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	<title><![CDATA[referral Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/referral.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to referral]]></description>
	<s:counts start="0" returned="20" found="153" />
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	<item>
		<title><![CDATA[Can't Cold Call? You're No Sales Pro!]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=4441]]></link>
		<description><![CDATA[Every time I post something about cold calling, somebody gets on my case for encouraging readers to cold call, when there are "better" ways of building a pipeline. However, when you deconstruct these "better" ways, they're virtually identical to cold-calling except maybe for the first sentence that comes out of...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 30 Jul 2009 11:30:27 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/cold+calling.html"><![CDATA[Cold Calling]]></category>
		<category domain="http://resources.bnet.com/topic/referral.html"><![CDATA[Referral]]></category>
		<category domain="http://resources.bnet.com/topic/thing+difference.html"><![CDATA[Thing Difference]]></category>
		<category domain="http://resources.bnet.com/topic/sales+tools.html"><![CDATA[Sales Tools]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
	</item>
	<item>
		<title><![CDATA[How To Sell by Word of Mouth]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=3718]]></link>
		<description><![CDATA[Nothing sells better or faster than word-of-mouth.Â  Sales generated through referrals are larger than those resulting from other lead-generation activities.Â  Why?Â  Simple.Â  By making the referral, the "referrer" is eliminating uncertainties like "can this rep be trusted?" and "is this rep worth my time?"Â  The sales process builds momentum more...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 24 Jun 2009 06:30:05 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/microsoft+word.html"><![CDATA[Microsoft Word]]></category>
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	<item>
		<title><![CDATA[Six Powerful Prospecting Tips]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1112901]]></link>
		<description><![CDATA[Why is it that some sales reps consistently earn a six-figure annual income while other reps, putting in the same hours, selling the same products and trained by the same sales manager struggle each month financially to make ends meet? The answer to this question is painfully simple; the six-figure...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 18 Jun 2009 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+representative.html"><![CDATA[Sales Representative]]></category>
		<category domain="http://resources.bnet.com/topic/referral.html"><![CDATA[Referral]]></category>
		<category domain="http://resources.bnet.com/topic/salesresources.com.html"><![CDATA[SalesResources.com]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
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		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[5 Ways to Build Your Referral Network]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=2877]]></link>
		<description><![CDATA[Every time I post something about cold-calling, the sales trainer Joanne Black complains that I'm giving referrals short shrift.Â  The truth is that selling IS much easier if somebody else has already greased the wheels.    So while I do believe that "Cold Calling Builds Character", only a...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 15 May 2009 05:30:09 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/network.html"><![CDATA[Network]]></category>
		<category domain="http://resources.bnet.com/topic/customer.html"><![CDATA[Customer]]></category>
		<category domain="http://resources.bnet.com/topic/referral.html"><![CDATA[Referral]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
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		<category domain="http://resources.bnet.com/topic/networking.html"><![CDATA[Networking]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
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	<item>
		<title><![CDATA[BioMarin Pharmaceutical Inc., Q1 2009 Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14055_23-293979.html]]></link>
		<description><![CDATA[ Question-and-Answer SessionOperator Thank you. Operator Instructions You have a question from the line of Salveen Kochnover of Collins Stewart. Please proceed. Salveen Kochnover - Collins Stewart  Good afternoon, thanks for taking my question. Could you provide us with some color on the first quarter Kuvan new patient additions...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Thu, 30 Apr 2009 21:29:15 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/patient.html"><![CDATA[Patient]]></category>
		<category domain="http://resources.bnet.com/topic/call+transcript.html"><![CDATA[Call Transcript]]></category>
		<category domain="http://resources.bnet.com/topic/earnings.html"><![CDATA[Earnings]]></category>
		<category domain="http://resources.bnet.com/topic/referral.html"><![CDATA[Referral]]></category>
		<category domain="http://resources.bnet.com/topic/biomarin+pharmaceutical+inc..html"><![CDATA[BioMarin Pharmaceutical Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://resources.bnet.com/topic/seeking+alpha.html"><![CDATA[Seeking Alpha]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">BMRN</category>
