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	<title><![CDATA[refresher publications Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/refresher+publications.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to refresher publications]]></description>
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		<title><![CDATA[Seven Powerful Actions To Become The Force For Change In Your Company]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=95405]]></link>
		<description><![CDATA[From the executive summary: ‘Most companies seem to be driven by fear. Rigid attitudes, overly complex procedures, and turf battles prevent any real progress. The process can change if even a few people are willing to stop blaming outside events and co-workers.' It has been observed that people want to...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 May 2003 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
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		<title><![CDATA[Face-to-Face, One-to-One Marketing and Hispanics]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=56316]]></link>
		<description><![CDATA[Relationship marketing is, literally, marketing that is meant to engender a "relationship" between consumer and advertiser. The definition of this relationship is dependent upon the advertiser's goals and can range from the purely transactional to the extremely personal, which requires some knowledge of consumer motivation. The importance of personal attention...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
		<category domain="http://resources.bnet.com/topic/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
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	<item>
		<title><![CDATA[What the CEO Can Do to Put Sales and Marketing on the Same Revenue Page]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=56318]]></link>
		<description><![CDATA[Spend a day inside most business-to-business organizations and you'll come to the conclusion that Sales is from Venus and Marketing is from Mars. They just don't seem to get along. This situation is widespread and extremely detrimental to the profitability of organizations both large and small. Serious money is being...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/revenue.html"><![CDATA[Revenue]]></category>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
		<category domain="http://resources.bnet.com/topic/ceo.html"><![CDATA[CEO]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
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	<item>
		<title><![CDATA[Six Steps for Building Trust and Rapport]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=56319]]></link>
		<description><![CDATA[Successful salespeople have a knack for making people feel important. They understand the value of building trust and rapport early on in the selling process. It really doesn't matter how knowledgeable you are about your product line or how many closing techniques you have mastered, unless you earn your prospect's...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/rapport.html"><![CDATA[Rapport]]></category>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
		<category domain="http://resources.bnet.com/topic/productivity.html"><![CDATA[Productivity]]></category>
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	<item>
		<title><![CDATA[Dynamic Networked Markets]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=56334]]></link>
		<description><![CDATA[Compounding the transient nature of customers is a new form of market created by the Web. For companies beginning to do business on the Web, it is critical that they understand the kinetics of dynamic networked markets. The Internet is not just another distribution channel. The Internet is an enormous...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
		<category domain="http://resources.bnet.com/topic/pricing+strategy.html"><![CDATA[Pricing Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://resources.bnet.com/topic/pricing.html"><![CDATA[Pricing]]></category>
		<category domain="http://resources.bnet.com/topic/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://resources.bnet.com/topic/channel+management.html"><![CDATA[Channel Management]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
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		<title><![CDATA[What is Your Website Saying About You?]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=56335]]></link>
		<description><![CDATA[The Internet is a remarkable tool that has helped to level the playing field between large and small companies. A polished and professional website will go a long way to establishing that a small business is a serious contender. This article explains some top lists of points for your website...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
		<category domain="http://resources.bnet.com/topic/web+site.html"><![CDATA[Web Site]]></category>
		<category domain="http://resources.bnet.com/topic/web+site+development.html"><![CDATA[Web Site Development]]></category>
		<category domain="http://resources.bnet.com/topic/web+technology.html"><![CDATA[Web Technology]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
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		<title><![CDATA[Successful Employee Orientation]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=56436]]></link>
		<description><![CDATA[There is an inclination for corporate orientations, generally delivered by an organization's Human Resources department, to focus on completing required paperwork and distributing benefits information. While certainly important, meetings of this nature tend to be boring and demotivating. Employers, instead, should seize this opportunity to celebrate the arrival of their...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/orientation.html"><![CDATA[Orientation]]></category>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/asset+management.html"><![CDATA[Asset Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
