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	<title><![CDATA[rapport Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/rapport.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to rapport]]></description>
	<s:counts start="0" returned="20" found="31" />
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	<item>
		<title><![CDATA[Quiz: What's the Best Icebreaker?]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=5375]]></link>
		<description><![CDATA[Scenario: You've just started an on-site sales call with a C-level customer executive.Â  The handshake and greeting was cordial enough, but as you sit down, you sense a certain coldness.Â  It's crucially important that you establish rapport with this decision-maker.Â  Failure means you'll miss your quarterly quota.Â  You need to...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 16 Sep 2009 05:45:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/rapport.html"><![CDATA[Rapport]]></category>
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	<item>
		<title><![CDATA[Networking Don'ts |Leila's House of Corrections]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13722_23-290290.html]]></link>
		<description><![CDATA[In the midst of a downturn, many people feel it is wise to expand their network, but often do it in a haphazard way. Don't try to skip rapport, the trust building part of the relationship, and be sure you're giving back as much as you receive. Most importantly, don't...]]></description>
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		<pubDate>Tue, 12 May 2009 09:30:41 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/leila%2527s+house+of+corrections.html"><![CDATA[Leila's House of Corrections]]></category>
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	<item>
		<title><![CDATA[10 Ways to Build Customer Rapport]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=1663]]></link>
		<description><![CDATA[    Rapport between decision-maker and sales pro is the core of a positive customer relationship.  When rapport is strong, each sale deepens the quality of the relationship, making successive sales easier.  When rapport is  weak, selling becomes difficult and awkward.Â  When rapport is missing,...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 12 Mar 2009 04:38:50 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/rapport.html"><![CDATA[Rapport]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
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		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
	</item>
	<item>
		<title><![CDATA[Video: Principles of Building Rapport]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=1461]]></link>
		<description><![CDATA[This morning's post asked "Which Opening Builds Rapport?" -- a simple question which I'm not surprised that most people answered correctly.Â  Turns out that there's actually a lot of science behind rapport building, much of which has been popularized by the author Daniel Goleman, author of the best-selling book Social...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 09 Mar 2009 11:30:41 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/rapport.html"><![CDATA[Rapport]]></category>
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	</item>
	<item>
		<title><![CDATA[Video: Principles of Building Rapport]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=1461]]></link>
		<description><![CDATA[This morning's post asked "Which Opening Builds Rapport?" -- a simple question which I'm not surprised that most people answered correctly.Â  Turns out that there's actually a lot of science behind rapport building, much of which has been popularized by the author Daniel Goleman, author of the best-selling book Social...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 09 Mar 2009 11:30:41 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/rapport.html"><![CDATA[Rapport]]></category>
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	</item>
	<item>
		<title><![CDATA[Quiz: Which Opening Builds Rapport?]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=1416]]></link>
		<description><![CDATA[    Rapport building is probably the most important of all selling skills, especially in retail, where the sales associate typically has 10 seconds or less to build rapport.Â  Here are three common approaches to rapport building in a retail sales situations.Â Can you spot the one that's most...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 09 Mar 2009 05:30:28 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/rapport.html"><![CDATA[Rapport]]></category>
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		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
	</item>
	<item>
		<title><![CDATA[Quiz: Which Opening Builds Rapport?]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=1416]]></link>
		<description><![CDATA[    Rapport building is probably the most important of all selling skills, especially in retail, where the sales associate typically has 10 seconds or less to build rapport.Â  Here are three common approaches to rapport building in a retail sales situations.Â Can you spot the one that's most...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 09 Mar 2009 05:30:28 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/rapport.html"><![CDATA[Rapport]]></category>
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	</item>
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		<title><![CDATA[Seek Alternative Networking Opportunities]]></title>
		<link><![CDATA[http://blogs.bnet.com/dogandpony/?p=150]]></link>
		<description><![CDATA[Networkingâ€"some of us love it and some of us can't stand it.Â  But none of us can deny its importance.    According to Entrepreneur Magazine, you need to think beyond cocktail receptions if you want to make it big.    There are numerous untapped places to...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 11 Dec 2008 10:12:40 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/conversation.html"><![CDATA[Conversation]]></category>
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		<title><![CDATA[The Perils of Speed Mating]]></title>
		<link><![CDATA[http://blogs.bnetau.com.au/aussierules/2008/09/03/the-perils-of-speed-mating/]]></link>
		<description><![CDATA[One of the many bonuses of gallivanting around the country addressing groups of business owners is that I get to meet heaps of interesting people. However, it's also where I first discovered the worrying trend of "Speed Mating".    Speed Mating is a phrase I use to describe...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 03 Sep 2008 04:15:44 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/rapport.html"><![CDATA[Rapport]]></category>
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		<category domain="http://resources.bnet.com/topic/robert+gerrish.html"><![CDATA[Robert Gerrish]]></category>
	</item>
	<item>
		<title><![CDATA[How to Create Rapid Trust]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=447]]></link>
		<description><![CDATA[This SellingPower video features Larry Pinci, co-author of the book Sell the Feeling, talking about building rapport. This is big issue for sales reps, since it's pretty much the "Jedi mind power" of sales skills.Â  In addition to the above video, here are three "how to" posts that can help...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 28 Aug 2008 11:30:08 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/rapport.html"><![CDATA[Rapport]]></category>
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		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
	</item>
	<item>
		<title><![CDATA[Ten Seconds to Better Rapport]]></title>
		<link><![CDATA[http://www.bnet.com/5208-13076-0.html?forumID=1&threadID=3045&messageID=14289&start=0]]></link>
