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- Assessing Exchange Rate Risk
- When companies undertake international business, they take a risk because their investments and business operations may be affected by changes in the exchange rates for different currencies. This risk is known as exchange rate risk.Increasingly, companies are fighting for a slice of global markets, particularly in developing nations, and putting...
- Articles 2007-12-06
- Improving Relationships with Key Accounts
- In business-to-business marketing, account relationships are essential to long-term success. Key account programs give companies the opportunity to contact their customers at regular intervals and build relationships. To manage the process effectively, it is important to take a long-term view of the relationship, rather than focusing on short-term goals. It...
- Articles 2007-12-05
- Relationships Make Selling Fun.
- It's a myth that the main reason for having better customer relationships is to sell more products to those customers. Yes, that's often the outcome, but it's a byproduct rather than the main point. The primary reason to have better customer relationships is to make selling a heck...
- Blog posts 2007-12-05
- Sometimes Media Relationships Aren't Enough
- Building relationships with journalists is said to be the key to successful media relations. Yet sometimes, the relationship isn't enough. I heard from a prominent media relations professional who has an ongoing relationship with Chris Anderson, the Wired editor who posted a list of PR email addresses...
- Blog posts 2007-11-27
- Establishing a Strategic Partnering Relationship
- Strategic partnership agreements—whether short- or long-term—allow organizations to take advantage of market opportunities and respond to customer needs in collaboration, doing it more efficiently and effectively than they could alone."Collaboration is the process by which partners adopt a high level of purposeful cooperation to maintain a trading relationship over time....
- Articles 2007-11-19
- "Never Eat Alone" Author Kieth Ferrazzi: BusinessRelationships
- Keith Ferrazzi has been called "one of the world's most connected individuals" by Forbes and Inc. magazines. His book "Never Eat Alone" was a New York Times Bestseller. His company, Ferrazzi Greenlight, teaches relationship building to executives at some of the world's biggest corporations. In this interview, Ferrazzi talks about...
- Videos 2007-11-12
- Establishing Social Networks
- As long as there have been people on the planet, there have been social networks. They emerged for many reasons, from creating "safety in numbers" to establishing a tribal identity. At a basic level, they enable people to more efficiently harvest and kill food, defend their identity and territory, and...
- Articles 2007-11-08
- What Does a 'Relationship' With a Journalist Get You?
- You hear a lot of PR folks claim to have 'relationships' with certain journalists. I remember when I was at PR firms how often colleagues would drop names during new business pitches. "Walt Mossberg WSJ, Steve Lohr NYT -- yeah, we have GREAT relationships with them." As if to say...
- Blog posts 2007-09-19
- How to Develop Your Negotiating Power
- In my previous post, I explained that you must accumulate power from the start of the customer relationship if you want to cut a deal that's a big win for both your firm and the customer's firm. Here are the six ways that to develop the power that...
- Blog posts 2007-08-28
- When Social Network Invites Are Merely Socially Awkward
- I don't use Linked-In. I quickly evaluated the service a couple of years ago, but was immediately turned off by the idea of putting my contacts in the awkward position of deciding whether to opt into something (and decided that I didn't want to dilute future meaningful correspondences with these...
- Blog posts 2007-08-20
- Mentoring Employees for Business Results
- Mentoring is crucial to developing and retaining employees. Mentors give advice on a spectrum of topics, ranging from specific skills to broader issues of career direction. Protégés gain sound guidance, access to established networks, and enhanced personal and professional perspectives.Though mentoring happens naturally to some degree, it can be promoted...
- Articles 2007-05-29
- The Relationship Between Default Prediction and Lending Pro?ts: Integrating ROC Analysis and Loan Pricing
- In evaluating credit risk models, it is common to use metrics such as power curves and their associated statistics. However, power curves are not necessarily easily linked intuitively to common lending practices. Bankers often request a specific rule for defining a cut-off above which credit will be granted and below...
- White papers 2004-04-05
- The Relationship Between Domestic And Outward Foreign Investment Revisited
- The ambiguity reported in previous research as regards the effect of Foreign Direct Investment FDI on domestic investments is shown to be related to how industries are organized. Based on a simple model including monitoring and trade costs, paper argues that a complementary relationship should prevail in vertically integrated industries,...
- White papers 2005-05-01
- Client Bill Of Rights
- Lawyers should be committed to their relationships with their clients. They should return phone calls, explain how they bill each client, or help them resolve claims early in the dispute process instead of leading them down the path of litigation. This Client Bill of Rights form spells out what you...
- Tools & templates 2001-01-18
- Facilitating Mentoring Relationships: The Case For New Technology
- This paper describes a research project that analyzes how new technology can facilitate mentoring relationships. The specific new technology assessed in this research is the Internet. This is a particularly useful medium for communication in mentoring relationships because it expands the number and variety of mentoring relationships that can be...
- White papers 2003-06-01
- Mentoring Relationships: An Explanatory Review
- Mentoring is one of those bright ideas that take a periodic grip on the imagination of the policy community. Everyone appreciates that one learns from experience and so much the better if one can trade on the wisdom of others. Here, then, is the kernel of the 'Mentoring movement'. Creating...
- White papers 2004-10-27
- Productivity And Inflation
- This paper examines the effect of inflation on productivity growth in Australia. Broad historical correlations suggest a negative relationship between inflation and aggregate productivity growth. The low-frequency nature of the relationship, however, means it is difficult to establish statistical causation at the aggregate level. We look at the industry-level relationships...
- White papers 2003-09-01
- Segmentation, Targeting, And Positioning: Building The Right Relationships With The Right Customers
- This presentation explains how to build right relationships with the right customers.
- Presentations 2007-01-01
- Dealing With Stress With Emotional Intelligence
- Internal conflict can be prevented by proactively building relationships within the support center and with other support groups within the organization, such as product development. Social activities such as serving occasional lunches in the support center for others or "Last Friday of the Month" socials that allow employees to mingle...
- White papers 2006-11-01
- Playing Cupid With Your Email Subscribers
- The relationship you have with your email subscribers is just like dating: you meet, go on a few dates and, before you know it, are an item. You'd like nothing better than to make it permanent, but the decision isn't entirely up to you. How can you tell if your...
- White papers 2007-12-11
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