development Former
Northeastern University Bachelor of Science Degree In Computer Science Former

Organization Position Status
Axeda Corporation Vice President of Marketing Current
Questra Vice President of Marketing Current
Art Technology Group, Inc. Director of Strategic Development and Product Management Former
Lotus Development Corporation Former
Progress Software Corporation Former
Centerline Software LLC Former
Illinois Institute of Technology Bachelors Degree In Computer Science Former

Organization Position Status
Questra Vice President, Sales Current
Nuance, Inc Vice President of Americas Sales Former
Stanford University BS In Industrial Engineering Former

Organization Position Status
Questra Vice President of Global Development & Service, Diebold Current

Organization Position Status
Airtight Networks, Inc. Vice President, Oem Sales and Business Development Current
Questra Vice President, Oem Sales & Business Development Current
Axeda Corporation Vice President, Oem Sales & Business Development Current
RSA Security Inc. Former
Boston College Bachelor of Science Degree Former

Jim Pendergast joined Axeda in 2007, and is responsible for driving the success of Axeda customers in creating, deploying, and growing their remote service programs powered by Axeda technology and services. Prior to joining Axeda, Pendergast was the Director of Programs within the Global Support Organization at Openwave Systems, where he had a distinguished track record of success and innovation, creating key corporate programs for customer advocacy, crisis management, and value-added services. He has more than 15 years of high-tech experience, focusing on driving operational excellence, managing process improvement initiatives to stimulate revenue and margin growth, and building programs to increase customer loyalty and satisfaction. Prior to Openwave Systems, Pendergast held senior management positions at Lotus/IBM, where he centrally managed the support account management team in the Americas, and also served as the corporate lead for the deployment of Lotus Notes throughout the IBM infrastructure. He also spent several years managing manufacturing shops at General Electric Co. at a core aircraft engine facility. Pendergast currently serves on the Board of the Consortium of Service Innovation (CSI) and has spoken at several industry conferences regarding support best-practices. He holds a bachelors degree in operations management from Northeastern University.

Organization Position Status
Questra Vice President of Customer Success Current
Axeda Corporation Vice President of Customer Success Current
Openwave Systems Inc. Director of Programs Former

Matthew Ferry joined Axeda in 2008 and is responsible for the worldwide sales organization. Mr. Ferry is a proven enterprise technology sales veteran with extensive experience in software, secure mobile computing and Internet related technologies. He also has deep expertise in On-Demand sales models. In his 20-year career, Mr. Ferry has built several world-class sales organizations. As VP of Channel Sales at iPass Inc., he played an instrumental role in driving the company's rapid growth from an early stage start-up to the nearly $200 million worldwide leader in secure mobile computing. He was also a key contributor to the company's $112 million IPO - one of the most successful of 2003. Prior to joining iPass, Mr. Ferry was Director of Sales for Fiberlink Communications, where he built a highly efficient sales team focused on selling a full range of high-end hosted solutions and services including remote access, firewalls and Virtual Private Networks (VPNs). He began his career with the technology arm of Hough Petroleum and holds a bachelors degree in business from Rowan University.

Organization Position Status
Questra Vice President of Worldwide Sales Current
Axeda Corporation Vice President of Worldwide Sales Current
Virtual Private Networks Ltd Director of Sales Former
Fiberlink Communications Corp. Director of Sales Former
Rowan University Bachelors Degree In Business Former

Mr. Mohindroo heads up Questra's customer operations function which includes all service, support and professional services activities. Pranav has over 13 years of enterprise software, consulting, operations and technical leadership experience. Prior to Questra, he was a Practice Director at Oracle, focusing on growing their offshore business in India. Prior to Oracle, has served as VP of client services and operations at QUIQ (now Kanisa), which offered a collaborative customer service solution, and held management positions at Rubric and Netscape Communications. Pranav holds a B.S. in Computer Sciences from The University of Texas at Austin.

Organization Position Status
Questra Vice President Customer Operations Current
The University of Texas at Austin B.S. In Computer Sciences Former

Steve Habermas joined Axeda in September of 2008 and serves as Vice President of Products, leading Axeda's world-class product management and software development teams. Habermas brings extensive development experience for remote connectivity and location-aware functionality, and a proven ability to turn visionary ideas into exceptional products. As Chief Technologist at OnStar , he led the creation of the system architecture for remotely managing the software embedded in in-vehicle devices. Most recently as vice president of technology for Tele Atlas, he led the design and implementation of the digital map maker's Global Production Platform. He also led Tele Atlas' adoption of Scrum and Agile software engineering processes. Habermas' success in the commercial sector stems from his experience as a U.S. Navy officer, where he was responsible for the daily operation of the 165-person, $1.8 billion USS Nebraska submarine. Habermas graduated with distinction from the US Naval Academy with a BS in electrical engineering. He also earned a MS in electrical engineering from Georgia Tech and an MBA from the University of California, Berkeley, Haas School of Business. He holds five technology patents, is an Agile software engineering process expert, and was a keynote speaker at the Scrum Alliance Conference in 2007.