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		<title><![CDATA[Work/Life Programs: Not Just Another Employee Benefit]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=56440]]></link>
		<description><![CDATA[There are some progressive companies which are increasingly realizing the bottom-line benefits of programs designed to help workers balance professional and personal demands. These include an enhanced ability to recruit and retain top talent, reduced absenteeism and health care costs, increased morale and productivity, and improved customer satisfaction and company...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/employee+benefit.html"><![CDATA[Employee Benefit]]></category>
		<category domain="http://resources.bnet.com/topic/health+care.html"><![CDATA[Health Care]]></category>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
		<category domain="http://resources.bnet.com/topic/vertical+industries.html"><![CDATA[Vertical Industries]]></category>
		<category domain="http://resources.bnet.com/topic/benefits.html"><![CDATA[Benefits]]></category>
		<category domain="http://resources.bnet.com/topic/healthcare.html"><![CDATA[Healthcare]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
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		<title><![CDATA[Six Sigma, Financial Reporting, and Corporate Governance: The Shape of Things to Come]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=59394]]></link>
		<description><![CDATA["Recent revelations of fraud and mismanagement have led to a widely publicized erosion of confidence in corporate America. As corporate officers face increased personal exposure to fines and imprisonment, the ability to demonstrate disciplined application of financial best practices is assuming unprecedented importance. When augmented with techniques from economics and...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/financial+reporting.html"><![CDATA[Financial Reporting]]></category>
		<category domain="http://resources.bnet.com/topic/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
		<category domain="http://resources.bnet.com/topic/six+sigma.html"><![CDATA[Six Sigma]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/financial+accounting.html"><![CDATA[Financial Accounting]]></category>
		<category domain="http://resources.bnet.com/topic/corporate+governance.html"><![CDATA[Corporate Governance]]></category>
		<category domain="http://resources.bnet.com/topic/process+improvement.html"><![CDATA[Process Improvement]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://resources.bnet.com/topic/corporate+law.html"><![CDATA[Corporate Law]]></category>
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		<title><![CDATA[Fighting the Storm in a Sea of Change]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=60074]]></link>
		<description><![CDATA[There is this sense of urgency in today's economy, even in the best companies, with no guarantees that tomorrow will bring the same success as today. Changes often fail, and employees are sometimes adversely affected; therefore change that we perceive as negative is resisted or ignored. Some ways to become...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
		<category domain="http://resources.bnet.com/topic/real+estate.html"><![CDATA[Real Estate]]></category>
		<category domain="http://resources.bnet.com/topic/leadership.html"><![CDATA[Leadership]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
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		<title><![CDATA[Shifting the Sales Compensation Paradigm]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=62771]]></link>
		<description><![CDATA[An important question which arises is how do to protect cash positions while balancing the seemingly  contradictory problem of keeping cost of sales under control and your sales force intact while revenues decrease? Compensating sales efforts appropriately is one solution for protecting margins, profit and cash. Solving this issue...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
		<category domain="http://resources.bnet.com/topic/sales+compensation.html"><![CDATA[Sales Compensation]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
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	<item>
		<title><![CDATA[Managing by Agreement - The New "MBA"]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=63851]]></link>
		<description><![CDATA[Productivity and satisfaction depend on "clear" hearts and "clear" agreements. When the heart or the agreement is unclear, conflict and compromised productivity follow. Self-Management of emotion generated by stress is a precursor to effective negotiation and collaborative dialogue about the real or potential conflict. This is a skill one needs...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/mba.html"><![CDATA[MBA]]></category>
		<category domain="http://resources.bnet.com/topic/agreement.html"><![CDATA[Agreement]]></category>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
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		<title><![CDATA[The Managing Stress Triangle]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=63852]]></link>
		<description><![CDATA[The job of a manager/leader is very demanding and stressful. Managers need a clear understanding of what creates stress and how to deal with it effectively. The three parts of the managing stress triangle are: Demands, Coping skills and Reactions. The best managers know how to handle more demands while...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
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		<title><![CDATA[How to Attract, Keep and Motivate Your Workforce]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=64132]]></link>
		<description><![CDATA[No matter what industry a person is finding in, he/she has a feeling the difficulty of attracting, keeping, and motivating the workforce. The experts say that the great thing in this world is not where we stand, but what direction we are heading. Today's changing business environment resembles a roller...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/environment.html"><![CDATA[Environment]]></category>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