		<category domain="tickers">BMRN</category>
	</item>
	<item>
		<title><![CDATA[optionsXpress Holdings Q1 2009 Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14037_23-292753.html]]></link>
		<description><![CDATA[ Question-and-Answer SessionOperator Thank you. Operator Instructions. And we will take our first question from Rich Repetto with Sandler O'Neill. Richard Repetto - Sandler O'Neill & Partners L.P. Hey, good morning David and Adam. Adam DeWitt Hi Rich. David Fisher Hi, Rich. Richard Repetto - Sandler O'Neill & Partners L.P....]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Tue, 28 Apr 2009 13:12:16 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/broker.html"><![CDATA[Broker]]></category>
		<category domain="http://resources.bnet.com/topic/call+transcript.html"><![CDATA[Call Transcript]]></category>
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		<category domain="http://resources.bnet.com/topic/earnings.html"><![CDATA[Earnings]]></category>
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		<category domain="http://resources.bnet.com/topic/web+site+development.html"><![CDATA[Web Site Development]]></category>
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		<category domain="http://resources.bnet.com/topic/optionsxpress+holdings+inc..html"><![CDATA[optionsXpress Holdings Inc.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">OXPS</category>
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	</item>
	<item>
		<title><![CDATA[Ask Your Competitor for a Referral?!?]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=2457]]></link>
		<description><![CDATA[We've been talking a lot about cold-calling, so I thought it might be worthwhile to hear from the other side -- referral selling. Joanne Black, an expert in referral selling, sent me an intriguing email that's worth sharing.Â  Joanne thinks you should ask YOUR COMPETITOR for referrals!Â Â  Sounds crazy, eh?Â ...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 28 Apr 2009 05:30:55 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/client.html"><![CDATA[Client]]></category>
		<category domain="http://resources.bnet.com/topic/competitor.html"><![CDATA[Competitor]]></category>
		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
		<category domain="http://resources.bnet.com/topic/joanne.html"><![CDATA[Joanne]]></category>
		<category domain="http://resources.bnet.com/topic/referral.html"><![CDATA[Referral]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
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		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
	</item>
	<item>
		<title><![CDATA[Mead Johnson's Enfamil Advertising Referred to FTC Over Dubious Baby IQ Claims]]></title>
		<link><![CDATA[http://industry.bnet.com/advertising/10001039/mead-johnsons-enfamil-advertising-referred-to-ftc-over-dubious-baby-iq-claims/]]></link>
		<description><![CDATA[The National Advertising Division has asked the FTC to look into Mead Johnson Nutritionals' advertising of Enfamil infant formula.    The NAD -- which functions as the advertising industry's internal police force -- has thrice asked Mead Johnson to stop making unsupported claims for Enfamil. Those claims include...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 25 Feb 2009 09:10:39 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/advertisement.html"><![CDATA[Advertisement]]></category>
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		<category domain="http://resources.bnet.com/topic/referral.html"><![CDATA[Referral]]></category>
		<category domain="http://resources.bnet.com/topic/mead+johnson.html"><![CDATA[Mead Johnson]]></category>
		<category domain="http://resources.bnet.com/topic/national+advertising+division.html"><![CDATA[National Advertising Division]]></category>
		<category domain="http://resources.bnet.com/topic/nad.html"><![CDATA[NAD]]></category>
		<category domain="http://resources.bnet.com/topic/leibowitz.html"><![CDATA[Leibowitz]]></category>
		<category domain="http://resources.bnet.com/topic/jim+edwards.html"><![CDATA[Jim Edwards]]></category>
		<category domain="http://resources.bnet.com/topic/jim+edwards.html"><![CDATA[Jim Edwards]]></category>
	</item>
	<item>
		<title><![CDATA[How to Find New Customers (Pt. 2)]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=413]]></link>
		<description><![CDATA[A quick overview of how to prospect using referral selling or networking, based upon a conversation I had recently with the amazing Joanne Black, author of the book No More Cold Calling.  I provide the five rules to get referrals quickly and easily. by Geoffrey James]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 12 Aug 2008 05:30:42 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/referral.html"><![CDATA[Referral]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://resources.bnet.com/topic/sales+tools.html"><![CDATA[Sales Tools]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/online+communications.html"><![CDATA[Online Communications]]></category>
		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
	</item>
	<item>
		<title><![CDATA[Referrals as a Sales Strategy]]></title>