Organization Position Status
Questra Vice President of Products Current
Axeda Corporation Vice President of Products Current
Onstar Corporation Chief Technologist Former
United States Naval Academy BS In Electrical Engineering Former

Organization Position Status
Questra Vice President, Marketing Current
Valdero Corporation Vice President of Marketing Former
Boston College B.A. In Economics Former

Organization Position Status
Questra Manager, Global Customer Service Support for Eastman Kodak Current

Organization Position Status
Questra Current

Organization Position Status
Questra Mark Driver, Ray Valdes Current

The Honorable David M. Stone is the former Assistant Secretary of Homeland Security for the Transportation Security Administration (TSA). He was nominated by President George W. Bush and unanimously confirmed by the United States Senate. As the Assistant Secretary, he was responsible for the security of the United States Transportation System which includes the Mass Transit, Rail, Highway, Pipeline, Maritime and Aviation modes of Transportation. Overseeing a budget of over 5.6 billion dollars and leading over 54,000 personnel, he took on what many described as the "toughest job in government today." As the leader of the TSA for over 18 months before transitioning in June of 2005, he was the longest serving Administrator in the organization's history. Prior to his assignment to headquarters he served from 2002 to 2003 as the TSA's first Federal Security Director at Los Angeles International Airport (LAX). There he established the post September 11, 2001 security standards required by law. During that assignment, he led the local effort to mobilize, train, and deploy the largest federalized screener work force in the United States, a monumental effort completed two weeks before the required deadline.

Organization Position Status
Tsa, Inc. Assistant Secretary Current
Skyport International, Inc. Board Member Current
Questra Board of Directors Current
Skyport Global Communications, Inc. Board Member Current
Vidient, Inc. Board of Directors Current
Skyport International, Inc. Administrator Former
Transportation Security Administration Board of Directors Former

Organization Position Status
Wapiti LLC Founder Current
Mbt Magazine Columnist Current
Wapiti LLC Principal Current
Questra Board of Directors Current
Gartner, Inc. Senior Analyst Former
The State University of New York B.E. In Engineering Science Former

Gerald Wagner, Ph.D. was appointed as a member of our board of directors in May 2005. Since 2002, he has owned and operated Gerald Wagner Consulting LLC, an international consulting company specializing in: international project management; technology and application consulting; and company assessments. From March 1992 to September 2003, he was a Senior Vice President, Lab Testing Systems, at Bayer, Inc. Mr. Wagner received a Masters and Ph.D. in electro-mechanical design from Technical University, Darmstadt, Germany.

Organization Position Status
Electro-Optical Sciences, Inc. Acting Chief Operating Officer Current
Electro-Optical Sciences, Inc. Board of Directors Current
Questra Board of Directors Current
Bayer Corporation Senior Vice President Former
Agfa Corporation Former

John Klein joined Trident Capital as a Venture Partner in May 2002. John is currently President of Polarex, Inc., an organization that provides executive support to small and emerging software and services companies. John has extensive executive experience in the technology industry. Most recently prior to founding Polarex, John was CEO of MDIS Group, PLC, a publicly-listed UK company in the software and services industry. Prior to MDIS, he held executive positions at Digital Equipment Corporation and International Business Machines. John's past and present affiliations include service on the Boards of Directors of Cognizant Technology Solutions, NAFCAM (National Coalition for Advanced Manufacturing), NEMA (National Electrical Manufacturers Association) and a number of non-profit institutions. John holds an M.B.A. from New York University and a B.S. in Mechanical Engineering from the US Merchant Marine Academy.

Organization Position Status
Trident Capital Venture Partner Current
Cognizant Technology Solutions Corporation Chairman of the Board Current
Cadforce, Inc. Director Current
Arxan, Inc. Board of Directors Current
Questra Board of Directors Current
Trident Capital Board of Directors Current
Trident Capital Venture Consultant Former
Glovia International, Inc. Chairman Former
Proiv Chairman Former
New York University M.B.A. Former
U.S. Merchant Marine Academy B.S. in Mechanical Engineering Former
New York University B.S. In Mechanical Engineering Former

Organization Position Status
Menlo Ventures Managing Director Current
3 Pardata Inc Board Member, Managing Director, Menlo Ventures Current
Rna Networks, Inc. Managing Director, Menlo Ventures Current
Emptoris, Inc. Managing Director, Menlo Ventures Current
Encirq Software, Inc. Board of Directors Current
Emptoris, Inc. Board of Directors Current
Rna Networks, Inc. Board of Directors Current
Questra Board of Directors Current
Dicarta, Inc. Board Member Current
Menlo Ventures Board of Directors Current
3PAR, Inc. Board of Directors Current
Voltage Security, Inc. Board Member Current
Voltage Security, Inc. Investor Current
Dicarta, Inc. Investor Current
3PAR, Inc. Investor Current
Encirq Software, Inc. Investor Current
Emptoris, Inc. Investor Current
Netscape Communications Corporation Business Development Manager Former
Netscape Network business development manager Former
Oracle Corporation product manager Former
KANA Software, Inc. Former
Converged Access Inc. Former
Stanford Graduate School of Business M.B.A Former
Massachusetts Institute of Technology B.S. in Physics with Electrical Engineering Former
Stanford University B.S. in Physics and Electrical Engineering Former

Carson assumed his current position in January 2000, after serving as Eaton's corporate vice president, Growth Initiatives, working with senior operating managers on new product programs and strategic marketing initiatives across the company. Before joining Eaton in February 1999, Carson was executive vice president for Rockwell Automation. He began his career in 1972 at Allen-Bradley, where he held increasingly responsible positions in sales, marketing and distribution. Carson was named vice president for Allen-Bradley's Intelligent Sensing business in 1988. His subsequent management positions included serving as senior vice president for Allen-Bradley's Automation Group and as executive vice president for Reliance Electrical Group. Currently, he is vice chairman of the National Electrical Manufacturers Association, and serves on the advisory board of Questra Corporation.

Organization Position Status
Eaton Corporation Senior Vice President Current
National Electrical Manufacturers Association Vice Chairman Current
Questra Board of Directors Current
Rockwell Automation, Inc. Executive Vice President Former
National Electrical Manufacturers Association Senior Vice President Former
Valparaiso University B.S. In Electrical Engineering Former

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