		<category domain="http://resources.bnet.com/topic/workforce.html"><![CDATA[Workforce]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/payroll+solutions.html"><![CDATA[Payroll Solutions]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
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		<title><![CDATA[Character-Centered Leadership]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=64176]]></link>
		<description><![CDATA[This article mainly focuses upon Character-centered Leadership. When people make mistakes of judgment, the cost to companies is staggering. Litigation, plunging share prices, and loss of market share directly affect the bottom line. For this the code of conduct have been made. Frequently, these codes of conduct are drafted without...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
		<category domain="http://resources.bnet.com/topic/policies+and+procedures.html"><![CDATA[Policies And Procedures]]></category>
		<category domain="http://resources.bnet.com/topic/litigation.html"><![CDATA[Litigation]]></category>
		<category domain="http://resources.bnet.com/topic/leadership.html"><![CDATA[Leadership]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
	</item>
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		<title><![CDATA[Adapting Combat Readiness for Peak Performance]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=64223]]></link>
		<description><![CDATA[The entire military organization is structured to do what needs to be done in a way that generates and captures the highest possible potential of its members. Ensuring that the groundwork has been laid for harnessing the potential of everyone involved is articulated as combat readiness, a practice that provides...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/performance.html"><![CDATA[Performance]]></category>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
		<category domain="http://resources.bnet.com/topic/military+organization.html"><![CDATA[Military Organization]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/performance+management.html"><![CDATA[Performance Management]]></category>
		<category domain="http://resources.bnet.com/topic/payroll+solutions.html"><![CDATA[Payroll Solutions]]></category>
		<category domain="http://resources.bnet.com/topic/collaboration.html"><![CDATA[Collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/groupware.html"><![CDATA[Groupware]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
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		<title><![CDATA[Thought Killers: How Leaders Lower Their Followers' IQs and What to Do About It]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=64271]]></link>
		<description><![CDATA[Article looks at how leaders stifle and restrict thinking in their organizations - usually unintended but destructive nonetheless. It describes that a leader's perspective about how to lead is built from a set of assumptions. These assumptions result in a series of self-fulfilling prophecies. A leader whose management style is...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/leader.html"><![CDATA[Leader]]></category>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
		<category domain="http://resources.bnet.com/topic/leadership.html"><![CDATA[Leadership]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Simplify the Politics! The First Step of Corporate Renewal]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=64272]]></link>
		<description><![CDATA[Article renounce that the politics were simplified; in over a hundred different ways they were simplified. It is not really hard to do, this simplifying of politics once we know it can be done, certainly not after you have seen it done. It makes money for the company like nothing...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/politics.html"><![CDATA[Politics]]></category>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
		<category domain="http://resources.bnet.com/topic/roi%252ftco.html"><![CDATA[Roi/Tco]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://resources.bnet.com/topic/managerial+accounting.html"><![CDATA[Managerial Accounting]]></category>
	</item>
	<item>
		<title><![CDATA[Building a Foundation for Change]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=64316]]></link>
		<description><![CDATA[It has often been observed that many changes fail in the organisation, because of its ineffectiveness. This article mainly discusses as to what can be done about it. The grim statistics represent a tremendous cost to organizations in terms of money, resources, and time.  According to a survey, the...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
		<category domain="http://resources.bnet.com/topic/monitors+%2526+displays.html"><![CDATA[Monitors & Displays]]></category>
		<category domain="http://resources.bnet.com/topic/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://resources.bnet.com/topic/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://resources.bnet.com/topic/components.html"><![CDATA[Components]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
	</item>
	<item>
		<title><![CDATA[Leading Change: The Human Challenge]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=64317]]></link>
		<description><![CDATA[It has been seen that change from stasis threatens survival, especially if the new environment deviates significantly from those conditions believed to be necessary for survival. The tendency is for previously successful managers, having internalized the belief that their success is a function of competence and hard work, to blame...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/refresher+publications.html"><![CDATA[Refresher Publications]]></category>
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