		<link><![CDATA[http://www.bnet.com/5208-13076-0.html?forumID=1&threadID=3050&messageID=14333&start=0]]></link>
		<description><![CDATA[Referrals as a Sales StrategyRE: Referrals as a Sales StrategyI'd love to hear your thoughts on whether LinkedIn can help you sell through referrals. When I get asked about LinkedIn as a sales tool, I've been recommending it for presale research. e.g. find out who knows who, new hires and...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Sun, 10 Aug 2008 11:28:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales force management]]></category>
		<category domain="http://resources.bnet.com/topic/referral.html"><![CDATA[referral]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[sales strategy]]></category>
	</item>
	<item>
		<title><![CDATA[U.S. District Court tosses discrimination claim against Kansas City-]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_qn4181/is_20080710/ai_n27903440]]></link>
		<description><![CDATA[A federal judge rejected claims by five black men that they were discriminated against by their union.   The five men sued Kansas City-based Local 2 Sheet Metal Workers' Union on claims that they were denied job opportunity referrals because of their race. The suit was filed in 2006....]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 10 Jul 2008 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/attorney.html"><![CDATA[attorney]]></category>
		<category domain="http://resources.bnet.com/topic/litigation.html"><![CDATA[Litigation]]></category>
		<category domain="http://resources.bnet.com/topic/referral.html"><![CDATA[referral]]></category>
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	</item>
	<item>
		<title><![CDATA[Referrals - Harnessing The Power Of Social Networking]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=915919]]></link>
		<description><![CDATA[Regardless of the service you're seeking, the world runs on word-of-mouth recommendations and referrals. And that goes for finding the right employee. Increasingly, employers are turning to their own workforces to help them find new employees, with many companies offering financial bonuses for those referrals. "Recruitment has always been about...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 19 Jun 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/network.html"><![CDATA[Network]]></category>
		<category domain="http://resources.bnet.com/topic/referral.html"><![CDATA[Referral]]></category>
		<category domain="http://resources.bnet.com/topic/employmentdigest.net.html"><![CDATA[EmploymentDigest.net]]></category>
		<category domain="http://resources.bnet.com/topic/social+networking.html"><![CDATA[Social Networking]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
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		<category domain="http://resources.bnet.com/topic/payroll+solutions.html"><![CDATA[Payroll Solutions]]></category>
		<category domain="http://resources.bnet.com/topic/networking.html"><![CDATA[Networking]]></category>
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		<title><![CDATA[House committee seeks GAO fair-lending enforcement review]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5246/is_9_68/ai_n29446070]]></link>
		<description><![CDATA[House Financial Services Committee Chairman Barney Frank, along with 15 members of the committee, have called upon the Government Accountability Office GAO to conduct a "comprehensive review" of the current state of federal fair-lending enforcement.  In a letter to GAO Acting Comptroller Gene Dodaro, dated and released to the...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Sun, 01 Jun 2008 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[FINANCE]]></category>
		<category domain="http://resources.bnet.com/topic/general+accounting+office.html"><![CDATA[General Accounting Office]]></category>
		<category domain="http://resources.bnet.com/topic/government.html"><![CDATA[Government]]></category>
		<category domain="http://resources.bnet.com/topic/government+accountability+office.html"><![CDATA[Government Accountability Office]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[MARKETING]]></category>
		<category domain="http://resources.bnet.com/topic/mortgages.html"><![CDATA[Mortgages]]></category>
		<category domain="http://resources.bnet.com/topic/referral.html"><![CDATA[referral]]></category>
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	</item>
	<item>
		<title><![CDATA[Avoid the Perils of Employee Inbreeding]]></title>
		<link><![CDATA[http://blogs.bnet.com/teamwork/?p=247]]></link>
		<description><![CDATA[It's human nature to gravitate to people who are like you, and that holds true in the office as well. When you're hiring for your team, people who click with potential co-workers and fit in with the culture often seem like best candidates. And much of the time, they have...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 26 May 2008 12:22:41 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/hiring.html"><![CDATA[Hiring]]></category>
		<category domain="http://resources.bnet.com/topic/cc+holland.html"><![CDATA[CC Holland]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/team+management.html"><![CDATA[Team Management]]></category>