		<description><![CDATA[Ten Seconds to Better RapportRE: Ten Seconds to Better RapportGood question.  For three years, I did a weekly talk radio show call Funny Business on WRKO AM 680 in Boston (a big 50,000 watt station).  That gave me a lot of experience with listening to callers and sensing...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Fri, 08 Aug 2008 07:17:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://resources.bnet.com/topic/better+rapport.html"><![CDATA[Better Rapport]]></category>
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	</item>
	<item>
		<title><![CDATA[Don't Rupture The Interview! - 5 Ways To Build Rapport And Get Hired]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=392079]]></link>
		<description><![CDATA[The job market of nowadays is an extremely competitive one. In order to truly achieve success in discovering the career of your dreams, you must not only have the educational and first hand experience that will allow you to perform the functions of the job, but you must also have...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 24 Jul 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/rapport.html"><![CDATA[Rapport]]></category>
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	</item>
	<item>
		<title><![CDATA[Two Public Speaking Techniques - Establishing Rapport To Excel As A Public Speaker And The Zone In Public Speaking]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=378255]]></link>
		<description><![CDATA[The speakers that touch your heart and impinge and impact the mind know how to establish a very special kind of rapport. In fact, it can be viewed as a very peculiar rapport that requires the public speaker to in a sense throw his or her heart and soul into...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sun, 23 Mar 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/public+speaking.html"><![CDATA[Public Speaking]]></category>
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		<category domain="http://resources.bnet.com/topic/microsoft+excel.html"><![CDATA[Microsoft Excel]]></category>
		<category domain="http://resources.bnet.com/topic/discoveryarticles.com.html"><![CDATA[DiscoveryArticles.com]]></category>
	</item>
	<item>
		<title><![CDATA[To Sell More, Listen to Your Voice.]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=129]]></link>
		<description><![CDATA[Building quick rapport on the telephone requires the ability to subtly reflect the prospect's voice qualities (tonality, accent, word usage, rhythm, etc.)  To do this, you need three skills:    	The ability to hear and quickly assess the prospect's voice qualities.   During the greeting phase,...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 19 Sep 2007 06:16:47 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
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	</item>
	<item>
		<title><![CDATA[How to Build Rapport on the Phone.]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=128]]></link>
		<description><![CDATA[For most sales reps, rapport-building is easier in person than on the telephone.  The reason is simple.  In human-to-human communications, appearance (facial expressions, body language, semiotics) often communicates as much, or more, than the specific words that are spoken.  That's why basic sales training always starts with...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 18 Sep 2007 07:02:31 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales strategy]]></category>
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	</item>
	<item>
		<title><![CDATA[Build Rapport at First Contact]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=126]]></link>
		<description><![CDATA[The ability to build rapport quickly makes it easier to close business.   The sooner you get in rapport with the prospect, the sooner you can move the sale forward.  Here's a way to enhance rapport within 30 seconds of meeting a prospect, even if it's only on...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 17 Sep 2007 07:49:10 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales strategy]]></category>
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		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
		<category domain="http://resources.bnet.com/topic/reflectioning.html"><![CDATA[Reflectioning]]></category>
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		<category domain="http://resources.bnet.com/topic/rapport.html"><![CDATA[Rapport]]></category>
		<category domain="http://resources.bnet.com/topic/robert+cialdini.html"><![CDATA[Robert Cialdini]]></category>
	</item>
	<item>
		<title><![CDATA[The Attitude that Builds Rapport]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=123]]></link>
		<description><![CDATA[In my previous post, I talked about the importance of curiosity when it comes to rapport building.   If you're curious about the prospect, the prospect will be naturally drawn to like you.   It's human nature.    Dr. Robert Cialdini in his books Influence: the...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 14 Sep 2007 05:33:10 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales strategy]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
		<category domain="http://resources.bnet.com/topic/curiosity.html"><![CDATA[Curiosity]]></category>
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	</item>
	<item>
		<title><![CDATA[The Key to Rapport Building]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=122]]></link>
		<description><![CDATA[Any successful sales pro will tell you that building rapport is the foundation of making a sale.   If you don't (or can't) establish rapport with the customer, the likelihood that the sale will take place is minimal.    It's a common misconception among that the initial...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 13 Sep 2007 08:14:43 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales strategy]]></category>
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	</item>
	<item>
		<title><![CDATA[Improve Customer Rapport With Improv!]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=313415]]></link>
		<description><![CDATA[As we look for ways to improve our rapport with customers, clients and prospects let's cast our gaze to improv - improvisational behavior popularized by those whacky folks seen in drama classes, theatre troupes, on the entertaining television show Whose Line Is It Anyway? It might surprise you to learn...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 10 Jul 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/rapport.html"><![CDATA[Rapport]]></category>
		<category domain="http://resources.bnet.com/topic/k.+clough.html"><![CDATA[K. Clough]]></category>
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		<category domain="http://resources.bnet.com/topic/home+entertainment.html"><![CDATA[Home Entertainment]]></category>
	</item>
	<item>
		<title><![CDATA[How to Build Instant Rapport]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=67]]></link>
		<description><![CDATA[Rapport is the ultimate key to selling.  If you've got great rapport with a customer, they'll naturally want to buy from you, and every customer meeting is a pleasure for both parties.  If rapport is weak, then every meeting is awkward and difficult, and making a sale becomes...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 11 Jun 2007 05:11:03 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales strategy]]></category>
		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
		<category domain="http://resources.bnet.com/topic/blogroll.html"><![CDATA[Blogroll]]></category>
		<category domain="http://resources.bnet.com/topic/cold+calls.html"><![CDATA[Cold Calls]]></category>
		<category domain="http://resources.bnet.com/topic/pitches.html"><![CDATA[Pitches]]></category>
		<category domain="http://resources.bnet.com/topic/sales+tips.html"><![CDATA[Sales Tips]]></category>
		<category domain="http://resources.bnet.com/topic/rapport.html"><![CDATA[rapport]]></category>
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