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		<category domain="http://resources.bnet.com/topic/referral.html"><![CDATA[Referral]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/talent.html"><![CDATA[Talent]]></category>
	</item>
	<item>
		<title><![CDATA[How to Break Into a New Territory]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=324]]></link>
		<description><![CDATA[    A reader writes:  I'm looking for great ideas, and you ALWAYS have them. Our company moved their corporate headquarters to Oklahoma  from Texas, where we were the established business in our area. We still have great business coming through Texas, but Oklahoma has not...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 23 May 2008 04:17:01 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/texas.html"><![CDATA[Texas]]></category>
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		<category domain="http://resources.bnet.com/topic/referral.html"><![CDATA[Referral]]></category>
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		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
	</item>
	<item>
		<title><![CDATA[Ten Common Sales Mistakes.]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=278]]></link>
		<description><![CDATA[    Here are the ten common mistakes that most sales professionals make, with some quick advice for fixing them:    	Ignoring your selling skills weaknesses.  Fix: Notice what you don't do so well and get training to fill the gaps.  	Not keeping your...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 03 Apr 2008 06:25:52 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/referral.html"><![CDATA[Referral]]></category>
	</item>
	<item>
		<title><![CDATA[Study: FBI criminal referrals drop]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_qn4176/is_20080307/ai_n24912001]]></link>
		<description><![CDATA[WASHINGTON -- The FBI is a shadow of its former crime-busting self, submitting nearly 40 percent fewer criminal investigations to the Justice Department for referral than it did two decades ago.    The decline is mostly the result of the bureau's heavy focus on terrorism investigations in recent...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 07 Mar 2008 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/agency.html"><![CDATA[agency]]></category>
		<category domain="http://resources.bnet.com/topic/fbi.html"><![CDATA[FBI]]></category>
		<category domain="http://resources.bnet.com/topic/government.html"><![CDATA[Government]]></category>
		<category domain="http://resources.bnet.com/topic/referral.html"><![CDATA[referral]]></category>
		<category domain="http://resources.bnet.com/topic/u.s.+department+of+justice.html"><![CDATA[U.S. Department of Justice]]></category>
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		<title><![CDATA[FBI turning from crime to terror]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_qn4188/is_20080307/ai_n24917738]]></link>
		<description><![CDATA[WASHINGTON -- The FBI is a shadow of its former crime-busting self, submitting nearly 40 percent fewer criminal investigations to the Justice Department for possible prosecution than it did two decades ago.   The decline is mostly the result of the bureau's heavy focus on terrorism investigations in recent...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 07 Mar 2008 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/agency.html"><![CDATA[agency]]></category>
		<category domain="http://resources.bnet.com/topic/fbi.html"><![CDATA[FBI]]></category>
		<category domain="http://resources.bnet.com/topic/government.html"><![CDATA[Government]]></category>
		<category domain="http://resources.bnet.com/topic/referral.html"><![CDATA[referral]]></category>
		<category domain="http://resources.bnet.com/topic/u.s.+department+of+justice.html"><![CDATA[U.S. Department of Justice]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[Clemens&#39; legal issues increase]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_kmusa/is_200802/ai_n24364753]]></link>
		<description><![CDATA[WASHINGTON -- Roger Clemens' crusade to clear his name officially put the seven-time Cy Young Award winner in legal jeopardy Wednesday.     The House Committee on Oversight and Government Reform asked the Justice Department to investigate whether Clemens lied when he testified this month that he never...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 28 Feb 2008 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/referral.html"><![CDATA[referral]]></category>
		<category domain="http://resources.bnet.com/topic/u.s.+department+of+justice.html"><![CDATA[U.S. Department of Justice]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[Who to Ask for a Referral.]]></title>
		<link><![CDATA[http://www.bnet.com/5208-13076-0.html?forumID=1&threadID=1615&messageID=6933&start=0]]></link>
		<description><![CDATA[Who to Ask for a Referral.Don't forget referrals from other sales people!Geoffrey,Referrals are absolutely working for me - cold calling is just not effective, efficient or interesting.  Nice posting - I especially agree with your "Ask for an action" since having someone tell you, "Oh call so-and-so and use...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Fri, 18 Jan 2008 09:10:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/referral.html"><![CDATA[referral]]></category>
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